HP Zbook Studio G7 boots into corrupted screen with PSR featured panel

Bug #1897501 reported by You-Sheng Yang
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HWE Next
Fix Released
Undecided
Unassigned
linux (Ubuntu)
Fix Released
High
You-Sheng Yang
Focal
Fix Released
High
You-Sheng Yang
Groovy
Fix Released
High
You-Sheng Yang
linux-oem-5.6 (Ubuntu)
Invalid
Undecided
Unassigned
Focal
Fix Released
High
You-Sheng Yang
Groovy
Invalid
Undecided
Unassigned

Bug Description

Sreen divided into half after installing Focal 5.4.0-48-generic under Power Saving/Hybrid Graphics Mode. Normal as switched to Discrete Graphics Mode. Screenshot attached as https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1897501/+attachment/5414860/+files/20200928_135412.jpg .

With some more investigatin, https://git.launchpad.net/~ubuntu-kernel/ubuntu/+source/linux/+git/focal/commit/?id=d246a6cfe782 ("UBUNTU: SAUCE: drm/i915: Disable PSR by default on all platforms") for bug 1849947 is the root cause. This was landed to all Ubuntu kernels and Ubuntu only for kernel versions 5.0 and up till v5.9 unstable currently.

It seems this panel must have PSR enabled.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-48-generic 5.4.0-48.52
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gdm 964 F.... pulseaudio
CasperMD5CheckResult: skip
Date: Mon Sep 28 01:50:54 2020
InstallationDate: Installed on 2020-09-22 (5 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200218)
MachineType: HP HP ZBook Studio G7
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-48-generic root=UUID=ac48cfe8-5fa7-410c-ad1b-53d1e2683841 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-48-generic N/A
 linux-backports-modules-5.4.0-48-generic N/A
 linux-firmware 1.187.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/18/2020
dmi.bios.vendor: HP
dmi.bios.version: S91 Ver. 85.28.01
dmi.board.name: 8736
dmi.board.vendor: HP
dmi.board.version: KBC Version 14.32.03
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrS91Ver.85.28.01:bd09/18/2020:svnHP:pnHPZBookStudioG7:pvr:rvnHP:rn8736:rvrKBCVersion14.32.03:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN HP ZBook
dmi.product.name: HP ZBook Studio G7
dmi.sys.vendor: HP

Revision history for this message
You-Sheng Yang (vicamo) wrote :
tags: added: oem-priority originate-from-1896602 stella
Revision history for this message
You-Sheng Yang (vicamo) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
You-Sheng Yang (vicamo) wrote :

While we don't have access to the specific sku of Dell 7390 in bug 1849947, and PSR has been disabled since all 5.0 Ubuntu kernels and up, and the platform team has planned to bring up official support to PSR in 5.10 or so, a quirk for this platform is suggested for kernels in Focal and up until we have PSR finally.

description: updated
summary: - HP Zbook boot into corrupted screen with PSR featured panel
+ HP Zbook Studio G7 boots into corrupted screen with PSR featured panel
You-Sheng Yang (vicamo)
description: updated
Changed in linux-oem-5.6 (Ubuntu Groovy):
status: New → Invalid
Changed in linux-oem-5.6 (Ubuntu Focal):
status: New → In Progress
assignee: nobody → You-Sheng Yang (vicamo)
Changed in linux (Ubuntu Groovy):
assignee: nobody → You-Sheng Yang (vicamo)
Changed in linux (Ubuntu Focal):
assignee: nobody → You-Sheng Yang (vicamo)
status: New → In Progress
Changed in linux (Ubuntu Groovy):
status: Confirmed → In Progress
Changed in linux (Ubuntu Focal):
importance: Undecided → High
Changed in linux (Ubuntu Groovy):
importance: Undecided → High
Changed in linux-oem-5.6 (Ubuntu Focal):
importance: Undecided → High
Revision history for this message
You-Sheng Yang (vicamo) wrote :

$ sudo get-edid | parse-edid
This is read-edid version 3.0.2. Prepare for some fun.
Attempting to use i2c interface
No EDID on bus 0
No EDID on bus 1
No EDID on bus 2
No EDID on bus 3
No EDID on bus 4
No EDID on bus 5
No EDID on bus 6
No EDID on bus 8
1 potential busses found: 7
128-byte EDID successfully retrieved from i2c bus 7
Looks like i2c was successful. Have a good day.
Checksum Correct

Section "Monitor"
        Identifier ""
        ModelName ""
        VendorName "CMN"
        # Monitor Manufactured week 38 of 2019
        # EDID version 1.4
        # Digital Display
        DisplaySize 340 190
        Gamma 2.20
        Option "DPMS" "false"
        Modeline "Mode 0" 152.84 1920 1968 2000 2250 1080 1083 1088 1132 +hsync -vsync
        Modeline "Mode 1" 101.89 1920 1968 2000 2250 1080 1083 1088 1132 +hsync -vsync
EndSection

Revision history for this message
You-Sheng Yang (vicamo) wrote :

Have a PoC PPA in https://launchpad.net/~vicamo/+archive/ubuntu/ppa-1897501 based on DMI match on product name. But while we're still investigating the finest way to match the problematic system, set to INCOMPLETE until ready.

