Missing battery status information on HP Pavilion Notebook 15 bc5xxx

Bug #1900741 reported by Marco Trevisan (Treviño) on 2020-10-20
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)

Bug Description

Running groovy daily in the said laptop, but battery information aren't properly provided (it's always marked as full):

gdbus introspect --system --dest org.freedesktop.UPower --object-path /org/freedesktop/UPower/devices/battery_BAT0
node /org/freedesktop/UPower/devices/battery_BAT0 {
  interface org.freedesktop.DBus.Properties {
      Get(in s interface_name,
          in s property_name,
          out v value);
      GetAll(in s interface_name,
             out a{sv} properties);
      Set(in s interface_name,
          in s property_name,
          in v value);
      PropertiesChanged(s interface_name,
                        a{sv} changed_properties,
                        as invalidated_properties);
  interface org.freedesktop.DBus.Introspectable {
      Introspect(out s xml_data);
  interface org.freedesktop.DBus.Peer {
      GetMachineId(out s machine_uuid);
  interface org.freedesktop.UPower.Device {
      GetHistory(in s type,
                 in u timespan,
                 in u resolution,
                 out a(udu) data);
      GetStatistics(in s type,
                    out a(dd) data);
      readonly s NativePath = 'BAT0';
      readonly s Vendor = 'HP';
      readonly s Model = 'Primary';
      readonly s Serial = '';
      readonly t UpdateTime = 1603213894;
      readonly u Type = 2;
      readonly b PowerSupply = true;
      readonly b HasHistory = true;
      readonly b HasStatistics = true;
      readonly b Online = false;
      readonly d Energy = 61.600000000000001;
      readonly d EnergyEmpty = 0.0;
      readonly d EnergyFull = 61.600000000000001;
      readonly d EnergyFullDesign = 61.600000000000001;
      readonly d EnergyRate = 0.0;
      readonly d Voltage = 17.385000000000002;
      readonly d Luminosity = 0.0;
      readonly x TimeToEmpty = 0;
      readonly x TimeToFull = 0;
      readonly d Percentage = 100.0;
      readonly d Temperature = 0.0;
      readonly b IsPresent = true;
      readonly u State = 2;
      readonly b IsRechargeable = true;
      readonly d Capacity = 100.0;
      readonly u Technology = 1;
      readonly u WarningLevel = 1;
      readonly u BatteryLevel = 1;
      readonly s IconName = 'battery-full-symbolic';

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: linux-image-5.8.0-25-generic 5.8.0-25.26
ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14
Uname: Linux 5.8.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
 /dev/snd/controlC0: marco 1341 F.... pulseaudio
 /dev/snd/controlC1: marco 1341 F.... pulseaudio
CasperMD5CheckResult: skip
Date: Tue Oct 20 19:13:14 2020
InstallationDate: Installed on 2020-10-20 (0 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201020)
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0bda:b00b Realtek Semiconductor Corp. Realtek Bluetooth 4.2 Adapter
 Bus 001 Device 002: ID 04f2:b56d Chicony Electronics Co., Ltd HP Wide Vision HD
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Pavilion Notebook 15-bc5xxx
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-25-generic root=/dev/mapper/vgubuntu-eoan--root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
 linux-restricted-modules-5.8.0-25-generic N/A
 linux-backports-modules-5.8.0-25-generic N/A
 linux-firmware 1.190
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/03/2019
dmi.bios.release: 15.6
dmi.bios.vendor: AMI
dmi.bios.version: F.06
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8640
dmi.board.vendor: HP
dmi.board.version: 52.06
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 52.6
dmi.modalias: dmi:bvnAMI:bvrF.06:bd09/03/2019:br15.6:efr52.6:svnHP:pnHPPavilionNotebook15-bc5xxx:pvr:rvnHP:rn8640:rvr52.06:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Notebook 15-bc5xxx
dmi.product.sku: 7VL88EA#ABE
dmi.sys.vendor: HP

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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