package linux-image-5.4.0-47-generic (not installed) failed to install/upgrade: installed linux-image-5.4.0-47-generic package pre-removal script subprocess returned error exit status 1

Bug #1898001 reported by shashikanth
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

i keep getting this error after updating the kernel
using
sudo apt-get dist-upgrade

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-47-generic (not installed)
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: shashikanth 1945 F.... pulseaudio
CasperMD5CheckResult: skip
Date: Wed Sep 30 10:12:31 2020
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-bionic-amd64-20180608-47+loki-n3-v3-whl+X32
ErrorMessage: installed linux-image-5.4.0-47-generic package pre-removal script subprocess returned error exit status 1
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0bda:5520 Realtek Semiconductor Corp. Integrated_Webcam_HD
 Bus 001 Device 002: ID 27c6:5301 Shenzhen Goodix Technology Co.,Ltd. Fingerprint Reader
 Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Vostro 3480
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-48-generic root=UUID=1cde599c-4502-4a38-9400-2802117f7ca7 ro mem_sleep_default=deep usbcore.quirks=2386:3119:k quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: /usr/bin/python3.8, Python 3.8.2, python-is-python2, 2.7.17-4
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-5.4.0-47-generic (not installed) failed to install/upgrade: installed linux-image-5.4.0-47-generic package pre-removal script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/30/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.5.1
dmi.board.name: 0H40C6
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.5.1:bd05/30/2019:svnDellInc.:pnVostro3480:pvr:rvnDellInc.:rn0H40C6:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Vostro
dmi.product.name: Vostro 3480
dmi.product.sku: 08C8
dmi.sys.vendor: Dell Inc.

Revision history for this message
shashikanth (shashidonon) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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