keyboard, mouse & touchpad freeze

Bug #1876492 reported by Meir Levi
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

It happens after wakeup in overnight suspend & few minutes of surfing.
Firefox open
Page: twitter account

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-28-generic 5.4.0-28.32
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
Uname: Linux 5.4.0-28-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: user-meir 1408 F.... pulseaudio
 /dev/snd/controlC0: user-meir 1408 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: X-Cinnamon
Date: Sat May 2 10:13:15 2020
InstallationDate: Installed on 2020-05-01 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: Dell Inc. Inspiron 3180
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=eedc8f40-27b4-4fed-8609-5e17643f30c6 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-28-generic N/A
 linux-backports-modules-5.4.0-28-generic N/A
 linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 03/09/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.0
dmi.board.name: 0918N8
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 1.3.0
dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd03/09/2018:svnDellInc.:pnInspiron3180:pvr1.3.0:rvnDellInc.:rn0918N8:rvrA00:cvnDellInc.:ct10:cvr1.3.0:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3180
dmi.product.sku: 087E
dmi.product.version: 1.3.0
dmi.sys.vendor: Dell Inc.

Revision history for this message
Meir Levi (ubuntu-meir) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

This system only has 4GB memory. Did the issue happen under heavy memory pressure?

Revision history for this message
Meir Levi (ubuntu-meir) wrote : Re: [Bug 1876492] Re: keyboard, mouse & touchpad freeze

Most likely yes. At first I thought some add ons on my Firefox were the culprit but the problem still persists
Thanks

> On Jun 10, 2020, at 1:31 AM, Kai-Heng Feng <email address hidden> wrote:
>
> This system only has 4GB memory. Did the issue happen under heavy memory
> pressure?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1876492
>
> Title:
> keyboard, mouse & touchpad freeze
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> It happens after wakeup in overnight suspend & few minutes of surfing.
> Firefox open
> Page: twitter account
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: linux-image-5.4.0-28-generic 5.4.0-28.32
> ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
> Uname: Linux 5.4.0-28-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: user-meir 1408 F.... pulseaudio
> /dev/snd/controlC0: user-meir 1408 F.... pulseaudio
> CasperMD5CheckResult: skip
> CurrentDesktop: X-Cinnamon
> Date: Sat May 2 10:13:15 2020
> InstallationDate: Installed on 2020-05-01 (0 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
> MachineType: Dell Inc. Inspiron 3180
> ProcFB: 0 amdgpudrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=eedc8f40-27b4-4fed-8609-5e17643f30c6 ro quiet splash vt.handoff=7
> RelatedPackageVersions:
> linux-restricted-modules-5.4.0-28-generic N/A
> linux-backports-modules-5.4.0-28-generic N/A
> linux-firmware 1.187
> SourcePackage: linux
> UpgradeStatus: No upgrade log present (probably fresh install)
> WifiSyslog:
>
> dmi.bios.date: 03/09/2018
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.3.0
> dmi.board.name: 0918N8
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 10
> dmi.chassis.vendor: Dell Inc.
> dmi.chassis.version: 1.3.0
> dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd03/09/2018:svnDellInc.:pnInspiron3180:pvr1.3.0:rvnDellInc.:rn0918N8:rvrA00:cvnDellInc.:ct10:cvr1.3.0:
> dmi.product.family: Inspiron
> dmi.product.name: Inspiron 3180
> dmi.product.sku: 087E
> dmi.product.version: 1.3.0
> dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1876492/+subscriptions

Revision history for this message
Meir Levi (ubuntu-meir) wrote :

