Wifi won't work.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
On HP pavilion gaming 15 ec0007nt and Linux mint 19.3 Tricia Cinnamon, I couldn't connect wifi. Nothing showing on wifi menu. I can't get any log from codes on guideline.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
/dev/snd/pcmC1D0p: furkan 1791 F...m pulseaudio
/dev/snd/
CurrentDesktop: X-Cinnamon
DistroRelease: Linux Mint 19.3
InstallationDate: Installed on 2020-05-23 (18 days ago)
InstallationMedia: Linux Mint 19.3 "Tricia" - Release amd64 20191213
MachineType: HP HP Pavilion Gaming Laptop 15-ec0xxx
NonfreeKernelMo
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.173.18
Tags: tricia
Uname: Linux 5.0.0-32-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/20/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.02
dmi.board.
dmi.board.name: 86D5
dmi.board.vendor: HP
dmi.board.version: 96.16
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.
dmi.modalias: dmi:bvnAMI:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Gaming Laptop 15-ec0xxx
dmi.product.sku: 8BW49EA#AB8
dmi.sys.vendor: HP
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1882999
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.