Lenovo Ideapad S740 touchscreen is not working

Bug #1885574 reported by psc on 2020-06-29

This bug report will be marked for expiration in 58 days if no further activity occurs. (find out why)

6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

5.4.0-39-lowlatency on Ubuntu 20.04 LTS
Computer is lenovo ideapad s740

I tried to sudo usbhid-dump -es and touch the screen but no output. I've opened a ticket with lenovo: https://forums.lenovo.com/t5/Lenovo-IdeaPad-1xx-3xx-5xx-7xx-Edge-LaVie-Z-Flex-Notebooks/Ideapad-s740-touchscreen-not-working/m-p/5023332

Thanks

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1885574/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

As this bug did not have a package associated with it I have classified this bug as a bug in 'linux' package as if a piece of hardware is malfunctioning then typically the problem package is the kernel.

Please provide further information about your system when prompted.

affects: ubuntu → linux (Ubuntu)
summary: - lenovo ideapad s740 touchscreen not working
+ Lenovo Ideapad S740 touchscreen is not working

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1885574

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: focal
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers