Touchpad not detected on HP Lifebook E-series E744 after clean install of Ubuntu 20.04

Bug #1886944 reported by Jan van der Laan
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I had an old installation of 18.04 (probably updated from 16.04) where the touchpad was working. As the install was quite old, I decided to do a fresh install of 20.04. After that the touchpad stopped working.

I have attached the output of /proc/bus/input/devices. No touchpad shows up in there.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-40-generic 5.4.0-40.44
ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44
Uname: Linux 5.4.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: dlan 1425 F.... pulseaudio
 /dev/snd/controlC1: dlan 1425 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Jul 9 13:20:57 2020
InstallationDate: Installed on 2020-07-06 (3 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: FUJITSU LIFEBOOK E744
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic root=UUID=971a671e-3475-40c3-bbc9-1a447ede9de4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-40-generic N/A
 linux-backports-modules-5.4.0-40-generic N/A
 linux-firmware 1.187.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/02/2016
dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
dmi.bios.version: Version 1.26
dmi.board.name: FJNB26F
dmi.board.vendor: FUJITSU
dmi.board.version: P3
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU
dmi.chassis.version: LIFEBOOK E744
dmi.modalias: dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.26:bd08/02/2016:svnFUJITSU:pnLIFEBOOKE744:pvr10601583226:rvnFUJITSU:rnFJNB26F:rvrP3:cvnFUJITSU:ct10:cvrLIFEBOOKE744:
dmi.product.family: LIFEBOOK-FTS
dmi.product.name: LIFEBOOK E744
dmi.product.version: 10601583226
dmi.sys.vendor: FUJITSU
modified.conffile..etc.default.apport:
 # set this to 0 to disable apport, or to 1 to enable it
 # you can temporarily override this with
 # sudo service apport start force_start=1
 enabled=0
mtime.conffile..etc.default.apport: 2020-07-07T08:07:10.051284

Revision history for this message
Jan van der Laan (djvanderlaan) wrote :
summary: Touchpad not detected on HP Lifebook E-series E744 after clean install
- of Ubunt 20.04
+ of Ubunt u20.04
summary: Touchpad not detected on HP Lifebook E-series E744 after clean install
- of Ubunt u20.04
+ of Ubunt u 20.04
summary: Touchpad not detected on HP Lifebook E-series E744 after clean install
- of Ubunt u 20.04
+ of Ubuntu 20.04
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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