Missing battery status information on HP Pavilion Notebook 15 bc5xxx

Bug #1900741 reported by Marco Trevisan (Treviño) on 2020-10-20
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Medium
Unassigned

Bug Description

Running groovy daily in the said laptop, but battery information aren't properly provided (it's always marked as full):

gdbus introspect --system --dest org.freedesktop.UPower --object-path /org/freedesktop/UPower/devices/battery_BAT0
node /org/freedesktop/UPower/devices/battery_BAT0 {
  interface org.freedesktop.DBus.Properties {
    methods:
      Get(in s interface_name,
          in s property_name,
          out v value);
      GetAll(in s interface_name,
             out a{sv} properties);
      Set(in s interface_name,
          in s property_name,
          in v value);
    signals:
      PropertiesChanged(s interface_name,
                        a{sv} changed_properties,
                        as invalidated_properties);
    properties:
  };
  interface org.freedesktop.DBus.Introspectable {
    methods:
      Introspect(out s xml_data);
    signals:
    properties:
  };
  interface org.freedesktop.DBus.Peer {
    methods:
      Ping();
      GetMachineId(out s machine_uuid);
    signals:
    properties:
  };
  interface org.freedesktop.UPower.Device {
    methods:
      @org.freedesktop.DBus.GLib.Async("")
      Refresh();
      @org.freedesktop.DBus.GLib.Async("")
      GetHistory(in s type,
                 in u timespan,
                 in u resolution,
                 out a(udu) data);
      @org.freedesktop.DBus.GLib.Async("")
      GetStatistics(in s type,
                    out a(dd) data);
    signals:
    properties:
      readonly s NativePath = 'BAT0';
      readonly s Vendor = 'HP';
      readonly s Model = 'Primary';
      readonly s Serial = '';
      readonly t UpdateTime = 1603213894;
      readonly u Type = 2;
      readonly b PowerSupply = true;
      readonly b HasHistory = true;
      readonly b HasStatistics = true;
      readonly b Online = false;
      readonly d Energy = 61.600000000000001;
      readonly d EnergyEmpty = 0.0;
      readonly d EnergyFull = 61.600000000000001;
      readonly d EnergyFullDesign = 61.600000000000001;
      readonly d EnergyRate = 0.0;
      readonly d Voltage = 17.385000000000002;
      readonly d Luminosity = 0.0;
      readonly x TimeToEmpty = 0;
      readonly x TimeToFull = 0;
      readonly d Percentage = 100.0;
      readonly d Temperature = 0.0;
      readonly b IsPresent = true;
      readonly u State = 2;
      readonly b IsRechargeable = true;
      readonly d Capacity = 100.0;
      readonly u Technology = 1;
      readonly u WarningLevel = 1;
      readonly u BatteryLevel = 1;
      readonly s IconName = 'battery-full-symbolic';
  };
};

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: linux-image-5.8.0-25-generic 5.8.0-25.26
ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14
Uname: Linux 5.8.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: marco 1341 F.... pulseaudio
 /dev/snd/controlC1: marco 1341 F.... pulseaudio
CasperMD5CheckResult: skip
Date: Tue Oct 20 19:13:14 2020
InstallationDate: Installed on 2020-10-20 (0 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201020)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0bda:b00b Realtek Semiconductor Corp. Realtek Bluetooth 4.2 Adapter
 Bus 001 Device 002: ID 04f2:b56d Chicony Electronics Co., Ltd HP Wide Vision HD
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Pavilion Notebook 15-bc5xxx
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-25-generic root=/dev/mapper/vgubuntu-eoan--root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-25-generic N/A
 linux-backports-modules-5.8.0-25-generic N/A
 linux-firmware 1.190
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/03/2019
dmi.bios.release: 15.6
dmi.bios.vendor: AMI
dmi.bios.version: F.06
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8640
dmi.board.vendor: HP
dmi.board.version: 52.06
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 52.6
dmi.modalias: dmi:bvnAMI:bvrF.06:bd09/03/2019:br15.6:efr52.6:svnHP:pnHPPavilionNotebook15-bc5xxx:pvr:rvnHP:rn8640:rvr52.06:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Notebook 15-bc5xxx
dmi.product.sku: 7VL88EA#ABE
dmi.sys.vendor: HP

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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