| 2020-06-01 19:03:56 |
Bjorn Helgaas |
bug |
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added bug |
| 2020-06-01 20:23:36 |
Ubuntu Foundations Team Bug Bot |
tags |
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bot-comment |
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| 2020-06-02 23:24:57 |
Bjorn Helgaas |
summary |
20.04 i915 laptop external monitor turns off when inactive, must open lid to turn it on |
20.04 i915 laptop external monitor doesn't resume from power-save, must open lid to turn it on |
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| 2020-06-02 23:25:14 |
Bjorn Helgaas |
affects |
ubuntu |
linux (Ubuntu) |
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| 2020-06-02 23:30:07 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
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| 2020-06-02 23:40:09 |
Bjorn Helgaas |
tags |
bot-comment |
apport-collected bot-comment focal |
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| 2020-06-02 23:40:10 |
Bjorn Helgaas |
description |
Dell 5520 laptop -> Dell Thunderbolt dock -> HDMI -> external monitor.
Running 20.04, i915 driver.
Laptop lid closed, using external monitor only. When external monitor turns off (after sleep-display-ac), keyboard/mouse activity should turn it back on, but do not. Opening and closing the laptop lid does turn the external monitor back on. Laptop is not suspended; I can ssh in from another machine.
Happy to collect any additional information.
To reproduce:
- On Dell 5520 laptop connected to Dell Thunderbolt dock connected to external monitor via HDMI
- Close laptop lid
- Use external monitor, external keyboard, external mouse
- Leave system idle for "sleep-display-ac" time
- System puts external monitor in power-save mode
- Move mouse, type on keyboard
- No response, external monitor remains in power-save mode
- Open laptop lid
- External monitor turns on
- Close laptop lid
- External monitor remains on, I'm able to work as usual |
Dell 5520 laptop -> Dell Thunderbolt dock -> HDMI -> external monitor.
Running 20.04, i915 driver.
Laptop lid closed, using external monitor only. When external monitor turns off (after sleep-display-ac), keyboard/mouse activity should turn it back on, but do not. Opening and closing the laptop lid does turn the external monitor back on. Laptop is not suspended; I can ssh in from another machine.
Happy to collect any additional information.
To reproduce:
- On Dell 5520 laptop connected to Dell Thunderbolt dock connected to external monitor via HDMI
- Close laptop lid
- Use external monitor, external keyboard, external mouse
- Leave system idle for "sleep-display-ac" time
- System puts external monitor in power-save mode
- Move mouse, type on keyboard
- No response, external monitor remains in power-save mode
- Open laptop lid
- External monitor turns on
- Close laptop lid
- External monitor remains on, I'm able to work as usual
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: bjorn 1993 F.... pulseaudio
/dev/snd/controlC1: bjorn 1993 F.... pulseaudio
/dev/snd/controlC0: bjorn 1993 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
DistroRelease: Ubuntu 20.04
HibernationDevice: RESUME=UUID=39f2962e-3115-438f-a447-03558db08edb
InstallationDate: Installed on 2018-06-08 (725 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Dell Inc. Precision 5520
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash nouveau.runpm=0 vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
RelatedPackageVersions:
linux-restricted-modules-5.4.0-31-generic N/A
linux-backports-modules-5.4.0-31-generic N/A
linux-firmware 1.187
Tags: focal
Uname: Linux 5.4.0-31-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-04-29 (34 days ago)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/17/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.18.0
dmi.board.name: 0R6JFH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.asset.tag: 1203147
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.18.0:bd11/17/2019:svnDellInc.:pnPrecision5520:pvr:rvnDellInc.:rn0R6JFH:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 5520
dmi.product.sku: 07BF
dmi.sys.vendor: Dell Inc. |
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| 2020-06-02 23:40:11 |
Bjorn Helgaas |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379881/+files/AlsaInfo.txt |
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| 2020-06-02 23:40:13 |
Bjorn Helgaas |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379882/+files/CRDA.txt |
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| 2020-06-02 23:40:15 |
Bjorn Helgaas |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379883/+files/CurrentDmesg.txt |
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| 2020-06-02 23:40:16 |
Bjorn Helgaas |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379884/+files/IwConfig.txt |
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| 2020-06-02 23:40:18 |
Bjorn Helgaas |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379885/+files/Lspci.txt |
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| 2020-06-02 23:40:19 |
Bjorn Helgaas |
attachment added |
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Lspci-vt.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379886/+files/Lspci-vt.txt |
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| 2020-06-02 23:40:20 |
Bjorn Helgaas |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379887/+files/Lsusb.txt |
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| 2020-06-02 23:40:21 |
Bjorn Helgaas |
attachment added |
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Lsusb-t.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379888/+files/Lsusb-t.txt |
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| 2020-06-02 23:40:23 |
Bjorn Helgaas |
attachment added |
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Lsusb-v.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379889/+files/Lsusb-v.txt |
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| 2020-06-02 23:40:24 |
Bjorn Helgaas |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379890/+files/ProcCpuinfo.txt |
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| 2020-06-02 23:40:26 |
Bjorn Helgaas |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379891/+files/ProcCpuinfoMinimal.txt |
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| 2020-06-02 23:40:27 |
Bjorn Helgaas |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379892/+files/ProcInterrupts.txt |
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| 2020-06-02 23:40:28 |
Bjorn Helgaas |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379893/+files/ProcModules.txt |
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| 2020-06-02 23:40:30 |
Bjorn Helgaas |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379894/+files/PulseList.txt |
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| 2020-06-02 23:40:35 |
Bjorn Helgaas |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379895/+files/RfKill.txt |
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| 2020-06-02 23:40:37 |
Bjorn Helgaas |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379896/+files/UdevDb.txt |
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| 2020-06-02 23:40:44 |
Bjorn Helgaas |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1881644/+attachment/5379897/+files/WifiSyslog.txt |
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| 2020-06-02 23:41:17 |
Bjorn Helgaas |
linux (Ubuntu): status |
Incomplete |
Confirmed |
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| 2020-06-26 16:03:13 |
Terry Rudd |
bug |
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added subscriber Terry Rudd |
