package linux-image-5.4.0-33-generic 5.4.0-33.37 failed to install/upgrade: installed linux-image-5.4.0-33-generic package pre-removal script subprocess returned error exit status 1

Bug #1881951 reported by Saidur Rahman
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

occured when installing packages with synaptic

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-33-generic 5.4.0-33.37
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
NonfreeKernelModules: qnx4 hfsplus hfs minix ntfs jfs rfcomm bnep intel_rapl_msr intel_rapl_common x86_pkg_temp_thermal intel_powerclamp snd_hda_codec_realtek snd_hda_codec_generic snd_hda_codec_hdmi coretemp snd_hda_intel snd_intel_dspcfg snd_hda_codec snd_hda_core iwlmvm mac80211 btusb btrtl dell_laptop uvcvideo mei_hdcp btbcm btintel rtsx_usb_ms bluetooth intel_cstate intel_rapl_perf memstick ledtrig_audio dell_smm_hwmon i915 iwlwifi cfg80211 dell_wmi dell_smbios dcdbas wmi_bmof mei_me mei mac_hid sparse_keymap dell_wmi_descriptor dell_rbtn rtsx_usb_sdmmc rtsx_usb hid_rmi rmi_core videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_common videodev mc i2c_i801 r8169 lpc_ich realtek wmi i2c_hid
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: eon 1423 F.... pulseaudio
 /dev/snd/controlC0: eon 1423 F.... pulseaudio
CasperMD5CheckResult: skip
Date: Thu Jun 4 00:53:57 2020
DuplicateSignature:
 package:linux-image-5.4.0-33-generic:5.4.0-33.37
 Removing linux-image-5.4.0-33-generic (5.4.0-33.37) ...
 E: Aborting removal of the running kernel
 dpkg: error processing package linux-image-5.4.0-33-generic (--remove):
  installed linux-image-5.4.0-33-generic package pre-removal script subprocess returned error exit status 1
ErrorMessage: installed linux-image-5.4.0-33-generic package pre-removal script subprocess returned error exit status 1
InstallationDate: Installed on 2020-06-03 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. Inspiron 3558
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-33-generic root=UUID=d6bf3c25-8add-4957-af64-c7d5ac93a7f4 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions: grub-pc 2.04-1ubuntu26
SourcePackage: linux
Title: package linux-image-5.4.0-33-generic 5.4.0-33.37 failed to install/upgrade: installed linux-image-5.4.0-33-generic package pre-removal script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/25/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.name: 0XCR91
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd01/25/2018:svnDellInc.:pnInspiron3558:pvr:rvnDellInc.:rn0XCR91:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 3558
dmi.product.sku: 06B0
dmi.sys.vendor: Dell Inc.

Revision history for this message
Saidur Rahman (mdsremon) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
tags: removed: need-duplicate-check
Revision history for this message
Kai Kasurinen (kai-kasurinen) wrote :

synaptic tried to remove running kernel

Revision history for this message
Kai Kasurinen (kai-kasurinen) wrote :
Download full text (4.8 KiB)

user tried to install virtualbox related packages

Start-Date: 2020-06-04 00:52:21
Commandline: /usr/sbin/synaptic
Requested-By: eon (1000)
Install: libusbredirparser1:amd64 (0.8.0-1, automatic), seabios:amd64 (1.13.0-1ubuntu1, automatic), libcroco3:amd64 (0.6.13-1, automatic), liblvm2cmd2.03:amd64 (2.03.07-1ubuntu1, automatic), autotools-dev:amd64 (20180224.1, automatic), libvirt-daemon-driver-vbox:amd64 (6.0.0-0ubuntu8), libqt5svg5:amd64 (5.12.8-0ubuntu1, automatic), libsub-override-perl:amd64 (0.09-2, automatic), ipxe-qemu:amd64 (1.0.0+git-20190109.133f4c4-0ubuntu3, automatic), m4:amd64 (1.4.18-4, automatic), libxml2-utils:amd64 (2.9.10+dfsg-5, automatic), module-assistant:amd64 (0.11.10, automatic), qt5-gtk-platformtheme:amd64 (5.12.8+dfsg-0ubuntu1, automatic), libibverbs1:amd64 (28.0-1ubuntu1, automatic), intltool-debian:amd64 (0.35.0+20060710.5, automatic), virtualbox-guest-utils:amd64 (6.1.6-dfsg-1, automatic), libarchive-zip-perl:amd64 (1.67-2, automatic), msr-tools:amd64 (1.3-3, automatic), libdevmapper-event1.02.1:amd64 (2:1.02.167-1ubuntu1, automatic), virtualbox-guest-additions-iso:amd64 (6.1.6-1), dwz:amd64 (0.13-5, automatic), libr bd1:amd64 (15.2.1-0ubuntu2, automatic), dh-autoreconf:amd64 (19, automatic), virtualbox-guest-dkms:amd64 (6.1.6-dfsg-1), ibverbs-providers:amd64 (28.0-1ubuntu1, automatic), libqt5dbus5:amd64 (5.12.8+dfsg-0ubuntu1, automatic), qemu-system-x86:amd64 (1:4.2-3ubuntu6.1, automatic), automake:amd64 (1:1.16.1-4ubuntu6, automatic), libdebhelper-perl:amd64 (12.10ubuntu1, automatic), dmeventd:amd64 (2:1.02.167-1ubuntu1, automatic), libqt5widgets5:amd64 (5.12.8+dfsg-0ubuntu1, automatic), libaio1:amd64 (0.3.112-5, automatic), lvm2:amd64 (2.03.07-1ubuntu1, automatic), virtualbox-dkms:amd64 (6.1.6-dfsg-1, automatic), librdmacm1:amd64 (28.0-1ubuntu1, automatic), libspice-server1:amd64 (0.14.2-4ubuntu3, automatic), libvirt-daemon-driver-storage-rbd:amd64 (6.0.0-0ubuntu8, automatic), dkms:amd64 (2.8.1-5ubuntu1, automatic), virtualbox-ext-pack:amd64 (6.1.6-1), virtualbox:amd64 (6.1.6-dfsg-1), libpmem1:amd64 (1.8-1ubuntu1, automatic), dh-strip-nondeterminism:amd64 (1.7.0-1, automatic), libvncserver1:amd64 (0.9.12+dfsg-9, autom atic), libqt5printsupport5:amd64 (5.12.8+dfsg-0ubuntu1, automatic), libfile-stripnondeterminism-perl:amd64 (1.7.0-1, automatic), ovmf:amd64 (0~20191122.bd85bf54-2ubuntu3, automatic), libvirglrenderer1:amd64 (0.8.2-1ubuntu1, automatic), kbuild:amd64 (1:0.1.9998svn3301+dfsg-1, automatic), po-debconf:amd64 (1.0.21, automatic), autoconf:amd64 (2.69-11.1, automatic), libqt5gui5:amd64 (5.12.8+dfsg-0ubuntu1, automatic), chromium-browser:amd64 (81.0.4044.129-0ubuntu0.20.04.1), libqt5x11extras5:amd64 (5.12.8-0ubuntu1, automatic), libvirt-daemon-driver-qemu:amd64 (6.0.0-0ubuntu8, automatic), qemu-system-data:amd64 (1:4.2-3ubuntu6.1, automatic), libgsoap-2.8.91:amd64 (2.8.91-2, automatic), qemu-utils:amd64 (1:4.2-3ubuntu6.1, automatic), libcacard0:amd64 (1:2.6.1-1, automatic), libxcb-xinerama0:amd64 (1.14-2, automatic), sharutils:amd64 (1:4.15.2-4build1, automatic), ipxe-qemu-256k-compat-efi-roms:amd64 (1.0.0+git-20150424.a25a16d-0ubuntu4, automatic), libsdl1.2debian:amd64 (1.2.15+dfsg2-5, automatic), libqt...

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no longer affects: virtualbox (Ubuntu)
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