Changed in linux (Ubuntu Focal):
status: In Progress → Incomplete
Changed in linux (Ubuntu Groovy):
status: In Progress → Incomplete
Changed in linux-oem-5.6 (Ubuntu Focal):
status: In Progress → Incomplete
Revision history for this message
You-Sheng Yang (vicamo) wrote :

Not shown in parse-edid, but from drm.debug=0x4 we have:

  DP sink: EDID mfg 0d-ae prod-ID 19-15 quirks: 0x0000
  DP sink: OUI 38-ec-11 dev-ID HW-rev 0.0 SW-rev 0.0 quirks 0x0000

So, it's possible to match by EDID manufacturer/product id.

Revision history for this message
You-Sheng Yang (vicamo) wrote :

v2 verified with focal kernel, pushing all series to ppa. Will send SRU after verified all tomorrow.

Revision history for this message
You-Sheng Yang (vicamo) wrote :
Changed in linux-oem-5.6 (Ubuntu Focal):
status: Incomplete → In Progress
Changed in linux (Ubuntu Groovy):
status: Incomplete → In Progress
Changed in linux (Ubuntu Focal):
status: Incomplete → In Progress
Timo Aaltonen (tjaalton)
Changed in linux-oem-5.6 (Ubuntu Focal):
status: In Progress → Fix Committed
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote :

This bug is awaiting verification that the kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-focal' to 'verification-done-focal'. If the problem still exists, change the tag 'verification-needed-focal' to 'verification-failed-focal'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: verification-needed-focal
Ian May (ian-may)
Changed in linux (Ubuntu Focal):
status: In Progress → Fix Committed
Revision history for this message
Launchpad Janitor (janitor) wrote :
Download full text (19.5 KiB)

This bug was fixed in the package linux - 5.8.0-21.22

---------------
linux (5.8.0-21.22) groovy; urgency=medium

  * groovy/linux: 5.8.0-21.22 -proposed tracker (LP: #1898150)

  * Packaging resync (LP: #1786013)
    - update dkms package versions

  * Fix broken e1000e device after S3 (LP: #1897755)
    - SAUCE: e1000e: Increase polling timeout on MDIC ready bit

  * EFA: add support for 0xefa1 devices (LP: #1896791)
    - RDMA/efa: Expose maximum TX doorbell batch
    - RDMA/efa: Expose minimum SQ size
    - RDMA/efa: User/kernel compatibility handshake mechanism
    - RDMA/efa: Add EFA 0xefa1 PCI ID

  * Groovy update: v5.8.13 upstream stable release (LP: #1898076)
    - device_cgroup: Fix RCU list debugging warning
    - ASoC: pcm3168a: ignore 0 Hz settings
    - ASoC: wm8994: Skip setting of the WM8994_MICBIAS register for WM1811
    - ASoC: wm8994: Ensure the device is resumed in wm89xx_mic_detect functions
    - ASoC: Intel: bytcr_rt5640: Add quirk for MPMAN Converter9 2-in-1
    - clk: versatile: Add of_node_put() before return statement
    - RISC-V: Take text_mutex in ftrace_init_nop()
    - i2c: aspeed: Mask IRQ status to relevant bits
    - s390/init: add missing __init annotations
    - lockdep: fix order in trace_hardirqs_off_caller()
    - EDAC/ghes: Check whether the driver is on the safe list correctly
    - drm/amdkfd: fix a memory leak issue
    - drm/amd/display: Don't use DRM_ERROR() for DTM add topology
    - drm/amd/display: update nv1x stutter latencies
    - drm/amdgpu/dc: Require primary plane to be enabled whenever the CRTC is
    - drm/amd/display: Don't log hdcp module warnings in dmesg
    - objtool: Fix noreturn detection for ignored functions
    - i2c: mediatek: Send i2c master code at more than 1MHz
    - riscv: Fix Kendryte K210 device tree
    - ieee802154: fix one possible memleak in ca8210_dev_com_init
    - ieee802154/adf7242: check status of adf7242_read_reg
    - clocksource/drivers/h8300_timer8: Fix wrong return value in
      h8300_8timer_init()
    - batman-adv: bla: fix type misuse for backbone_gw hash indexing
    - libbpf: Fix build failure from uninitialized variable warning
    - atm: eni: fix the missed pci_disable_device() for eni_init_one()
    - batman-adv: mcast/TT: fix wrongly dropped or rerouted packets
    - netfilter: ctnetlink: add a range check for l3/l4 protonum
    - netfilter: ctnetlink: fix mark based dump filtering regression
    - netfilter: conntrack: nf_conncount_init is failing with IPv6 disabled
    - netfilter: nft_meta: use socket user_ns to retrieve skuid and skgid
    - mac802154: tx: fix use-after-free
    - bpf: Fix clobbering of r2 in bpf_gen_ld_abs
    - tools/libbpf: Avoid counting local symbols in ABI check
    - drm/vc4/vc4_hdmi: fill ASoC card owner
    - net: qed: Disable aRFS for NPAR and 100G
    - net: qede: Disable aRFS for NPAR and 100G
    - net: qed: RDMA personality shouldn't fail VF load
    - igc: Fix wrong timestamp latency numbers
    - igc: Fix not considering the TX delay for timestamps
    - drm/sun4i: sun8i-csc: Secondary CSC register correction
    - hv_netvsc: Switch the data path at the right time during hibernation
    - spi: spi-fsl-dspi:...

