Ralink RT5390 [1814:539f] Subsystem [103c:1774] Wifi looses connection more often after the upgrade

Bug #1879612 reported by Raghavendra Bankapur
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I upgraded my ubuntu to 20.04 LTS. After the upgrade I keep seeing the wifi issues. More often it keeps getting disconnected and I will have to go on Airplane mode to re enable the connectivity.
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ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: raghavendra 2046 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2019-10-02 (230 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic root=UUID=c6751bdb-dd90-489c-9932-b52487fb6eea ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-31-generic N/A
 linux-backports-modules-5.4.0-31-generic N/A
 linux-firmware 1.187
Tags: focal
Uname: Linux 5.4.0-31-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/03/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.26
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 183E
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 56.32
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.26:bd06/03/2014:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0792100000205610000610100:rvnHewlett-Packard:rn183E:rvr56.32:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=Null
dmi.product.name: HP Pavilion g6 Notebook PC
dmi.product.sku: B3H81PA#ACJ
dmi.product.version: 0792100000205610000610100
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1879612

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Raghavendra Bankapur (ba-raghu) wrote : Re: Wifi looses connection more often after the upgrade

This is the driver being installed

07:00.0 Network controller: Ralink corp. RT5390 [802.11 b/g/n 1T1R G-band PCI Express Single Chip]
08:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller (rev 05)

Revision history for this message
Raghavendra Bankapur (ba-raghu) wrote :

Added and given access for 1 hour

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
tags: added: apport-collected focal
description: updated
Revision history for this message
Raghavendra Bankapur (ba-raghu) wrote : AlsaInfo.txt

apport information

Revision history for this message
Raghavendra Bankapur (ba-raghu) wrote : CRDA.txt

apport information

Revision history for this message
Raghavendra Bankapur (ba-raghu) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Raghavendra Bankapur (ba-raghu) wrote : IwConfig.txt

apport information

Revision history for this message
Raghavendra Bankapur (ba-raghu) wrote : Lspci.txt

apport information

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Raghavendra Bankapur (ba-raghu) wrote : Lspci-vt.txt

apport information

Revision history for this message
Raghavendra Bankapur (ba-raghu) wrote : Lsusb.txt

apport information

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Raghavendra Bankapur (ba-raghu) wrote : Lsusb-t.txt

apport information

Revision history for this message
Raghavendra Bankapur (ba-raghu) wrote : Lsusb-v.txt

apport information

Revision history for this message
Raghavendra Bankapur (ba-raghu) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Raghavendra Bankapur (ba-raghu) wrote : ProcCpuinfoMinimal.txt

apport information

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Raghavendra Bankapur (ba-raghu) wrote : ProcEnviron.txt

apport information

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Raghavendra Bankapur (ba-raghu) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote : Re: Wifi looses connection more often after the upgrade
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
You-Sheng Yang (vicamo)
tags: added: hwe-networking-wifi
summary: - Wifi looses connection more often after the upgrade
+ Ralink RT5390 [1814:539f] Subsystem [103c:1774] Wifi looses connection
+ more often after the upgrade
Revision history for this message
You-Sheng Yang (vicamo) wrote :

I see a few "wlo1: deauthenticating from xxxx by local choice (Reason: 3=DEAUTH_LEAVING)". Could you attach the whole journal log?

  $ journalctl -b > journal.log

And attach it here. We might have to enable verbose log for NetworkManager/wpasupplicant, but let's what do we have so far.

Revision history for this message
Raghavendra Bankapur (ba-raghu) wrote :

Attaching full journal.log after a machine restart

Revision history for this message
You-Sheng Yang (vicamo) wrote :

@ Bankapur, can find any deauthenticating/disconnecting signature from the log. Please attach one after the symptom reappears.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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