Ubuntu
linux package

Ubuntu 20.04.1 - EXT4-fs error ... last week I updated my system with core (kernel) updates

Bug #1889008 reported by Paramjeet Dhiman on 2020-07-26

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Ubuntu 20.04.1
Kernel: 5.4.0-42-generic

After updating my ubuntu last week my computer gets freeze after some time and then showing this below error continuously...

EXT-fs error (device nvme0n1p6): __extf4_find_entry:1531 inode #6439215: comm main: reading
directory Iblock 0

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-42-generic 5.4.0-42.46
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: anonymous 2901 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Jul 26 23:21:34 2020
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 0bda:5620 Realtek Semiconductor Corp. HP Wide Vision HD Camera
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP ENVY Laptop 13-ad1xx
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=443886f2-cf99-4eee-9116-c6c603c14437 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-42-generic N/A
linux-backports-modules-5.4.0-42-generic N/A
linux-firmware 1.187.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/22/2019
dmi.bios.vendor: Insyde
dmi.bios.version: F.28
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 83A7
dmi.board.vendor: HP
dmi.board.version: KBC Version 39.35
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.28:bd04/22/2019:svnHP:pnHPENVYLaptop13-ad1xx:pvrType1ProductConfigId:rvnHP:rn83A7:rvrKBCVersion39.35:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Envy
dmi.product.name: HP ENVY Laptop 13-ad1xx
dmi.product.sku: 2VL79PA#ACJ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

See original description

Tags:

Revision history for this message

Paramjeet Dhiman (paramjeetdhiman) wrote on 2020-07-26:

AlsaInfo.txt Edit (39.8 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (3.2 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (76.6 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.4 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (507 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (12.3 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Lsusb-t.txt Edit (389 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (32.5 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (10.2 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (112 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (6.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (8.6 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (32.6 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (112 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (204.4 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (112.0 KiB, text/plain; charset="utf-8")

summary:	- Ubuntu 20.04.1 -- last week i updated my system with core (kernel) - updates + Ubuntu 20.04.1 - EXT4-fs error ... last week I updated my system with + core (kernel) updates
description:	updated

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2020-07-26: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2020-07-28:

Can you provide a copy of the log file that contained the error?

> EXT-fs error (device nvme0n1p6): __extf4_find_entry:1531 inode #6439215:
> comm main: reading directory Iblock 0

It looks like it would probably be filesystem corruption (fixable by reinstalling Ubuntu) or a hardware fault (fixable by replacing the SSD). But without more context it is hard to tell...

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Paramjeet Dhiman (paramjeetdhiman) wrote on 2020-07-28: Re: [Bug 1889008] Re: Ubuntu 20.04.1 - EXT4-fs error ... last week I updated my system with core (kernel) updates

Download full text (3.5 KiB)

I am attaching some files but I don't know which file has this error if you
want some specific file please tell me about that I will upload ASAP...
dmesg.txt
<https://drive.google.com/file/d/1xFCxmT3EELWaNt4a_2Tl40-S6bJ91zpp/view?usp=drive_web>
journalctl.txt
<https://drive.google.com/file/d/1Arymsnl-cEgNC_knvB1CPaSDOLgW0f20/view?usp=drive_web>
kern.txt
<https://drive.google.com/file/d/18U__EdK-4V0z2LBpeQZft3tSpDf-lDht/view?usp=drive_web>

On Tue, Jul 28, 2020 at 11:25 AM Daniel van Vugt <email address hidden>
wrote:

> Can you provide a copy of the log file that contained the error?
>
> > EXT-fs error (device nvme0n1p6): __extf4_find_entry:1531 inode #6439215:
> > comm main: reading directory Iblock 0
>
> It looks like it would probably be filesystem corruption (fixable by
> reinstalling Ubuntu) or a hardware fault (fixable by replacing the SSD).
> But without more context it is hard to tell...
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1889008
>
> Title:
> Ubuntu 20.04.1 - EXT4-fs error ... last week I updated my system with
> core (kernel) updates
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> Ubuntu 20.04.1
> Kernel: 5.4.0-42-generic
>
> After updating my ubuntu last week my computer gets freeze after some
> time and then showing this below error continuously...
>
> EXT-fs error (device nvme0n1p6): __extf4_find_entry:1531 inode #6439215:
> comm main: reading
> directory Iblock 0
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: linux-image-5.4.0-42-generic 5.4.0-42.46
> ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
> Uname: Linux 5.4.0-42-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.4
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: anonymous 2901 F.... pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Jul 26 23:21:34 2020
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 003: ID 8087:0a2a Intel Corp.
> Bus 001 Device 002: ID 0bda:5620 Realtek Semiconductor Corp. HP Wide
> Vision HD Camera
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: HP HP ENVY Laptop 13-ad1xx
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic
> root=UUID=443886f2-cf99-4eee-9116-c6c603c14437 ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-5.4.0-42-generic N/A
> linux-backports-modules-5.4.0-42-generic N/A
> linux-firmware 1.187.2
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 04/22/2019
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.28
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: 83A7
> dmi.board.vendor: HP
> dmi.board.version: KBC Version 39.35
> dmi.chassis.type: 10
> dmi.chassis.vendor: HP
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnInsyde:bvrF.28:bd04/22/2019:svnHP:pnHPENVY...

