| 2020-05-03 22:06:42 |
etzhaim |
bug |
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|
added bug |
| 2020-05-18 19:33:31 |
etzhaim |
affects |
alsa-driver (Ubuntu) |
linux (Ubuntu) |
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| 2020-05-18 19:35:16 |
etzhaim |
tags |
amd64 apport-bug bionic |
amd64 apport-bug apport-collected bionic |
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| 2020-05-18 19:35:17 |
etzhaim |
description |
Updating the kernel from 4.15.0-91-generic to 4.15.0-99-generic caused all audio playback and recording to stop. Reverting to the old kernel corrects the problem.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-99.100-generic 4.15.18
Uname: Linux 4.15.0-99-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: etzhaim 1677 F...m pulseaudio
/dev/snd/controlC0: etzhaim 1677 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun May 3 23:59:43 2020
EcryptfsInUse: Yes
InstallationDate: Installed on 2018-02-08 (815 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: etzhaim 1677 F...m pulseaudio
/dev/snd/controlC0: gdm 1245 F.... pulseaudio
etzhaim 1677 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
UpgradeStatus: Upgraded to bionic on 2018-05-08 (726 days ago)
dmi.bios.date: 05/09/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.12.0
dmi.board.name: 09NT72
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.12.0:bd05/09/2019:svnDellInc.:pnInspiron5379:pvr:rvnDellInc.:rn09NT72:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5379
dmi.sys.vendor: Dell Inc. |
Updating the kernel from 4.15.0-91-generic to 4.15.0-99-generic caused all audio playback and recording to stop. Reverting to the old kernel corrects the problem.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.15.0-99.100-generic 4.15.18
Uname: Linux 4.15.0-99-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: etzhaim 1677 F...m pulseaudio
/dev/snd/controlC0: etzhaim 1677 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sun May 3 23:59:43 2020
EcryptfsInUse: Yes
InstallationDate: Installed on 2018-02-08 (815 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: etzhaim 1677 F...m pulseaudio
/dev/snd/controlC0: gdm 1245 F.... pulseaudio
etzhaim 1677 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
UpgradeStatus: Upgraded to bionic on 2018-05-08 (726 days ago)
dmi.bios.date: 05/09/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.12.0
dmi.board.name: 09NT72
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.12.0:bd05/09/2019:svnDellInc.:pnInspiron5379:pvr:rvnDellInc.:rn09NT72:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5379
dmi.sys.vendor: Dell Inc.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: etzhaim 1693 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=ecb7bced-50ae-4b4e-8a43-c89f47b1c956
InstallationDate: Installed on 2018-02-08 (829 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
MachineType: Dell Inc. Inspiron 5379
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-99-generic root=UUID=92811e05-3a8b-47c4-b5e8-4283e1e2ec81 ro quiet splash i915.enable_psr=1 i915.disable_power_well=0 acpi_rev_override=5 pci=noaer pcie_aspm=force nmi_watchdog=0 vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-99.100-generic 4.15.18
RelatedPackageVersions:
linux-restricted-modules-4.15.0-99-generic N/A
linux-backports-modules-4.15.0-99-generic N/A
linux-firmware 1.173.18
Tags: bionic
Uname: Linux 4.15.0-99-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-05-08 (741 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/09/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.12.0
dmi.board.name: 09NT72
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.12.0:bd05/09/2019:svnDellInc.:pnInspiron5379:pvr:rvnDellInc.:rn09NT72:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5379
dmi.sys.vendor: Dell Inc. |
|
| 2020-05-18 19:35:19 |
etzhaim |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1876629/+attachment/5373599/+files/AlsaInfo.txt |
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| 2020-05-18 19:35:20 |
etzhaim |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1876629/+attachment/5373600/+files/CRDA.txt |
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| 2020-05-18 19:35:24 |
etzhaim |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1876629/+attachment/5373601/+files/CurrentDmesg.txt |
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| 2020-05-18 19:35:26 |
etzhaim |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1876629/+attachment/5373602/+files/IwConfig.txt |
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| 2020-05-18 19:35:28 |
etzhaim |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1876629/+attachment/5373603/+files/Lspci.txt |
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| 2020-05-18 19:35:31 |
etzhaim |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1876629/+attachment/5373604/+files/Lsusb.txt |
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| 2020-05-18 19:35:32 |
etzhaim |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1876629/+attachment/5373605/+files/ProcCpuinfo.txt |
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| 2020-05-18 19:35:34 |
etzhaim |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1876629/+attachment/5373606/+files/ProcCpuinfoMinimal.txt |
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| 2020-05-18 19:35:35 |
etzhaim |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1876629/+attachment/5373607/+files/ProcEnviron.txt |
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| 2020-05-18 19:35:37 |
etzhaim |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1876629/+attachment/5373608/+files/ProcInterrupts.txt |
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| 2020-05-18 19:35:38 |
etzhaim |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1876629/+attachment/5373609/+files/ProcModules.txt |
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| 2020-05-18 19:35:41 |
etzhaim |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1876629/+attachment/5373610/+files/PulseList.txt |
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| 2020-05-18 19:35:43 |
etzhaim |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1876629/+attachment/5373611/+files/RfKill.txt |
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| 2020-05-18 19:35:44 |
etzhaim |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1876629/+attachment/5373612/+files/UdevDb.txt |
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| 2020-05-18 19:35:46 |
etzhaim |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1876629/+attachment/5373613/+files/WifiSyslog.txt |
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| 2020-05-18 20:00:39 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Confirmed |
|
| 2020-05-19 02:00:56 |
Hui Wang |
marked as duplicate |
|
1875916 |
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