Lenovo-ThinkBook-14-IIL Touchpad not working

Bug #1883010 reported by Jan Mensch
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The touchpad of this laptop does not seem to be supported.

OS: Ubuntu 20.04 LTS

Related:
https://askubuntu.com/questions/1248939/lenovo-thinkbook-14-iil-touchpad-not-working
https://askubuntu.com/questions/1215236/touch-pad-not-working-on-lenovo-thinkbook-14-iml
https://askubuntu.com/questions/1245632/lenovo-thinkbook-iml-touchpad-not-recognized

cat /proc/bus/input/devices does not list a device.

This is the output:

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab83
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input3
U: Uniq=
H: Handlers=sysrq kbd event3 leds
B: PROP=0
B: EV=120013
B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0003 Vendor=1d57 Product=0005 Version=0110
N: Name="HID 1d57:0005"
P: Phys=usb-0000:00:14.0-3/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.0/0003:1D57:0005.0001/input/input4
U: Uniq=
H: Handlers=mouse0 event4
B: PROP=0
B: EV=17
B: KEY=1f0000 0 0 0 0
B: REL=903
B: MSC=10

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Ideapad extra buttons"
P: Phys=ideapad/input0
S: Sysfs=/devices/pci0000:00/0000:00:1f.0/PNP0C09:00/VPC2004:00/input/input5
U: Uniq=
H: Handlers=rfkill kbd event5
B: PROP=0
B: EV=13
B: KEY=81000800100c03 4400000000300000 0 2
B: MSC=10

I: Bus=0003 Vendor=5986 Product=2130 Version=5609
N: Name="Integrated Camera: Integrated C"
P: Phys=usb-0000:00:14.0-6/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb3/3-6/3-6:1.0/input/input6
U: Uniq=
H: Handlers=kbd event6
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input7
U: Uniq=
H: Handlers=kbd event7
B: PROP=0
B: EV=3
B: KEY=3e000b00000000 0 0 0

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Mic"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input8
U: Uniq=
H: Handlers=event8
B: PROP=0
B: EV=21
B: SW=10

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9
U: Uniq=
H: Handlers=event9
B: PROP=0
B: EV=21
B: SW=4

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10
U: Uniq=
H: Handlers=event10
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=7"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input11
U: Uniq=
H: Handlers=event11
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=8"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input12
U: Uniq=
H: Handlers=event12
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=9"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input13
U: Uniq=
H: Handlers=event13
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=10"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input14
U: Uniq=
H: Handlers=event14
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=11"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input15
U: Uniq=
H: Handlers=event15
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=12"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input16
U: Uniq=
H: Handlers=event16
B: PROP=0
B: EV=21
B: SW=140
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jan 1531 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-06-10 (4 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: LENOVO 20SL
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=9eeadae4-d271-4a4f-921f-1cf48e708108 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-37-generic N/A
 linux-backports-modules-5.4.0-37-generic N/A
 linux-firmware 1.187
Tags: focal
Uname: Linux 5.4.0-37-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/24/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: DJCN16WW
dmi.board.name: LVAC/LVAD
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ThinkBook 14-IIL
dmi.modalias: dmi:bvnLENOVO:bvrDJCN16WW:bd03/24/2020:svnLENOVO:pn20SL:pvrLenovoThinkBook14-IIL:rvnLENOVO:rnLVAC/LVAD:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrLenovoThinkBook14-IIL:
dmi.product.family: Thinkbook 14-IIL
dmi.product.name: 20SL
dmi.product.sku: LENOVO_MT_20SL_BU_idea_FM_Thinkbook 14-IIL
dmi.product.version: Lenovo ThinkBook 14-IIL
dmi.sys.vendor: LENOVO

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1883010

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jan Mensch (cajan93) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal
description: updated
Revision history for this message
Jan Mensch (cajan93) wrote : CRDA.txt

apport information

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Jan Mensch (cajan93) wrote : CurrentDmesg.txt

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Jan Mensch (cajan93) wrote : IwConfig.txt

apport information

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Jan Mensch (cajan93) wrote : Lspci.txt

apport information

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Jan Mensch (cajan93) wrote : Lspci-vt.txt

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Jan Mensch (cajan93) wrote : Lsusb.txt

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Jan Mensch (cajan93) wrote : Lsusb-t.txt

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Jan Mensch (cajan93) wrote : Lsusb-v.txt

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Jan Mensch (cajan93) wrote : ProcCpuinfo.txt

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Jan Mensch (cajan93) wrote : ProcCpuinfoMinimal.txt

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Jan Mensch (cajan93) wrote : ProcEnviron.txt

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Jan Mensch (cajan93) wrote : ProcInterrupts.txt

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Jan Mensch (cajan93) wrote : ProcModules.txt

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Jan Mensch (cajan93) wrote : PulseList.txt

apport information

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Jan Mensch (cajan93) wrote : RfKill.txt

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Jan Mensch (cajan93) wrote : UdevDb.txt

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Jan Mensch (cajan93) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
You-Sheng Yang (vicamo)
tags: added: hwe-touchpad
Revision history for this message
Mark Janes (portlandlinuxengineer) wrote :

This is a bug in the laptops BIOS. You can fix the acpi tables by following comment 66 and 96 in this ubuntu bug:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861610/

Revision history for this message
ANOMM (anomm) wrote :

Appending "i8042.nopnp=1 pci=nocrs" to boot parameters worked for the touchpad issue on the Lenovo V14-IIL .

Following are the steps I've followed:
1.) Open the file /etc/default/grub for editing, for example by running
      sudoedit /etc/default/grub
2.) Add to the line beginning GRUB_CMDLINE_LINUX_DEFAULT: "i8042.nopnp=1 pci=nocrs" so that it reads:
      GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp=1 pci=nocrs"
     ** If other parameters are there between the double quotes, it may be OK to leave them.
3.) Save the file and exit
4.) Run this command to update the GRUB configuration:
      sudo update-grub
5.) Reboot

Other relevant threads for this:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1881322/comments/5
https://askubuntu.com/questions/1206190/elan-touchpad-not-working-on-lenovo-ideapad-with-ubuntu-16-04
https://forums.lenovo.com/t5/Ubuntu/ThinkBook-14-IML-ELAN-TouchPad-Not-Recognized-Ubuntu/m-p/4622518?page=2#5104555

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861610/comments/66
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861610/comments/96

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