I am attaching some files but I don't know which file has this error if you
want some specific file please tell me about that I will upload ASAP...
 dmesg.txt
<https://drive.google.com/file/d/1xFCxmT3EELWaNt4a_2Tl40-S6bJ91zpp/view?usp=drive_web>
 journalctl.txt
<https://drive.google.com/file/d/1Arymsnl-cEgNC_knvB1CPaSDOLgW0f20/view?usp=drive_web>
 kern.txt
<https://drive.google.com/file/d/18U__EdK-4V0z2LBpeQZft3tSpDf-lDht/view?usp=drive_web>

On Tue, Jul 28, 2020 at 11:25 AM Daniel van Vugt <1889008@bugs.launchpad.net>
wrote:

> Can you provide a copy of the log file that contained the error?
>
> > EXT-fs error (device nvme0n1p6): __extf4_find_entry:1531 inode #6439215:
> > comm main: reading directory Iblock 0
>
> It looks like it would probably be filesystem corruption (fixable by
> reinstalling Ubuntu) or a hardware fault (fixable by replacing the SSD).
> But without more context it is hard to tell...
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1889008
>
> Title:
>   Ubuntu 20.04.1 - EXT4-fs error ... last week I updated my system with
>   core (kernel) updates
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Ubuntu 20.04.1
>   Kernel: 5.4.0-42-generic
>
>   After updating my ubuntu last week my computer gets freeze after some
>   time and then showing this below error continuously...
>
>   EXT-fs error (device nvme0n1p6): __extf4_find_entry:1531 inode #6439215:
> comm main: reading
>   directory Iblock 0
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: linux-image-5.4.0-42-generic 5.4.0-42.46
>   ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
>   Uname: Linux 5.4.0-42-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27.4
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  anonymous   2901 F.... pulseaudio
>   CasperMD5CheckResult: skip
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sun Jul 26 23:21:34 2020
>   Lsusb:
>    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>    Bus 001 Device 003: ID 8087:0a2a Intel Corp.
>    Bus 001 Device 002: ID 0bda:5620 Realtek Semiconductor Corp. HP Wide
> Vision HD Camera
>    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: HP HP ENVY Laptop 13-ad1xx
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic
> root=UUID=443886f2-cf99-4eee-9116-c6c603c14437 ro quiet splash vt.handoff=7
>   RelatedPackageVersions:
>    linux-restricted-modules-5.4.0-42-generic N/A
>    linux-backports-modules-5.4.0-42-generic  N/A
>    linux-firmware                            1.187.2
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 04/22/2019
>   dmi.bios.vendor: Insyde
>   dmi.bios.version: F.28
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: 83A7
>   dmi.board.vendor: HP
>   dmi.board.version: KBC Version 39.35
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: HP
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnInsyde:bvrF.28:bd04/22/2019:svnHP:pnHPENVYLaptop13-ad1xx:pvrType1ProductConfigId:rvnHP:rn83A7:rvrKBCVersion39.35:cvnHP:ct10:cvrChassisVersion:
>   dmi.product.family: 103C_5335KV HP Envy
>   dmi.product.name: HP ENVY Laptop 13-ad1xx
>   dmi.product.sku: 2VL79PA#ACJ
>   dmi.product.version: Type1ProductConfigId
>   dmi.sys.vendor: HP
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1889008/+subscriptions
>

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2020-07-28:

The error is not shown in any of those logs. It might have been repaired already in which case this bug can be closed. But if you want to be sure then try opening the 'Disks' app and do a "Check Filesystem".

Revision history for this message

Paramjeet Dhiman (paramjeetdhiman) wrote on 2020-07-28:

error.jpeg Edit (330.0 KiB, image/jpeg; name="error.jpeg")

No, it's not fixed... I am attaching an error image showing continuously
after 10-15 min later when I turned on my pc. before the error, this
freezes my desktop no application is started or stop...

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2020-07-28:

OK, your disk is corrupt, which is also not a software bug sorry :(

Reinstalling Ubuntu (and wiping the old disk contents) might fix it. If reinstalling does not fix it then you may need to replace the SSD.

Changed in linux (Ubuntu):
status:	Incomplete → Invalid

Revision history for this message

Paramjeet Dhiman (paramjeetdhiman) wrote on 2020-07-28:

Thanks, I'll check it out.

