[ASRock H270M-ITX/ac] "Line out" sink unavailable on KDE after reboot

Bug #1901885 reported by PascalC on 2020-10-28
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

This is happening since I upgraded from kubuntu 20.04 to 20.10

Every time I reboot, I cannot find the default "line out" output in the list of available sound output in kmixer, it has disappeared.

The only workaround is to retrieve it is launching the following script :
#!/bin/bash
killall pulseaudio
pulseaudio -k
rm -r ~/.config/pulse/*
rm -r ~/.pulse*
sleep 15
pulseaudio --start

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: pulseaudio 1:13.99.2-1ubuntu2
ProcVersionSignature: Ubuntu 5.8.0-26.27-generic 5.8.14
Uname: Linux 5.8.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: KDE
Date: Wed Oct 28 13:57:02 2020
InstallationDate: Installed on 2019-06-02 (514 days ago)
InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to groovy on 2020-10-24 (4 days ago)
dmi.bios.date: 03/16/2018
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.50
dmi.board.name: H270M-ITX/ac
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.50:bd03/16/2018:br5.12:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH270M-ITX/ac:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2019-06-02 (514 days ago)
InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Package: pulseaudio 1:13.99.2-1ubuntu2
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.8.0-26.27-generic 5.8.14
Tags: groovy package-from-proposed
Uname: Linux 5.8.0-26-generic x86_64
UpgradeStatus: Upgraded to groovy on 2020-10-24 (4 days ago)
UserGroups: adm cdrom dialout dip kvm libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/16/2018
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.50
dmi.board.name: H270M-ITX/ac
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.50:bd03/16/2018:br5.12:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH270M-ITX/ac:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2019-06-02 (514 days ago)
InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Package: pulseaudio 1:13.99.2-1ubuntu2
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
Tags: groovy package-from-proposed
Uname: Linux 5.4.0-52-generic x86_64
UpgradeStatus: Upgraded to groovy on 2020-10-24 (4 days ago)
UserGroups: adm cdrom dialout dip kvm libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/16/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.50
dmi.board.name: H270M-ITX/ac
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.50:bd03/16/2018:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH270M-ITX/ac:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50.5
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2019-06-02 (621 days ago)
InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-44-generic root=/dev/mapper/kubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-44.50-generic 5.8.18
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-44-generic N/A
 linux-backports-modules-5.8.0-44-generic N/A
 linux-firmware 1.190.3
RfKill:

Tags: groovy uec-images
Uname: Linux 5.8.0-44-generic x86_64
UpgradeStatus: Upgraded to groovy on 2020-10-24 (111 days ago)
UserGroups: adm cdrom dialout dip kvm libvirt lpadmin lxd plugdev pulse pulse-access sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 03/16/2018
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.50
dmi.board.name: H270M-ITX/ac
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.50:bd03/16/2018:br5.12:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH270M-ITX/ac:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50.5
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2019-06-02 (621 days ago)
InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.8.0-44-generic root=/dev/mapper/kubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-44.50-generic 5.8.18
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-44-generic N/A
 linux-backports-modules-5.8.0-44-generic N/A
 linux-firmware 1.190.3
RfKill:

Tags: groovy uec-images
Uname: Linux 5.8.0-44-generic x86_64
UpgradeStatus: Upgraded to groovy on 2020-10-24 (111 days ago)
UserGroups: adm cdrom dialout dip kvm libvirt lpadmin lxd plugdev pulse pulse-access sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 03/16/2018
dmi.bios.release: 5.12
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.50
dmi.board.name: H270M-ITX/ac
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.50:bd03/16/2018:br5.12:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH270M-ITX/ac:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

