Activity log for bug #1882480

Date Who What changed Old value New value Message
2020-06-08 03:19:56 Jurgen Schellaert bug added bug
2020-06-08 03:22:37 Jurgen Schellaert attachment added dmesg_2020-06-08_04:12.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1882480/+attachment/5381446/+files/dmesg_2020-06-08_04%3A12.txt
2020-06-08 03:30:10 Ubuntu Kernel Bot linux (Ubuntu): status New Confirmed
2020-06-08 03:37:22 Jurgen Schellaert description When I resume from suspend, my system initially appears to be frozen. The screen is black and/or the input devices are not working. After several minutes, I can switch to a console (and then to the desktop) but the system is under full load, to the point that even trivial commands will take up to three minutes to execute. The only way out of this situation is to do a reboot. I see that dmesg is showing an NVME related stack trace and then the repeating message "timeout, completion polled". I ran into the same issue a few months ago when I started using my current motherboard (ASUS Prime x470-PRO). It got solved by flashing my BIOS to the latest version. ASUS have not put out any newer since then so I guess this will require a kernel fix. release: ubuntu 20.04 kernel: Linux Dapple 5.4.0-33-generic #37-Ubuntu SMP Thu May 21 12:53:59 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-33-generic 5.4.0-33.37 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jurgen 1998 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Jun 8 04:43:36 2020 InstallationDate: Installed on 2020-04-05 (63 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402) IwConfig: lo no wireless extensions. enp10s0 no wireless extensions. MachineType: System manufacturer System Product Name ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=2b0aa93b-fb72-4ce6-a28a-0569be4848ea ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.4.0-33-generic N/A linux-backports-modules-5.4.0-33-generic N/A linux-firmware 1.187 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/13/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5406 dmi.board.asset.tag: Default string dmi.board.name: PRIME X470-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5406:bd11/13/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX470-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer When I resume from suspend, my system initially appears to be frozen. The screen is black and/or the input devices are not working. After several minutes, I can switch to a console (and then to the desktop) but the system is under full load, to the point that even trivial commands will take up to three minutes to execute. The only way out of this situation is to do a reboot. I see that dmesg is showing an NVME related stack trace and then the repeating message "timeout, completion polled". I ran into the same issue a few months ago when I started using my current motherboard (ASUS Prime x470-PRO). It got solved by flashing my BIOS to the latest version. ASUS have not put out any newer since then so I guess this will require a kernel fix. release: ubuntu 20.04 kernel: Linux Dapple 5.4.0-33-generic #37-Ubuntu SMP Thu May 21 12:53:59 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux also tried kernel: Linux Dapple 5.4.0-34-generic #38-Ubuntu SMP Mon May 25 15:46:55 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux (developer repository) ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-33-generic 5.4.0-33.37 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: jurgen 1998 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Jun 8 04:43:36 2020 InstallationDate: Installed on 2020-04-05 (63 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402) IwConfig:  lo no wireless extensions.  enp10s0 no wireless extensions. MachineType: System manufacturer System Product Name ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=2b0aa93b-fb72-4ce6-a28a-0569be4848ea ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-5.4.0-33-generic N/A  linux-backports-modules-5.4.0-33-generic N/A  linux-firmware 1.187 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/13/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5406 dmi.board.asset.tag: Default string dmi.board.name: PRIME X470-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5406:bd11/13/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX470-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer
2020-06-08 04:11:42 Jurgen Schellaert description When I resume from suspend, my system initially appears to be frozen. The screen is black and/or the input devices are not working. After several minutes, I can switch to a console (and then to the desktop) but the system is under full load, to the point that even trivial commands will take up to three minutes to execute. The only way out of this situation is to do a reboot. I see that dmesg is showing an NVME related stack trace and then the repeating message "timeout, completion polled". I ran into the same issue a few months ago when I started using my current motherboard (ASUS Prime x470-PRO). It got solved by flashing my BIOS to the latest version. ASUS have not put out any newer since then so I guess this will require a kernel fix. release: ubuntu 20.04 kernel: Linux Dapple 5.4.0-33-generic #37-Ubuntu SMP Thu May 21 12:53:59 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux also tried kernel: Linux Dapple 5.4.0-34-generic #38-Ubuntu SMP Mon May 25 15:46:55 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux (developer repository) ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-33-generic 5.4.0-33.37 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: jurgen 1998 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Jun 8 04:43:36 2020 InstallationDate: Installed on 2020-04-05 (63 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402) IwConfig:  lo no wireless extensions.  enp10s0 no wireless extensions. MachineType: System manufacturer System Product Name ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=2b0aa93b-fb72-4ce6-a28a-0569be4848ea ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-5.4.0-33-generic N/A  linux-backports-modules-5.4.0-33-generic N/A  linux-firmware 1.187 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/13/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5406 dmi.board.asset.tag: Default string dmi.board.name: PRIME X470-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5406:bd11/13/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX470-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer When I resume from suspend, my system initially appears to be frozen. The screen is black and/or the input devices are not working. After several minutes, I can switch to a console (and then to the desktop) but the system is under full load, to the point that even trivial commands will take up to three minutes to execute. The only way out of this situation is to do a reboot. I see that dmesg is showing an NVME related stack trace and then the repeating message "timeout, completion polled". I ran into the same issue a few months ago when I started using my current motherboard (ASUS Prime x470-PRO). It got solved by flashing my BIOS to the latest version. ASUS have not put out any newer since then so I guess this will require a kernel fix. UPDATE: this would appear to be happening only when I run my CPU in powersave mode (reduced speed and 4-6 vCPUs disabled). release: ubuntu 20.04 kernel: Linux Dapple 5.4.0-33-generic #37-Ubuntu SMP Thu May 21 12:53:59 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux also tried kernel: Linux Dapple 5.4.0-34-generic #38-Ubuntu SMP Mon May 25 15:46:55 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux (developer repository) ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: linux-image-5.4.0-33-generic 5.4.0-33.37 ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34 Uname: Linux 5.4.0-33-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27.2 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: jurgen 1998 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Jun 8 04:43:36 2020 InstallationDate: Installed on 2020-04-05 (63 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402) IwConfig:  lo no wireless extensions.  enp10s0 no wireless extensions. MachineType: System manufacturer System Product Name ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=2b0aa93b-fb72-4ce6-a28a-0569be4848ea ro quiet splash vt.handoff=7 RelatedPackageVersions:  linux-restricted-modules-5.4.0-33-generic N/A  linux-backports-modules-5.4.0-33-generic N/A  linux-firmware 1.187 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/13/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5406 dmi.board.asset.tag: Default string dmi.board.name: PRIME X470-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5406:bd11/13/2019:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX470-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer