Activity log for bug #1875916

Date Who What changed Old value New value Message
2020-04-29 15:25:34 lukyluke bug added bug
2020-04-29 15:29:34 Colin Watson affects launchpad linux (Ubuntu)
2020-04-29 15:30:20 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2020-04-29 15:30:22 Ubuntu Kernel Bot tags bionic
2020-04-29 15:55:50 lukyluke tags bionic apport-collected bionic
2020-04-29 15:55:52 lukyluke description I am using kubuntu LTS 18.04. This morning I was promped to update the kernel to the 4.15.0-99-generic. After the upgrade I did not manage to get any sound. I checked everything, pavucontrol, alsamix, everything was in order, the streams showed as if they were playing, however I couldn't get any sound from the speakers headphones and I could not get any sound recorded either. I then rebooted with the previous version of the Kernel, and have my sound back without doing anything at all. I am using kubuntu LTS 18.04. This morning I was promped to update the kernel to the 4.15.0-99-generic. After the upgrade I did not manage to get any sound. I checked everything, pavucontrol, alsamix, everything was in order, the streams showed as if they were playing, however I couldn't get any sound from the speakers headphones and I could not get any sound recorded either. I then rebooted with the previous version of the Kernel, and have my sound back without doing anything at all. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: KDE DistroRelease: Ubuntu 18.04 HibernationDevice: RESUME=UUID=4a7a721a-7a2e-4644-a881-34adcb28e1ba InstallationDate: Installed on 2019-01-29 (455 days ago) InstallationMedia: Kubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) IwConfig: lo no wireless extensions. wlp108s0 no wireless extensions. MachineType: Dell Inc. Latitude 7390 2-in-1 Package: linux (not installed) ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-99-generic root=/dev/mapper/kubuntu--vg-root ro quiet splash vt.handoff=1 ProcVersionSignature: Ubuntu 4.15.0-99.100-generic 4.15.18 RelatedPackageVersions: linux-restricted-modules-4.15.0-99-generic N/A linux-backports-modules-4.15.0-99-generic N/A linux-firmware 1.173.17 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: bionic Uname: Linux 4.15.0-99-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/27/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.0 dmi.board.name: 0YNG30 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.5.0:bd08/27/2018:svnDellInc.:pnLatitude73902-in-1:pvr:rvnDellInc.:rn0YNG30:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Latitude dmi.product.name: Latitude 7390 2-in-1 dmi.sys.vendor: Dell Inc.
2020-04-29 15:55:53 lukyluke attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1875916/+attachment/5363590/+files/AlsaInfo.txt
2020-04-29 15:55:54 lukyluke attachment added CRDA.txt https://bugs.launchpad.net/bugs/1875916/+attachment/5363591/+files/CRDA.txt
2020-04-29 15:55:57 lukyluke attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1875916/+attachment/5363592/+files/CurrentDmesg.txt
2020-04-29 15:55:58 lukyluke attachment added Lspci.txt https://bugs.launchpad.net/bugs/1875916/+attachment/5363593/+files/Lspci.txt
2020-04-29 15:56:00 lukyluke attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1875916/+attachment/5363594/+files/Lsusb.txt
2020-04-29 15:56:02 lukyluke attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1875916/+attachment/5363595/+files/ProcCpuinfo.txt
2020-04-29 15:56:04 lukyluke attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1875916/+attachment/5363596/+files/ProcCpuinfoMinimal.txt
2020-04-29 15:56:07 lukyluke attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1875916/+attachment/5363597/+files/ProcEnviron.txt
2020-04-29 15:56:09 lukyluke attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1875916/+attachment/5363598/+files/ProcInterrupts.txt
2020-04-29 15:56:10 lukyluke attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1875916/+attachment/5363599/+files/ProcModules.txt
2020-04-29 15:56:12 lukyluke attachment added PulseList.txt https://bugs.launchpad.net/bugs/1875916/+attachment/5363600/+files/PulseList.txt
2020-04-29 15:56:15 lukyluke attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1875916/+attachment/5363601/+files/UdevDb.txt
2020-04-29 15:56:19 lukyluke attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1875916/+attachment/5363602/+files/WifiSyslog.txt
2020-04-29 15:57:51 lukyluke linux (Ubuntu): status Incomplete Confirmed
2020-04-29 15:59:15 lukyluke summary upgrading to 4.15.0-99-generic breaks the sound upgrading to 4.15.0-99-generic breaks the sound and the trackpad
2020-04-29 22:09:19 Thoo bug added subscriber Thoo
2020-05-01 11:38:02 lukyluke attachment added dmesg.log https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875916/+attachment/5364405/+files/dmesg.log
2020-05-03 04:15:04 Julien Gascon-Samson attachment added alsa-info.txt files for kernels 4.15.0-99-generic-revert225, 4.15.0-99-generic and 4.15.0-91-generic https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875916/+attachment/5365557/+files/alsa-info.zip
2020-05-08 10:13:59 Robin bug added subscriber Robin
2020-05-25 15:31:54 Ubuntu Kernel Bot tags apport-collected bionic apport-collected bionic verification-needed-focal
2020-05-25 19:39:55 etzhaim tags apport-collected bionic verification-needed-focal apport-collected bionic verification-failed-focal
2020-05-26 05:35:35 Kai-Heng Feng tags apport-collected bionic verification-failed-focal apport-collected bionic verification-needed-focal
2020-05-26 11:36:13 gullyfoyle bug added subscriber gullyfoyle
2020-05-29 21:04:53 lyust bug added subscriber lyust
2020-06-10 06:24:30 Timo Aaltonen tags apport-collected bionic verification-needed-focal apport-collected bionic verification-done-focal
2020-06-10 17:43:49 Ubuntu Kernel Bot tags apport-collected bionic verification-done-focal apport-collected bionic verification-done-focal verification-needed-eoan
2020-06-10 17:45:20 Ubuntu Kernel Bot tags apport-collected bionic verification-done-focal verification-needed-eoan apport-collected bionic verification-done-focal verification-needed-bionic verification-needed-eoan
2020-06-10 19:29:26 etzhaim tags apport-collected bionic verification-done-focal verification-needed-bionic verification-needed-eoan apport-collected bionic verification-done-bionic verification-done-focal verification-needed-eoan
2020-06-11 09:52:18 Ubuntu Kernel Bot tags apport-collected bionic verification-done-bionic verification-done-focal verification-needed-eoan apport-collected bionic verification-done-bionic verification-done-focal verification-needed-eoan verification-needed-xenial
2020-07-01 10:25:25 Launchpad Janitor linux (Ubuntu): status Confirmed Fix Released
2020-07-01 10:25:25 Launchpad Janitor cve linked 2020-0543
2020-07-01 10:25:25 Launchpad Janitor cve linked 2020-13143