[ASUS X556UAM] Bluetooth no longer detected

[Jason DeFrain]

22 september 2020 update removed bluetooth capability. No Bluetooth hardware detected by system, cannot turn on or add devices.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: bluetooth (not installed)
ProcVersionSignature: Ubuntu 5.4.0-49.53-generic 5.4.65
Uname: Linux 5.4.0-49-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 22 12:53:31 2020
InstallationDate: Installed on 2019-12-07 (290 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
InterestingModules: bluetooth
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0bda:57de Realtek Semiconductor Corp. USB2.0 VGA UVC WebCam
 Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
 /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M
 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M
     |__ Port 5: Dev 2, If 0, Class=Vendor Specific Class, Driver=rtsx_usb, 480M
     |__ Port 6: Dev 3, If 0, Class=Video, Driver=uvcvideo, 480M
     |__ Port 6: Dev 3, If 1, Class=Video, Driver=uvcvideo, 480M
MachineType: ASUSTeK COMPUTER INC. X556UAM
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-49-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/06/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X556UAM.305
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X556UAM
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX556UAM.305:bd07/06/2016:svnASUSTeKCOMPUTERINC.:pnX556UAM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX556UAM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: X
dmi.product.name: X556UAM
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
hciconfig:

rfkill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no

[Daniel van Vugt (vanvugt)]

bluez has not been updated since April. And regardless, the Bluetooth hardware detection is a kernel responsibility.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.