Computer hung when resuming from suspend

Bug #1879613 reported by Vadim Peretokin on 2020-05-20

This bug report will be marked for expiration in 12 days if no further activity occurs. (find out why)

6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

The computer seemingly hung when resuming from suspend and failed to show the login screen. Switching to Ctr+Alt+F2 was showing a lot of disk errors.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-31-generic 5.4.0-31.35
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: vadi 3100 F.... pulseaudio
 /dev/snd/controlC1: vadi 3100 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: Unity:Unity7:ubuntu
Date: Wed May 20 07:01:51 2020
EcryptfsInUse: Yes
InstallationDate: Installed on 2012-03-23 (2979 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ELITE
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic root=UUID=20aa0109-67bb-46a0-95c6-626f0f0487eb ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-31-generic N/A
 linux-backports-modules-5.4.0-31-generic N/A
 linux-firmware 1.187
RfKill:

SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/06/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F11
dmi.board.asset.tag: Default string
dmi.board.name: X570 AORUS ELITE
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF11:bd12/06/2019:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSELITE:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSELITE:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: X570 AORUS ELITE
dmi.product.sku: Default string
dmi.product.version: -CF
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

Vadim Peretokin (vperetokin) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Kai-Heng Feng (kaihengfeng) wrote :

Can you please attach those disk errors?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Vadim Peretokin (vperetokin) wrote :

Where would they be?

Kai-Heng Feng (kaihengfeng) wrote :

A photo, maybe?

Vadim Peretokin (vperetokin) wrote :

No that's gone now. Anywhere in the logs they would be written?

Kai-Heng Feng (kaihengfeng) wrote :

No I don't think so. It's catch 22...

To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers