Touchpad Suddenly wouldnt work

Bug #1900289 reported by joshua sylvester on 2020-10-17
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

xinput list wouldnt show the device and also it isnt visible in /proc/bus/input/devices

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-48-generic 5.4.0-48.52
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: joshua 1716 F.... pulseaudio
 /dev/snd/pcmC0D0p: joshua 1716 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Oct 17 23:44:55 2020
InstallationDate: Installed on 2020-03-26 (205 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
MachineType: ASUSTeK COMPUTER INC. X555UA
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-48-generic root=UUID=43613b84-dca0-45f0-8379-826a0d60c4b7 ro pci=noaer quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-48-generic N/A
 linux-backports-modules-5.4.0-48-generic N/A
 linux-firmware 1.187.3
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-06-23 (116 days ago)
dmi.bios.date: 01/23/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X555UA.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X555UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX555UA.206:bd01/23/2016:svnASUSTeKCOMPUTERINC.:pnX555UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX555UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: X
dmi.product.name: X555UA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

joshua sylvester (swifteasy) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Po-Hsu Lin (cypressyew) wrote :

Hello,
as you said it's suddenly not working, does it work with older kernel on your laptop? Which version is the working version? (run uname -a to get the kernel version when you boot to an older kernel.)
Thanks

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
joshua sylvester (swifteasy) wrote :

hey,

I just updated ubuntu and the problem has been fixed, which is great.

Changed in linux (Ubuntu):
status: Incomplete → Fix Released
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