kernel 4.15.0-108 & Cinamon freezes on suspend / resume on hp 6930p

Bug #1885538 reported by Bovée on 2020-06-29

This bug report will be marked for expiration in 26 days if no further activity occurs. (find out why)

This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)

Bug Description

This happens with all kernerl versions > 4.15.0-76

Further information on

System: Host: vivi-HP-EliteBook-6930p Kernel: 4.15.0-108-generic x86_64 bits: 64 compiler: gcc
           v: 7.5.0 Desktop: Cinnamon 4.4.8 wm: muffin dm: LightDM Distro: Linux Mint 19.3 Tricia
           base: Ubuntu 18.04 bionic
Machine: Type: Laptop System: Hewlett-Packard product: HP EliteBook 6930p v: F.1A
           serial: <filter> Chassis: type: 10 serial: <filter>
           Mobo: Hewlett-Packard model: 30DB v: KBC Version 87.2B serial: <filter>
           BIOS: Hewlett-Packard v: 68PCU Ver. F.1A date: 12/13/2010
CPU: Topology: Dual Core model: Intel Core2 Duo P8600 bits: 64 type: MCP arch: Penryn rev: A
           L2 cache: 3072 KiB
           flags: lm nx pae sse sse2 sse3 sse4_1 ssse3 vmx bogomips: 9575
           Speed: 820 MHz min/max: 800/2401 MHz Core speeds (MHz): 1: 2029 2: 2359
Graphics: Device-1: Intel Mobile 4 Series Integrated Graphics vendor: Hewlett-Packard
           driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:2a42
           Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa
           resolution: 1280x800~60Hz
           OpenGL: renderer: Mesa DRI Mobile Intel GM45 Express v: 2.1 Mesa 19.2.8
           direct render: Yes
Audio: Device-1: Intel 82801I HD Audio vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
           bus ID: 00:1b.0 chip ID: 8086:293e
           Sound Server: ALSA v: k4.15.0-108-generic
Network: Device-1: Intel 82567LM Gigabit Network vendor: Hewlett-Packard driver: e1000e
           v: 3.2.6-k port: 70e0 bus ID: 00:19.0 chip ID: 8086:10f5
           IF: enp0s25 state: down mac: <filter>
           Device-2: Intel PRO/Wireless 5100 AGN [Shiloh] Network driver: iwlwifi v: kernel
           port: 7000 bus ID: 02:00.0 chip ID: 8086:4237
           IF: wls1 state: up mac: <filter>
Drives: Local Storage: total: 149.05 GiB used: 63.49 GiB (42.6%)
           ID-1: /dev/sda vendor: Seagate model: ST9160411AS size: 149.05 GiB speed: 3.0 Gb/s
           serial: <filter>
Partition: ID-1: / size: 141.93 GiB used: 63.49 GiB (44.7%) fs: ext4 dev: /dev/sda1
Sensors: System Temperatures: cpu: 37.0 C mobo: 24.8 C
           Fan Speeds (RPM): N/A
Repos: Active apt repos in: /etc/apt/sources.list
           1: deb https: // bionic main
           2: deb https: // ./
           Active apt repos in: /etc/apt/sources.list.d/fingerprint-fingerprint-gui-bionic.list
           1: deb http: // bionic main
           Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
           1: deb [arch=amd64] http: // stable main
           No active apt repos in: /etc/apt/sources.list.d/jonathonf-python-3_5-bionic.list
           Active apt repos in: /etc/apt/sources.list.d/notepadqq-team-notepadqq-bionic.list
           1: deb http: // bionic main
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
           1: deb http: // tricia main upstream import backport
           2: deb http: // bionic main restricted universe multiverse
           3: deb http: // bionic-updates main restricted universe multiverse
           4: deb http: // bionic-backports main restricted universe multiverse
           5: deb http: // bionic-security main restricted universe multiverse
           6: deb http: // bionic partner
           Active apt repos in: /etc/apt/sources.list.d/phoerious-keepassxc-bionic.list
           1: deb http: // bionic main
           Active apt repos in: /etc/apt/sources.list.d/skype-stable.list
           1: deb [arch=amd64] https: // stable main
           Active apt repos in: /etc/apt/sources.list.d/teamviewer.list
           1: deb http: // stable main
           Active apt repos in: /etc/apt/sources.list.d/vincent-vandevyvre-vvv-bionic.list
           1: deb http: // bionic main
Info: Processes: 212 Uptime: 15m Memory: 3.69 GiB used: 1.88 GiB (51.0%) Init: systemd v: 237
           runlevel: 5 Compilers: gcc: 7.5.0 alt: 7 Client: Unknown python3.6 client inxi: 3.0.32

Bovée (jpbovee) wrote :

apport-collect doesn't work.
I get the following as output

vivi@vivi-HP-EliteBook-6930p:~$ apport-collect 1883453
ERROR: The python3-launchpadlib package is not installed. This functionality is not available.
vivi@vivi-HP-EliteBook-6930p:~$ sudo apt install python3-launchpadlib
[sudo] Mot de passe de vivi :
Lecture des listes de paquets... Fait
Construction de l'arbre des dépendances
Lecture des informations d'état... Fait
python3-launchpadlib est déjà la version la plus récente (1.10.6-1).
0 mis à jour, 0 nouvellement installés, 0 à enlever et 0 non mis à jour.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1885538

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: bionic
Bovée (jpbovee) wrote :

Please see above the output of apport-collect 1885538: it simply doesn't work, yet, apparently, correctly installed.
Thank you.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Kai-Heng Feng (kaihengfeng) wrote :
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Kai-Heng Feng (kaihengfeng) wrote :

Maybe it's lp: #1867983? Seems to be the same laptop.

To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers