No analog output
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
| linux (Ubuntu) |
High
|
Unassigned | ||
| pulseaudio (Ubuntu) |
High
|
Jean-Baptiste Lallement |
Bug Description
After a fresh boot and login, there is no analog output. Only HDMI and bluetooth are available.
It becomes available when I kill pulseaudio with 'pulseaudio -k' but the sound indicator only shows 'dummy' output and I cannot control the output from the sound settings or the sound indicator.
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: pulseaudio 1:13.99.1-1ubuntu3
ProcVersionSign
Uname: Linux 5.4.0-26-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu36
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Tue Jun 2 06:32:09 2020
InstallationDate: Installed on 2020-05-31 (1 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Alpha amd64 (20200527)
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/21/2019
dmi.bios.vendor: Intel Corp.
dmi.bios.version: FNCML357.
dmi.board.
dmi.board.name: NUC10i7FNB
dmi.board.vendor: Intel Corporation
dmi.board.version: K61360-302
dmi.chassis.
dmi.chassis.type: 35
dmi.chassis.vendor: Intel Corporation
dmi.chassis.
dmi.modalias: dmi:bvnIntelCor
dmi.product.family: FN
dmi.product.name: NUC10i7FNH
dmi.product.sku: BXNUC10i7FNH
dmi.product.
dmi.sys.vendor: Intel(R) Client Systems
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu36
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2020-05-31 (1 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Alpha amd64 (20200527)
MachineType: Intel(R) Client Systems NUC10i7FNH
NonfreeKernelMo
Package: pulseaudio 1:13.99.1-1ubuntu3
PackageArchitec
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187
Tags: groovy
Uname: Linux 5.4.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/21/2019
dmi.bios.vendor: Intel Corp.
dmi.bios.version: FNCML357.
dmi.board.
dmi.board.name: NUC10i7FNB
dmi.board.vendor: Intel Corporation
dmi.board.version: K61360-302
dmi.chassis.
dmi.chassis.type: 35
dmi.chassis.vendor: Intel Corporation
dmi.chassis.
dmi.modalias: dmi:bvnIntelCor
dmi.product.family: FN
dmi.product.name: NUC10i7FNH
dmi.product.sku: BXNUC10i7FNH
dmi.product.
dmi.sys.vendor: Intel(R) Client Systems
Daniel van Vugt (vanvugt) wrote : | #2 |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1881699
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.
Changed in linux (Ubuntu): | |
status: | New → Incomplete |
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tags: | added: apport-collected |
description: | updated |
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Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
Changed in pulseaudio (Ubuntu): | |
importance: | Undecided → High |
Changed in linux (Ubuntu): | |
importance: | Undecided → High |
Launchpad Janitor (janitor) wrote : | #22 |
Status changed to 'Confirmed' because the bug affects multiple users.
Changed in pulseaudio (Ubuntu): | |
status: | New → Confirmed |
Sebastien Bacher (seb128) wrote : | #23 |
@jibel said he would test the newest pulseaudio to see if that fix his issue
Changed in pulseaudio (Ubuntu): | |
assignee: | nobody → Jean-Baptiste Lallement (jibel) |
Jean-Baptiste Lallement (jibel) wrote : | #24 |
No improvements with latest version in groovy (1:13.99.
Sebastien Bacher (seb128) wrote : | #25 |
@Hui, could you check if that's a known issue? J-B mentioned it was an issue Carbon X1 7g users are talking about
Kai-Heng Feng (kaihengfeng) wrote : | #26 |
I wonder if it's using SoundWire?
Can you please boot mainline kernel without "snd-intel-
Changed in linux (Ubuntu): | |
status: | Confirmed → Incomplete |
Jean-Baptiste Lallement (jibel) wrote : | #27 |
No difference with this option.
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
Kai-Heng Feng (kaihengfeng) wrote : | #28 |
Please attach `dmesg` and `pactl list card`, thanks!
Jean-Baptiste Lallement (jibel) wrote : | #29 |
Jean-Baptiste Lallement (jibel) wrote : | #30 |
Kai-Heng Feng (kaihengfeng) wrote : | #31 |
Seems to share the same root cause on lp: #1875199.
Iain Lane (laney) wrote : | #32 |
there's an updated kernel in that bug, jibel can you test it please to confirm if this is a dupe or not?
tags: | removed: rls-gg-incoming |
Iain Lane (laney) wrote : | #33 |
please re-add the tag if it's not
Jean-Baptiste Lallement (jibel) wrote : | #34 |
Still an issue with 5.8.0-18.19
tags: | added: rls-gg-incoming |
Sebastien Bacher (seb128) wrote : | #35 |
Tagging as notfixing, it seems specific to one configuration and not qualifying as a rls issue
tags: |
added: rls-gg-notfixing removed: rls-gg-incoming |
The kernel team are tracking a couple of 'sof' audio issues that relate to 10th gen Intel systems. Also there seems to be a kernel crash in i2c code that might relate to audio.