Desktop installation fails to show new login

Bug #1882997 reported by Bart Besseling
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

When I install 20.04 desktop, "try ubuntu" works fine with my AST2400 graphics and LG display. When I then install on my hard disk (using all default settings) the system boots, I see a blank colored screen, but I cannot move the mouse pointer and I do not see a login.

Update: an install that does not require a login works. The problem appears to be to install requiring the user to log in.

Update: After installing without requiring a login, I can enable login in settings and this then works correctly on reboot. The problem appears to be isolated to how the system is installed with a required login. The system and the login themselves appear to operate correctly on my hardware.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-26-generic 5.4.0-26.30
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: pass
CasperVersion: 1.445
CurrentDesktop: ubuntu:GNOME
Date: Wed Jun 10 17:45:18 2020
LiveMediaBuild: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Supermicro Super Server
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 astdrmfb
ProcKernelCmdLine: file=/cdrom/preseed/username.seed initrd=/casper/initrd quiet splash --- maybe-ubiquity
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-26-generic N/A
 linux-backports-modules-5.4.0-26-generic N/A
 linux-firmware 1.187
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/27/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.0a
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: X10SDV-TLN4F
dmi.board.vendor: Supermicro
dmi.board.version: 1.02
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 17
dmi.chassis.vendor: Supermicro
dmi.chassis.version: 0123456789
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.0a:bd05/27/2015:svnSupermicro:pnSuperServer:pvr0123456789:rvnSupermicro:rnX10SDV-TLN4F:rvr1.02:cvnSupermicro:ct17:cvr0123456789:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Super Server
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 0123456789
dmi.sys.vendor: Supermicro
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-06-10 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Supermicro Super Server
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 astdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-37-generic root=UUID=f5e7168a-e441-489f-8d39-9495804808a9 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-37.41-generic 5.4.41
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-37-generic N/A
 linux-backports-modules-5.4.0-37-generic N/A
 linux-firmware 1.187
RfKill:

Tags: focal
Uname: Linux 5.4.0-37-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 05/27/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.0a
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: X10SDV-TLN4F
dmi.board.vendor: Supermicro
dmi.board.version: 1.02
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 17
dmi.chassis.vendor: Supermicro
dmi.chassis.version: 0123456789
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.0a:bd05/27/2015:svnSupermicro:pnSuperServer:pvr0123456789:rvnSupermicro:rnX10SDV-TLN4F:rvr1.02:cvnSupermicro:ct17:cvr0123456789:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: Super Server
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 0123456789
dmi.sys.vendor: Supermicro

Revision history for this message
Bart Besseling (bbesseling) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Bart Besseling (bbesseling) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Bart Besseling (bbesseling) wrote : CRDA.txt

apport information

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Bart Besseling (bbesseling) wrote : CurrentDmesg.txt

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Bart Besseling (bbesseling) wrote : IwConfig.txt

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Bart Besseling (bbesseling) wrote : Lspci.txt

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Bart Besseling (bbesseling) wrote : Lspci-vt.txt

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Bart Besseling (bbesseling) wrote : Lsusb.txt

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Bart Besseling (bbesseling) wrote : Lsusb-t.txt

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Bart Besseling (bbesseling) wrote : Lsusb-v.txt

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Bart Besseling (bbesseling) wrote : ProcCpuinfo.txt

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Bart Besseling (bbesseling) wrote : ProcCpuinfoMinimal.txt

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Bart Besseling (bbesseling) wrote : ProcInterrupts.txt

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Bart Besseling (bbesseling) wrote : ProcModules.txt

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Bart Besseling (bbesseling) wrote : UdevDb.txt

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Bart Besseling (bbesseling) wrote : WifiSyslog.txt

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description: updated
description: updated
description: updated
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Kai-Heng Feng (kaihengfeng) wrote :

Disable Wayland in GDM3 should help.

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