I may have to replace it with 8GB module
Levi

> On Jun 10, 2020, at 9:07 AM, Meir Levi <email address hidden> wrote:
>
> 
> Most likely yes. At first I thought some add ons on my Firefox were the culprit but the problem still persists
> Thanks
>
>>> On Jun 10, 2020, at 1:31 AM, Kai-Heng Feng <email address hidden> wrote:
>>>
>> This system only has 4GB memory. Did the issue happen under heavy memory
>> pressure?
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1876492
>>
>> Title:
>> keyboard, mouse & touchpad freeze
>>
>> Status in linux package in Ubuntu:
>> Confirmed
>>
>> Bug description:
>> It happens after wakeup in overnight suspend & few minutes of surfing.
>> Firefox open
>> Page: twitter account
>>
>> ProblemType: Bug
>> DistroRelease: Ubuntu 20.04
>> Package: linux-image-5.4.0-28-generic 5.4.0-28.32
>> ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
>> Uname: Linux 5.4.0-28-generic x86_64
>> ApportVersion: 2.20.11-0ubuntu27
>> Architecture: amd64
>> AudioDevicesInUse:
>> USER PID ACCESS COMMAND
>> /dev/snd/controlC1: user-meir 1408 F.... pulseaudio
>> /dev/snd/controlC0: user-meir 1408 F.... pulseaudio
>> CasperMD5CheckResult: skip
>> CurrentDesktop: X-Cinnamon
>> Date: Sat May 2 10:13:15 2020
>> InstallationDate: Installed on 2020-05-01 (0 days ago)
>> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
>> MachineType: Dell Inc. Inspiron 3180
>> ProcFB: 0 amdgpudrmfb
>> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=eedc8f40-27b4-4fed-8609-5e17643f30c6 ro quiet splash vt.handoff=7
>> RelatedPackageVersions:
>> linux-restricted-modules-5.4.0-28-generic N/A
>> linux-backports-modules-5.4.0-28-generic N/A
>> linux-firmware 1.187
>> SourcePackage: linux
>> UpgradeStatus: No upgrade log present (probably fresh install)
>> WifiSyslog:
>>
>> dmi.bios.date: 03/09/2018
>> dmi.bios.vendor: Dell Inc.
>> dmi.bios.version: 1.3.0
>> dmi.board.name: 0918N8
>> dmi.board.vendor: Dell Inc.
>> dmi.board.version: A00
>> dmi.chassis.type: 10
>> dmi.chassis.vendor: Dell Inc.
>> dmi.chassis.version: 1.3.0
>> dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd03/09/2018:svnDellInc.:pnInspiron3180:pvr1.3.0:rvnDellInc.:rn0918N8:rvrA00:cvnDellInc.:ct10:cvr1.3.0:
>> dmi.product.family: Inspiron
>> dmi.product.name: Inspiron 3180
>> dmi.product.sku: 087E
>> dmi.product.version: 1.3.0
>> dmi.sys.vendor: Dell Inc.
>>
>> To manage notifications about this bug go to:
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1876492/+subscriptions

Revision history for this message
Meir Levi (ubuntu-meir) wrote :

 I am planning to upgrade my laptop memory to 8GB & see if it will solve the problem.
thanks
Levi

    On Wednesday, June 10, 2020, 10:11:46 AM PDT, Meir Levi <email address hidden> wrote:

 I may have to replace it with 8GB moduleLevi

On Jun 10, 2020, at 9:07 AM, Meir Levi <email address hidden> wrote:


Most likely yes. At first I thought some add ons on my Firefox were the culprit but the problem still persists Thanks

On Jun 10, 2020, at 1:31 AM, Kai-Heng Feng <email address hidden> wrote:

This system only has 4GB memory. Did the issue happen under heavy memory
pressure?

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1876492

Title:
  keyboard, mouse & touchpad freeze

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  It happens after wakeup in overnight suspend & few minutes of surfing.
  Firefox open
  Page: twitter account

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-5.4.0-28-generic 5.4.0-28.32
  ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
  Uname: Linux 5.4.0-28-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  user-meir   1408 F.... pulseaudio
   /dev/snd/controlC0:  user-meir   1408 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: X-Cinnamon
  Date: Sat May  2 10:13:15 2020
  InstallationDate: Installed on 2020-05-01 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  MachineType: Dell Inc. Inspiron 3180
  ProcFB: 0 amdgpudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=eedc8f40-27b4-4fed-8609-5e17643f30c6 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-28-generic N/A
   linux-backports-modules-5.4.0-28-generic  N/A
   linux-firmware                            1.187
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:

  dmi.bios.date: 03/09/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.3.0
  dmi.board.name: 0918N8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 1.3.0
  dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd03/09/2018:svnDellInc.:pnInspiron3180:pvr1.3.0:rvnDellInc.:rn0918N8:rvrA00:cvnDellInc.:ct10:cvr1.3.0:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 3180
  dmi.product.sku: 087E
  dmi.product.version: 1.3.0
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1876492/+subscriptions

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