Issue with suspend

Bug #1882543 reported by Empathic Qubit
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When trying to suspend with an Acer Spin 13 Chromebook using kernel 5.4.0-33-generic, using `sudo systemctl suspend`, the computer will not resume. I have also tested this using kernel version 5.3, and that seems to «suspend», however, the fan spins like crazy while suspended, and the computer seems to come back instantly when the lid is opened, which seems to indicate it didn´t actually do anything. I have also tested this with 5.7-rc3, both the prebuilt Ubuntu package and compiling from kernel.org sources, and that seems to yield similar results as 5.4. I think the computer recognizes the lid switch correctly, but I wanted to eliminate any possible desktop environment configuration issues which is why I used the command above.

More information about this system and issue can be found at https://github.com/MrChromebox/firmware/issues/176 .

I have a course this week that I need this computer for but I´ll be able to test things after that.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-33-generic 5.4.0-33.37
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
Date: Mon Jun 8 10:02:21 2020
InstallationDate: Installed on 2020-05-21 (17 days ago)
InstallationMedia: Xubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Google Akali 360
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-33-generic root=UUID=fe5eb9a9-c6e3-41bd-a398-aa606fc5e791 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-33-generic N/A
 linux-backports-modules-5.4.0-33-generic N/A
 linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/17/2020
dmi.bios.vendor: coreboot
dmi.bios.version: MrChromebox-4.11.2
dmi.board.name: Akali 360
dmi.board.vendor: Google
dmi.board.version: 1.0
dmi.chassis.type: 3
dmi.chassis.vendor: Google
dmi.modalias: dmi:bvncoreboot:bvrMrChromebox-4.11.2:bd03/17/2020:svnGoogle:pnAkali360:pvr1.0:rvnGoogle:rnAkali360:rvr1.0:cvnGoogle:ct3:cvr:
dmi.product.family: Google_Nami
dmi.product.name: Akali 360
dmi.product.sku: sku11239
dmi.product.version: 1.0
dmi.sys.vendor: Google

Revision history for this message
Empathic Qubit (empathicqubit) wrote :
description: updated
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please attach `journalctl -b -1 -k` to collect failed suspend attempt.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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