DisplayPort never detected as connected

[Ramon Machado]

Can't get dysplayport to recognize. It is not the cable since I tested it on another PC

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 20 16:54:01 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company 4th Gen Core Processor Integrated Graphics Controller [103c:1993]
InstallationDate: Installed on 2020-08-20 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Hewlett-Packard HP ProBook 650 G1
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=adbe32f1-2fcd-4bb7-b8d0-7e8db010d123 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/25/2015
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L77 Ver. 01.32
dmi.board.name: 1993
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 16.3C
dmi.chassis.asset.tag: 5CG5203T6Z
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL77Ver.01.32:bd03/25/2015:svnHewlett-Packard:pnHPProBook650G1:pvrA3009DD10303:rvnHewlett-Packard:rn1993:rvrKBCVersion16.3C:cvnHewlett-Packard:ct10:cvr:
dmi.product.family: 103C_5336AN G=N L=BUS B=HP S=ELI
dmi.product.name: HP ProBook 650 G1
dmi.product.sku: K4L00UT#ABA
dmi.product.version: A3009DD10303
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

[Daniel van Vugt (vanvugt)]

Please run this command:

  grep . /sys/class/drm/*/status > drm-status.txt

and then attach the resulting text file here.

[Ramon Machado (biscoito-auctions)]

Here is the file

[Daniel van Vugt (vanvugt)]

Thanks. Since the kernel is reporting the DisplayPort is disconnected this is either a kernel bug or a hardware problem.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.