PascalC (p92) wrote :
PascalC (p92) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated

apport information

apport information

apport information

PascalC (p92) wrote : PaInfo.txt

apport information

apport information

PascalC (p92) wrote : ProcEnviron.txt

apport information

PascalC (p92) wrote : PulseList.txt

apport information

PascalC (p92) wrote : AlsaInfo.txt

apport information

description: updated

apport information

apport information

apport information

PascalC (p92) wrote : PaInfo.txt

apport information

apport information

apport information

PascalC (p92) wrote : PulseList.txt

apport information

booting with linux-image-5.4.0-52-generic solves the problem.
The selected output sink is bad but the 'line out' sink is present and can be selected, as opposed to booting with linux-image-5.8.0-26-generic

the apport-collect will be with linux-image-5.4.0-49-generic, to show the differences.

summary: - line output device unailable on kde after reboot
+ [ASRock H270M-ITX/ac] Line output device unavailable on KDE after reboot
affects: pulseaudio (Ubuntu) → linux (Ubuntu)
tags: added: regression-release

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1901885

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete

Le 06/11/2020 à 08:26, Kai-Heng Feng a écrit :
> Please test latest mainline kernel:
> https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.10-rc2/amd64/
>
Sound works with :

5.10.0-051000rc2daily20201108-generic

and still does not work with latest ubuntu linux-image-5.8.0-30-generic

PascalC (p92) wrote :

now it works with linux-image-5.8.0-38-generic !

PascalC (p92) wrote :

No problems with 5.8.0-43-generic

The problem is back after upgrading to 5.8.0-44-generic ! (no line out in KDE)

I have found a temporary workaround : just starting in CLI pacmd then exit
It restores the correct sinks.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
PascalC (p92) wrote : AlsaInfo.txt

apport information

tags: added: uec-images
description: updated

apport information

PascalC (p92) wrote : CRDA.txt

apport information

apport information

PascalC (p92) wrote : IwConfig.txt

apport information

PascalC (p92) wrote : Lspci.txt

apport information

PascalC (p92) wrote : Lspci-vt.txt

apport information

PascalC (p92) wrote : Lsusb.txt

apport information

PascalC (p92) wrote : Lsusb-t.txt

apport information

PascalC (p92) wrote : Lsusb-v.txt

apport information

PascalC (p92) wrote : PaInfo.txt

apport information

apport information

apport information

apport information

apport information

apport information

PascalC (p92) wrote : PulseList.txt

apport information

PascalC (p92) wrote : UdevDb.txt

apport information

PascalC (p92) wrote : WifiSyslog.txt

apport information

PascalC (p92) wrote : acpidump.txt

apport information

preceeding logs are just after booting 5.8.0-44-generic

The "Line Out" sink is unavailable on KDE.

PascalC (p92) wrote :

pavucontrol-qt show the same problem

PascalC (p92) wrote :

after just running :

$ pacmd
>>> list-sinks
>>> exit
$

all missing sinks are back.

PascalC (p92) wrote :

pavucontrol confirmation

HDMI is gone and Line Out is back and working.

PascalC (p92) wrote :

let's do appport-collect again for reference

description: updated
PascalC (p92) wrote : AlsaInfo.txt

apport information

apport information

PascalC (p92) wrote : CRDA.txt

apport information

apport information

PascalC (p92) wrote : IwConfig.txt

apport information

PascalC (p92) wrote : Lspci.txt

apport information

PascalC (p92) wrote : Lspci-vt.txt

apport information

PascalC (p92) wrote : Lsusb.txt

apport information

PascalC (p92) wrote : Lsusb-t.txt

apport information

PascalC (p92) wrote : Lsusb-v.txt

apport information

PascalC (p92) wrote : PaInfo.txt

apport information

apport information

apport information

apport information

apport information

apport information

PascalC (p92) wrote : PulseList.txt

apport information

PascalC (p92) wrote : UdevDb.txt

apport information

PascalC (p92) wrote : WifiSyslog.txt

apport information

PascalC (p92) wrote : acpidump.txt

apport information

summary: - [ASRock H270M-ITX/ac] Line output device unavailable on KDE after reboot
+ [ASRock H270M-ITX/ac] "Line out" sink unavailable on KDE after reboot
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers

Bug attachments