[amdgpu] Cannot boot sometimes - black screen with a mouse pointer.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Cannot boot sometimes - black screen with a mouse pointer.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSign
Uname: Linux 5.4.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckR
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Jul 5 18:47:44 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
rtl8821ce, 5.5.2.1, 5.4.0-39-generic, x86_64: installed
rtl8821ce, 5.5.2.1, 5.4.0-40-generic, x86_64: installed
virtualbox, 6.1.6, 5.4.0-39-generic, x86_64: installed
virtualbox, 6.1.6, 5.4.0-40-generic, x86_64: installed
ExtraDebuggingI
GpuHangFrequency: Several times a week
GpuHangReproduc
GpuHangStarted: Since a couple weeks or more
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c1) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Pavilion Laptop 15-cw1xxx [103c:8615]
InstallationDate: Installed on 2020-06-05 (29 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: HP HP Pavilion Laptop 15-cw1xxx
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/31/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.34
dmi.board.
dmi.board.name: 8615
dmi.board.vendor: HP
dmi.board.version: 46.23
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.
dmi.modalias: dmi:bvnAMI:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 15-cw1xxx
dmi.product.sku: 6QF12EA#AB7
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.
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The attached file 'dmesg.0' shows the amdgpu kernel driver crashed on startup. So I assume that file is meant to show a case where the problem happened.