On Tue, Jul 28, 2020 at 2:15 PM Daniel van Vugt <email address hidden>
wrote:

> OK, your disk is corrupt, which is also not a software bug sorry :(
>
> Reinstalling Ubuntu (and wiping the old disk contents) might fix it. If
> reinstalling does not fix it then you may need to replace the SSD.
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1889008
>
> Title:
> Ubuntu 20.04.1 - EXT4-fs error ... last week I updated my system with
> core (kernel) updates
>
> Status in linux package in Ubuntu:
> Invalid
>
> Bug description:
> Ubuntu 20.04.1
> Kernel: 5.4.0-42-generic
>
> After updating my ubuntu last week my computer gets freeze after some
> time and then showing this below error continuously...
>
> EXT-fs error (device nvme0n1p6): __extf4_find_entry:1531 inode #6439215:
> comm main: reading
> directory Iblock 0
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: linux-image-5.4.0-42-generic 5.4.0-42.46
> ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
> Uname: Linux 5.4.0-42-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.4
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: anonymous 2901 F.... pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Jul 26 23:21:34 2020
> Lsusb:
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 003: ID 8087:0a2a Intel Corp.
> Bus 001 Device 002: ID 0bda:5620 Realtek Semiconductor Corp. HP Wide
> Vision HD Camera
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> MachineType: HP HP ENVY Laptop 13-ad1xx
> ProcFB: 0 i915drmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic
> root=UUID=443886f2-cf99-4eee-9116-c6c603c14437 ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-5.4.0-42-generic N/A
> linux-backports-modules-5.4.0-42-generic N/A
> linux-firmware 1.187.2
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 04/22/2019
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.28
> dmi.board.asset.tag: Type2 - Board Asset Tag
> dmi.board.name: 83A7
> dmi.board.vendor: HP
> dmi.board.version: KBC Version 39.35
> dmi.chassis.type: 10
> dmi.chassis.vendor: HP
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnInsyde:bvrF.28:bd04/22/2019:svnHP:pnHPENVYLaptop13-ad1xx:pvrType1ProductConfigId:rvnHP:rn83A7:rvrKBCVersion39.35:cvnHP:ct10:cvrChassisVersion:
> dmi.product.family: 103C_5335KV HP Envy
> dmi.product.name: HP ENVY Laptop 13-ad1xx
> dmi.product.sku: 2VL79PA#ACJ
> dmi.product.version: Type1ProductConfigId
> dmi.sys.vendor: HP
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1889008/+subscriptions
>

Thanks, I'll check it out.

On Tue, Jul 28, 2020 at 2:15 PM Daniel van Vugt <1889008@bugs.launchpad.net>
wrote:

> OK, your disk is corrupt, which is also not a software bug sorry :(
>
> Reinstalling Ubuntu (and wiping the old disk contents) might fix it. If
> reinstalling does not fix it then you may need to replace the SSD.
>
> ** Changed in: linux (Ubuntu)
>        Status: Incomplete => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1889008
>
> Title:
>   Ubuntu 20.04.1 - EXT4-fs error ... last week I updated my system with
>   core (kernel) updates
>
> Status in linux package in Ubuntu:
>   Invalid
>
> Bug description:
>   Ubuntu 20.04.1
>   Kernel: 5.4.0-42-generic
>
>   After updating my ubuntu last week my computer gets freeze after some
>   time and then showing this below error continuously...
>
>   EXT-fs error (device nvme0n1p6): __extf4_find_entry:1531 inode #6439215:
> comm main: reading
>   directory Iblock 0
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: linux-image-5.4.0-42-generic 5.4.0-42.46
>   ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
>   Uname: Linux 5.4.0-42-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27.4
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  anonymous   2901 F.... pulseaudio
>   CasperMD5CheckResult: skip
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sun Jul 26 23:21:34 2020
>   Lsusb:
>    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>    Bus 001 Device 003: ID 8087:0a2a Intel Corp.
>    Bus 001 Device 002: ID 0bda:5620 Realtek Semiconductor Corp. HP Wide
> Vision HD Camera
>    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: HP HP ENVY Laptop 13-ad1xx
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic
> root=UUID=443886f2-cf99-4eee-9116-c6c603c14437 ro quiet splash vt.handoff=7
>   RelatedPackageVersions:
>    linux-restricted-modules-5.4.0-42-generic N/A
>    linux-backports-modules-5.4.0-42-generic  N/A
>    linux-firmware                            1.187.2
>   SourcePackage: linux
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 04/22/2019
>   dmi.bios.vendor: Insyde
>   dmi.bios.version: F.28
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: 83A7
>   dmi.board.vendor: HP
>   dmi.board.version: KBC Version 39.35
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: HP
>   dmi.chassis.version: Chassis Version
>   dmi.modalias:
> dmi:bvnInsyde:bvrF.28:bd04/22/2019:svnHP:pnHPENVYLaptop13-ad1xx:pvrType1ProductConfigId:rvnHP:rn83A7:rvrKBCVersion39.35:cvnHP:ct10:cvrChassisVersion:
>   dmi.product.family: 103C_5335KV HP Envy
>   dmi.product.name: HP ENVY Laptop 13-ad1xx
>   dmi.product.sku: 2VL79PA#ACJ
>   dmi.product.version: Type1ProductConfigId
>   dmi.sys.vendor: HP
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1889008/+subscriptions
>

Report a bug

This report contains Public information

Everyone can see this information.

You are

Subscribing...

Edit bug mail

Other bug subscribers

Bug attachments

Add attachment

Remote bug watches

Bug watches keep track of this bug in other bug trackers.

Ubuntulinux package

Ubuntu 20.04.1 - EXT4-fs error ... last week I updated my system with core (kernel) updates

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
linux package