Changed in linux (Ubuntu Groovy):
status: In Progress → Fix Released
Revision history for this message
You-Sheng Yang (vicamo) wrote :

Verified linux-oem-5.6 version 5.6.0-1030.30 in focal-proposed.

tags: added: verification-done-focal
removed: verification-needed-focal
Revision history for this message
Launchpad Janitor (janitor) wrote :
Download full text (3.3 KiB)

This bug was fixed in the package linux-oem-5.6 - 5.6.0-1031.32

---------------
linux-oem-5.6 (5.6.0-1031.32) focal; urgency=medium

  * Packaging resync (LP: #1786013)
    - update dkms package versions

  * CVE-2020-16119
    - SAUCE: dccp: avoid double free of ccid on child socket

  * CVE-2020-16120
    - ovl: pass correct flags for opening real directory
    - ovl: switch to mounter creds in readdir
    - ovl: verify permissions in ovl_path_open()
    - ovl: call secutiry hook in ovl_real_ioctl()
    - ovl: check permission to open real file

linux-oem-5.6 (5.6.0-1030.30) focal; urgency=medium

  * focal/linux-oem-5.6: 5.6.0-1030.30 -proposed tracker (LP: #1898714)

  * Fix broken e1000e device after S3 (LP: #1897755)
    - SAUCE: e1000e: Increase polling timeout on MDIC ready bit

  * Fix headset jack detection on Dell UFF desktops (LP: #1897508)
    - Revert "ALSA: hda: call runtime_allow() for all hda controllers"

  * [SRU][OEM-5.6]Fix AMD system hang after re-plugin USBC-DP dongle
    (LP: #1896716)
    - drm/amd/display: Move USB-C workaround to after parameter variables are set

  * alsa/hda: mic doesn't work on a HP AIO machine (LP: #1897694)
    - SAUCE: ALSA: hda/realtek - set mic to auto detect on a HP AIO machine

  * CVE-2020-26088
    - net/nfc/rawsock.c: add CAP_NET_RAW check.

  * HP Zbook Studio G7 boots into corrupted screen with PSR featured panel
    (LP: #1897501)
    - SAUCE: drm/i915/psr: allow overriding PSR disable param by quirk
    - SAUCE: drm/dp: add DP_QUIRK_FORCE_PSR_CHIP_DEFAULT quirk to CMN prod-ID
      19-15

linux-oem-5.6 (5.6.0-1029.29) focal; urgency=medium

  * focal/linux-oem-5.6: 5.6.0-1029.29 -proposed tracker (LP: #1895982)

  * linux-libc-dev in proposed cause seccomp_bpf from seccomp in
    ubuntu_kernel_selftests to fail on F-oem-5.6 (LP: #1896008)
    - seccomp: Fix ioctl number for SECCOMP_IOCTL_NOTIF_ID_VALID

  * Enable LTR for endpoints behind VMD (LP: #1896598)
    - SAUCE: PCI/ASPM: Enable LTR for endpoints behind VMD

  * CVE-2020-14385
    - xfs: fix boundary test in xfs_attr_shortform_verify

  * Fix non-working NVMe after S3 (LP: #1895718)
    - SAUCE: PCI: Enable ACS quirk on CML root port

  * CVE-2020-12655
    - xfs: add agf freeblocks verify in xfs_agf_verify

  * Thunderbolt3 daisy chain sometimes doesn't work (LP: #1895606)
    - thunderbolt: Retry DROM read once if parsing fails

  * CVE-2020-12656
    - sunrpc: svcauth_gss_register_pseudoflavor must reject duplicate
      registrations.
    - sunrpc: clean up properly in gss_mech_unregister()

