Wireless adapter not detected (WiFi) Acer One S1003

Bug #1876022 reported by Philémon Varret
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

This tablet was running Windows when I first bought it.

Known problem under windows : the wireless connection would fail after device wake up from suspend. It could still see and detect networks tho

I was interested into having a Linux tablet so I installed Ubuntu 2020.04 on it. Since my bios wouldn't accept 64 efi boot files, I had to use bootia32.efi. It failed many times on creating a boot partition until I connected it to the internet using a wired connection. Please note that while windows was still present on the disk, I could still use the WLAN under live linux. It's only when I had it completely erased Windows 10 that it stopped being detected by Ubuntu.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubuntu-release-upgrader-core 1:20.04.18
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
Uname: Linux 5.4.0-28-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 30 05:27:54 2020
InstallationDate: Installed on 2020-04-29 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: phil 942 F.... pulseaudio
 /dev/snd/controlC0: phil 942 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-29 (6 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
IwConfig:
 lo no wireless extensions.

 usb0 no wireless extensions.
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 009: ID 2717:ff88 Xiaomi Inc. Mi/Redmi series (RNDIS + ADB)
 Bus 001 Device 002: ID 06cb:73f5 Synaptics, Inc. ITE Device(8910)
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer One S1003
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-28-generic root=UUID=1175955f-9b01-4159-b54d-4fd481a9755c ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-28-generic N/A
 linux-backports-modules-5.4.0-28-generic N/A
 linux-firmware 1.187
RfKill:
 0: hci0: Bluetooth
  Soft blocked: yes
  Hard blocked: no
Tags: focal
Uname: Linux 5.4.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/20/2018
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: V1.19
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: One S1003
dmi.board.vendor: Acer
dmi.board.version: V1.19
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 32
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDECorp.:bvrV1.19:bd03/20/2018:svnAcer:pnOneS1003:pvrV1.19:rvnAcer:rnOneS1003:rvrV1.19:cvnAcer:ct32:cvrChassisVersion:
dmi.product.family: CHT-CR
dmi.product.name: One S1003
dmi.product.sku: S1003_1025112B_1.19
dmi.product.version: V1.19
dmi.sys.vendor: Acer

Revision history for this message
Philémon Varret (poulpette) wrote :
affects: ubuntu → ubuntu-release-upgrader (Ubuntu)
affects: ubuntu-release-upgrader (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1876022

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
You-Sheng Yang (vicamo)
tags: added: hwe-networking-wifi
Revision history for this message
Philémon Varret (poulpette) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Philémon Varret (poulpette) wrote : CRDA.txt

apport information

Revision history for this message
Philémon Varret (poulpette) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Philémon Varret (poulpette) wrote : Lspci.txt

apport information

Revision history for this message
Philémon Varret (poulpette) wrote : Lspci-vt.txt

apport information

Revision history for this message
Philémon Varret (poulpette) wrote : Lsusb-t.txt

apport information

Revision history for this message
Philémon Varret (poulpette) wrote : Lsusb-v.txt

apport information

Revision history for this message
Philémon Varret (poulpette) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Philémon Varret (poulpette) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Philémon Varret (poulpette) wrote : ProcEnviron.txt

apport information

Revision history for this message
Philémon Varret (poulpette) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Philémon Varret (poulpette) wrote : ProcModules.txt

apport information

Revision history for this message
Philémon Varret (poulpette) wrote : PulseList.txt

apport information

Revision history for this message
Philémon Varret (poulpette) wrote : UdevDb.txt

apport information

Revision history for this message
Philémon Varret (poulpette) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Philémon Varret (poulpette) wrote :

Hello. Any news about this ?

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