[amdgpu] Xorg freeze

[Maksym Wezdecki]

I have Radeon Pro WX 7100. It hangs twice a day.

I narrow-downed this issue to the fan speed lock. After reboot, it always runs on 18%, no matter of the load. If I install Radeon Profile and force fan to 100% and then turn auto fan configuration, then fan reacts on the load.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.3.0-62.56~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-62-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.15
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 20 09:15:03 2020
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Very infrequently
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon Pro WX 7100] [1002:67c4] (prog-if 00 [VGA controller])
   Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon Pro WX 7100] [1002:0b0d]
InstallationDate: Installed on 2020-06-29 (20 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-62-generic root=UUID=2b68d049-e85f-47ab-97d9-5632f225b71b ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/17/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 7803
dmi.board.asset.tag: Default string
dmi.board.name: ROG CROSSHAIR VI HERO (WI-FI AC)
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr7803:bd06/17/2020:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGCROSSHAIRVIHERO(WI-FIAC):rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

[Daniel van Vugt (vanvugt)]

This looks like a hardware or driver problem with the Radeon Pro WX 7100. Your logs show two issues:

1. Xorg logs that the monitor is being repeatedly redetected. So it sounds like the monitor is not plugged in properly. Maybe try a new monitor cable.

2. The kernel is logging more serious issues:

[ 107.569355] amdgpu 0000:0a:00.0: GPU fault detected: 146 0x0c38480c for process mksReplay pid 2764 thread main-mks pid 2772
[ 107.569358] amdgpu 0000:0a:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x0030C387
[ 107.569359] amdgpu 0000:0a:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0804800C
[ 107.569360] amdgpu 0000:0a:00.0: VM fault (0x0c, vmid 4, pasid 32785) at page 3195783, read from 'TC4' (0x54433400) (72)
[ 107.569365] amdgpu 0000:0a:00.0: GPU fault detected: 146 0x0c38880c for process mksReplay pid 2764 thread main-mks pid 2772
[ 107.569366] amdgpu 0000:0a:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x0030C38E
[ 107.569367] amdgpu 0000:0a:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0808400C
[ 107.569368] amdgpu 0000:0a:00.0: VM fault (0x0c, vmid 4, pasid 32785) at page 3195790, read from 'TC7' (0x54433700) (132)
[ 107.597584] amdgpu 0000:0a:00.0: GPU fault detected: 146 0x0c38480c for process mksReplay pid 2764 thread main-mks pid 2772
[ 107.597587] amdgpu 0000:0a:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x0030C387
[ 107.597588] amdgpu 0000:0a:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0E04800C
[ 107.597590] amdgpu 0000:0a:00.0: VM fault (0x0c, vmid 7, pasid 32785) at page 3195783, read from 'TC4' (0x54433400) (72)
[ 107.597595] amdgpu 0000:0a:00.0: GPU fault detected: 146 0x0c38880c for process mksReplay pid 2764 thread main-mks pid 2772
[ 107.597596] amdgpu 0000:0a:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR 0x0030C38D
[ 107.597597] amdgpu 0000:0a:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS 0x0E04400C
[ 107.597598] amdgpu 0000:0a:00.0: VM fault (0x0c, vmid 7, pasid 32785) at page 3195789, read from 'TC5' (0x54433500) (68)
[

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Maksym Wezdecki (maksym-wezdecki-c)]

Issues in dmesg in kernel are my fault - I'm developing app, which faults
GPU.

Have you read my description of the narrowed down issue?

pon., 20 lip 2020 o 09:50 Daniel van Vugt <email address hidden>
napisał(a):

> This looks like a hardware or driver problem with the Radeon Pro WX
> 7100. Your logs show two issues:
>
> 1. Xorg logs that the monitor is being repeatedly redetected. So it
> sounds like the monitor is not plugged in properly. Maybe try a new
> monitor cable.
>
> 2. The kernel is logging more serious issues:
>
> [ 107.569355] amdgpu 0000:0a:00.0: GPU fault detected: 146 0x0c38480c for
> process mksReplay pid 2764 thread main-mks pid 2772
> [ 107.569358] amdgpu 0000:0a:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR
> 0x0030C387
> [ 107.569359] amdgpu 0000:0a:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS
> 0x0804800C
> [ 107.569360] amdgpu 0000:0a:00.0: VM fault (0x0c, vmid 4, pasid 32785)
> at page 3195783, read from 'TC4' (0x54433400) (72)
> [ 107.569365] amdgpu 0000:0a:00.0: GPU fault detected: 146 0x0c38880c for
> process mksReplay pid 2764 thread main-mks pid 2772
> [ 107.569366] amdgpu 0000:0a:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR
> 0x0030C38E
> [ 107.569367] amdgpu 0000:0a:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS
> 0x0808400C
> [ 107.569368] amdgpu 0000:0a:00.0: VM fault (0x0c, vmid 4, pasid 32785)
> at page 3195790, read from 'TC7' (0x54433700) (132)
> [ 107.597584] amdgpu 0000:0a:00.0: GPU fault detected: 146 0x0c38480c for
> process mksReplay pid 2764 thread main-mks pid 2772
> [ 107.597587] amdgpu 0000:0a:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR
> 0x0030C387
> [ 107.597588] amdgpu 0000:0a:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS
> 0x0E04800C
> [ 107.597590] amdgpu 0000:0a:00.0: VM fault (0x0c, vmid 7, pasid 32785)
> at page 3195783, read from 'TC4' (0x54433400) (72)
> [ 107.597595] amdgpu 0000:0a:00.0: GPU fault detected: 146 0x0c38880c for
> process mksReplay pid 2764 thread main-mks pid 2772
> [ 107.597596] amdgpu 0000:0a:00.0: VM_CONTEXT1_PROTECTION_FAULT_ADDR
> 0x0030C38D
> [ 107.597597] amdgpu 0000:0a:00.0: VM_CONTEXT1_PROTECTION_FAULT_STATUS
> 0x0E04400C
> [ 107.597598] amdgpu 0000:0a:00.0: VM fault (0x0c, vmid 7, pasid 32785)
> at page 3195789, read from 'TC5' (0x54433500) (68)
> [
>
> ** Tags added: amdgpu
>
> ** Summary changed:
>
> - Xorg freeze
> + [amdgpu] Xorg freeze
>
> ** Package changed: xorg (Ubuntu) => xserver-xorg-video-amdgpu (Ubuntu)
>
> ** Also affects: linux (Ubuntu)
> Importance: Undecided
> Status: New
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1888193
>
> Title:
> [amdgpu] Xorg freeze
>
> Status in linux package in Ubuntu:
> New
> Status in xserver-xorg-video-amdgpu package in Ubuntu:
> New
>
> Bug description:
> I have Radeon Pro WX 7100. It hangs twice a day.
>
> I narrow-downed this issue to the fan speed lock. After reboot, it
> always runs on 18%, no matter of the load. If I install Radeon Profile
> and force fan to 100% and then turn auto fan configuration, then fan
> reacts on the load.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> ...