  * CVE-2020-15393
    - usb: usbtest: fix missing kfree(dev->buf) in usbtest_disconnect

  * CVE-2020-12771
    - bcache: fix potential deadlock problem in btree_gc_coalesce

  * CVE-2020-15780
    - ACPI: configfs: Disallow loading ACPI tables when locked down

  * CVE-2020-16166
    - random32: update the net random state on interrupt and activity

  * Get the extended DPCD according to the related field in the DPCD registers.
    (LP: #1893752)
    - drm: move DP_MAX_DOWNSTREAM_PORTS from i915 to drm core
    - drm/i915/dp: Extract drm_dp_read_dpcd_caps()
    - SAUCE: drm/dp_mst: Retrieve extended DPCD caps for topology manager
...

Read more...

Changed in linux-oem-5.6 (Ubuntu Focal):
status: Fix Committed → Fix Released
You-Sheng Yang (vicamo)
Changed in hwe-next:
status: New → Fix Released
Revision history for this message
Launchpad Janitor (janitor) wrote :
Download full text (78.9 KiB)

This bug was fixed in the package linux - 5.4.0-56.62

---------------
linux (5.4.0-56.62) focal; urgency=medium

  * focal/linux: 5.4.0-56.62 -proposed tracker (LP: #1905300)

  * CVE-2020-4788
    - selftests/powerpc: rfi_flush: disable entry flush if present
    - powerpc/64s: flush L1D on kernel entry
    - powerpc/64s: flush L1D after user accesses
    - selftests/powerpc: entry flush test

linux (5.4.0-55.61) focal; urgency=medium

  * focal/linux: 5.4.0-55.61 -proposed tracker (LP: #1903175)

  * Update kernel packaging to support forward porting kernels (LP: #1902957)
    - [Debian] Update for leader included in BACKPORT_SUFFIX

  * Avoid double newline when running insertchanges (LP: #1903293)
    - [Packaging] insertchanges: avoid double newline

  * EFI: Fails when BootCurrent entry does not exist (LP: #1899993)
    - efivarfs: Replace invalid slashes with exclamation marks in dentries.

  * CVE-2020-14351
    - perf/core: Fix race in the perf_mmap_close() function

  * raid10: Block discard is very slow, causing severe delays for mkfs and
    fstrim operations (LP: #1896578)
    - md: add md_submit_discard_bio() for submitting discard bio
    - md/raid10: extend r10bio devs to raid disks
    - md/raid10: pull codes that wait for blocked dev into one function
    - md/raid10: improve raid10 discard request
    - md/raid10: improve discard request for far layout
    - dm raid: fix discard limits for raid1 and raid10
    - dm raid: remove unnecessary discard limits for raid10

  * Bionic: btrfs: kernel BUG at /build/linux-
    eTBZpZ/linux-4.15.0/fs/btrfs/ctree.c:3233! (LP: #1902254)
    - btrfs: drop unnecessary offset_in_page in extent buffer helpers
    - btrfs: extent_io: do extra check for extent buffer read write functions
    - btrfs: extent-tree: kill BUG_ON() in __btrfs_free_extent()
    - btrfs: extent-tree: kill the BUG_ON() in insert_inline_extent_backref()
    - btrfs: ctree: check key order before merging tree blocks

  * Ethernet no link lights after reboot (Intel i225-v 2.5G) (LP: #1902578)
    - igc: Add PHY power management control

  * Undetected Data corruption in MPI workloads that use VSX for reductions on
    POWER9 DD2.1 systems (LP: #1902694)
    - powerpc: Fix undetected data corruption with P9N DD2.1 VSX CI load emulation
    - selftests/powerpc: Make alignment handler test P9N DD2.1 vector CI load
      workaround

  * [20.04 FEAT] Support/enhancement of NVMe IPL (LP: #1902179)
    - s390: nvme ipl
    - s390: nvme reipl
    - s390/ipl: support NVMe IPL kernel parameters

  * uvcvideo: add mapping for HEVC payloads (LP: #1895803)
    - media: uvcvideo: Add mapping for HEVC payloads

  * Focal update: v5.4.73 upstream stable release (LP: #1902115)
    - ibmveth: Switch order of ibmveth_helper calls.
    - ibmveth: Identify ingress large send packets.
    - ipv4: Restore flowi4_oif update before call to xfrm_lookup_route
    - mlx4: handle non-napi callers to napi_poll
    - net: fec: Fix phy_device lookup for phy_reset_after_clk_enable()
    - net: fec: Fix PHY init after phy_reset_after_clk_enable()
    - net: fix pos incrementment in ipv6_route_seq_next
    - net/smc: fix valid DMBE buffer sizes
    - net...

Changed in linux (Ubuntu Focal):
status: Fix Committed → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers