Cheese is failing to start WebCam

Bug #1890023 reported by Anonymous

This bug report was converted into a question: question #692278: Cheese is failing to start WebCam.

8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

Cheese is failing to start WebCam and throws the below error.

eese:15219): cheese-WARNING **: 11:07:46.807: Device '/dev/video11' has no supported format: gstv4l2object.c(3752): gst_v4l2_object_set_format_full (): /GstCameraBin:camerabin/GstWrapperCameraBinSrc:camera_source/GstBin:bin18/GstV4l2Src:v4l2src1:
Call to TRY_FMT failed for NV12 @ 5120x3840: Invalid argument

Operating System: Ubuntu 20.04.1 LTS
Kernel: Linux 5.7.11-surface

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cheese 3.34.0-1build1
Uname: Linux 5.7.11-surface x86_64
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Aug 2 11:03:16 2020
InstallationDate: Installed on 2020-07-10 (22 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Microsoft Corporation Surface Pro
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
RelatedPackageVersions:
 cheese 3.34.0-1build1
 cheese-common 3.34.0-1build1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03.24.2020
dmi.bios.vendor: Microsoft Corporation
dmi.bios.version: 235.3192.768
dmi.board.name: Surface Pro
dmi.board.vendor: Microsoft Corporation
dmi.chassis.type: 9
dmi.chassis.vendor: Microsoft Corporation
dmi.modalias: dmi:bvnMicrosoftCorporation:bvr235.3192.768:bd03.24.2020:svnMicrosoftCorporation:pnSurfacePro:pvr124000000000000000000000D0B09F5C09P38S01E0:rvnMicrosoftCorporation:rnSurfacePro:rvr:cvnMicrosoftCorporation:ct9:cvr:
dmi.product.family: Surface
dmi.product.name: Surface Pro
dmi.product.sku: Surface_Pro_1796
dmi.product.version: 124000000000000000000000D:0B:09F:5C:09P:38S:01E:0
dmi.sys.vendor: Microsoft Corporation
lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 045e:09c0 Microsoft Corp. Surface Type Cover
 Bus 001 Device 003: ID 1286:204c Marvell Semiconductor, Inc. Bluetooth and Wireless LAN Composite Device
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-07-10 (22 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Package: linux (not installed)
Tags: focal wayland-session
Uname: Linux 5.7.11-surface x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
Anonymous (facelessgreyhat) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1890023

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Anonymous (facelessgreyhat) wrote : ProcCpuinfoMinimal.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Anonymous (facelessgreyhat) wrote : ProcEnviron.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Changed in linux (Ubuntu):
status: Confirmed → Invalid
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