Touchpad and Keyboard not detectable in the new kernel
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Hello! I had to abruptly shutdown my pc while update for new groovy was on. Upon rebooting, the touchpad and keyboard is not detectable in the new kernel. They're working fine in older kernel which I had to select in boot options. Please kindly resolve this issue. Thank you!
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: linux-image-
ProcVersionSign
Uname: Linux 5.8.0-28-generic x86_64
ApportVersion: 2.20.11-0ubuntu50.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/pcmC0D0p: niraj 6806 F...m pulseaudio
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 16 14:14:33 2020
InstallationDate: Installed on 2018-09-09 (798 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 04ca:3018 Lite-On Technology Corp.
Bus 001 Device 003: ID 13d3:5a01 IMC Networks USB2.0 VGA UVC WebCam
Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. X556URK
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.190.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/24/2016
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X556URK.302
dmi.board.
dmi.board.name: X556URK
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: X
dmi.product.name: X556URK
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
information type: | Private Security → Public |
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