Bluetooth toggle is on but bluetooth is off

Bug #1898811 reported by Praful Mohanan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Description: Ubuntu 20.04.1 LTS
Release: 20.04

I switched to Ubuntu from Windows 10 2 days ago and I am facing issues with Bluetooth. I have a Bluetooth headset which I want to connect to my laptop.At the start of fresh install, the bluetooth seemed to work fine, then after some time Whenever I switch the bluetooth toggle on, the bluetooth, the UI status remains the same similar to this question https://unix.stackexchange.com/questions/541704/bluetooth-turned-off-even-if-switched-on
and bluetooth doesn't switch on.

I have tried every fix possible from the past two days, even did a complete fresh install of ubuntu, but nothing seems to work

version.log - https://pastebin.com/41XmsMsM

lspci-vnvn.log - https://pastebin.com/imKwuYEq

dmesg | grep -Ei 'ath3k|blue' output - https://pastebin.com/MVa6AMde

lspci -knn | grep Net -A2; lsusb output - https://pastebin.com/UKrZACPG

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-48-generic 5.4.0-48.52
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: praful 1407 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 7 08:38:05 2020
InstallationDate: Installed on 2020-10-06 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 174f:241a Syntek EasyCamera
 Bus 001 Device 002: ID 0cf3:e500 Qualcomm Atheros Communications
 Bus 001 Device 004: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 81DE
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-48-generic root=UUID=d0a7eec0-d1c0-4a40-a33b-ccf959037ba5 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-48-generic N/A
 linux-backports-modules-5.4.0-48-generic N/A
 linux-firmware 1.187.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/13/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 8TCN44WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: NO DPK
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 330-15IKB
dmi.modalias: dmi:bvnLENOVO:bvr8TCN44WW:bd06/13/2018:svnLENOVO:pn81DE:pvrLenovoideapad330-15IKB:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoideapad330-15IKB:
dmi.product.family: ideapad 330-15IKB
dmi.product.name: 81DE
dmi.product.sku: LENOVO_MT_81DE_BU_idea_FM_ideapad 330-15IKB
dmi.product.version: Lenovo ideapad 330-15IKB
dmi.sys.vendor: LENOVO

Revision history for this message
Praful Mohanan (praful932) wrote :
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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