WiFi unavailable after computer suspend

Bug #1888036 reported by David Arnstein
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I believe that this issue is specific to Intel AX1650i WiFi chip.

After suspend and resume, WiFi is no longer available. The Gnome UI indicates computer is in airplane mode. Rfkill(1) reports that networking is blocked in hardware.

I have an output from apport that I made right after suspend and resume. I will attempt to attach it to this bug report.

I saved /var/log/syslog after suspend and resume. I see that the system failed to load firmware into the AX1650i chip. I will attempt to attach this file to this bug report.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-40-generic 5.4.0-40.44
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
Uname: Linux 5.4.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: david 1543 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 17 18:11:54 2020
InstallationDate: Installed on 2020-07-18 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0408:5365 Quanta Computer, Inc. HP TrueVision HD Camera
 Bus 001 Device 004: ID 8087:0026 Intel Corp.
 Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Laptop 15-dy1xxx
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-40-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-40-generic N/A
 linux-backports-modules-5.4.0-40-generic N/A
 linux-firmware 1.187.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/22/2020
dmi.bios.vendor: AMI
dmi.bios.version: F.11
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 86C9
dmi.board.vendor: HP
dmi.board.version: 56.31
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAMI:bvrF.11:bd05/22/2020:svnHP:pnHPLaptop15-dy1xxx:pvr:rvnHP:rn86C9:rvr56.31:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 15-dy1xxx
dmi.product.sku: 2Z289UA#ABA
dmi.sys.vendor: HP

Revision history for this message
David Arnstein (arnstein) wrote :
Revision history for this message
David Arnstein (arnstein) wrote :
Revision history for this message
David Arnstein (arnstein) wrote :

In this attachment, you can see suspend and resume. Shortly thereafter, you can see that the system failed to load firmware into the AX1650i WiFi chip.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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