Ubuntu
linux package

Display freeze quite often

Bug #1875862 reported by Mika Joenperä on 2020-04-29

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

From syslog:
Apr 29 13:41:44 tower kernel: [20711.955797] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0

This seems to happen 1-10 times per day. Not sure is this something related to PyCharm usage, but 80% of cases I have PyCharm in use when display freezes. Freeze is 7-8seconds and then again display is updates.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18
Uname: Linux 5.3.0-46-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.14
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 29 13:50:04 2020
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation Device [8086:3e98] (rev 02) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:0871]
InstallationDate: Installed on 2020-01-02 (118 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
MachineType: Dell Inc. Precision 3630 Tower
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic root=UUID=59681403-f9c5-46a9-8ddc-7708e2d422dc ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/25/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.4.2
dmi.board.name: 0Y2K8N
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr2.4.2:bd11/25/2019:svnDellInc.:pnPrecision3630Tower:pvr:rvnDellInc.:rn0Y2K8N:rvrA01:cvnDellInc.:ct3:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 3630 Tower
dmi.product.sku: 0871
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1~18.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Tags:

Revision history for this message

Mika Joenperä (mika-joenpera) wrote on 2020-04-29:

CurrentDmesg.txt Edit (88.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (12.0 KiB, text/plain; charset="utf-8")
DkmsStatus.txt Edit (667 bytes, text/plain; charset="utf-8")
DpkgLog.txt Edit (196.9 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (11.1 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (531 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (10.3 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (290 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (5.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (6.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (225.6 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (53.5 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (52.0 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (11.4 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (24.4 KiB, text/plain; charset="utf-8")

Revision history for this message

Mika Joenperä (mika-joenpera) wrote on 2020-04-29:

/sys/class/drm/card0/error content Edit (16.4 KiB, text/plain)

sudo cat /sys/class/drm/card0/error > card0_error.txt

Revision history for this message

Mika Joenperä (mika-joenpera) wrote on 2020-04-29:

Possible duplicate bug to:

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872001

Revision history for this message

Mika Joenperä (mika-joenpera) wrote on 2020-04-29:

Reproduced also with 5.3.0-51-generic.

>uname -a
Linux tower 5.3.0-51-generic #44~18.04.2-Ubuntu SMP Thu Apr 23 14:27:18 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

>dmesg | tail
[ 19.805979] audit: type=1400 audit(1588163641.170:73): apparmor="STATUS" operation="profile_load" profile="unconfined" name="docker-default" pid=2825 comm="apparmor_parser"
[ 19.982954] bridge: filtering via arp/ip/ip6tables is no longer available by default. Update your scripts to load br_netfilter if you need this.
[ 19.986237] Bridge firewalling registered
[ 19.995530] bpfilter: Loaded bpfilter_umh pid 2844
[ 20.124495] Initializing XFRM netlink socket
[ 60.485586] logitech-hidpp-device 0003:046D:406D.0006: multiplier = 8
[ 62.225613] logitech-hidpp-device 0003:046D:406D.0006: multiplier = 8
[ 91.999937] logitech-hidpp-device 0003:046D:406D.0006: multiplier = 8
[ 720.010004] i915 0000:00:02.0: GPU HANG: ecode 9:0:0x00000000, hang on rcs0
[ 720.011011] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0

Sebastien Bacher (seb128) on 2020-04-29

affects:

xorg (Ubuntu) → linux (Ubuntu)

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2020-04-29: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Revision history for this message

Francis Ginther (fginther) wrote on 2020-04-30:

This is a likely duplicate of LP:#1872001. You can try installing the test kernel mentioned in

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872001/comments/72

or wait for the fix to appear in the next SRU release of 5.3 (5.3.0-51-generic does not have the fix yet).

Revision history for this message

Mika Joenperä (mika-joenpera) wrote on 2020-05-01: Re: [Bug 1875862] Re: Display freeze quite often

Download full text (3.5 KiB)

Thanks,

This problem occurs with my workstation --> I will try this on monday and
I will share feedback.

Br,
Mika

pe 1. toukok. 2020 klo 0.00 Francis Ginther <email address hidden>
kirjoitti:

> This is a likely duplicate of LP:#1872001. You can try installing the
> test kernel mentioned in
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872001/comments/72
>
> or wait for the fix to appear in the next SRU release of 5.3
> (5.3.0-51-generic does not have the fix yet).
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1875862
>
> Title:
> Display freeze quite often
>
> Status in linux package in Ubuntu:
> Confirmed
>
> Bug description:
> From syslog:
> Apr 29 13:41:44 tower kernel: [20711.955797] i915 0000:00:02.0:
> Resetting rcs0 for hang on rcs0
>
> This seems to happen 1-10 times per day. Not sure is this something
> related to PyCharm usage, but 80% of cases I have PyCharm in use when
> display freezes. Freeze is 7-8seconds and then again display is
> updates.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 18.04
> Package: xorg 1:7.7+19ubuntu7.1
> ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18
> Uname: Linux 5.3.0-46-generic x86_64
> ApportVersion: 2.20.9-0ubuntu7.14
> Architecture: amd64
> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
> CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> CurrentDesktop: ubuntu:GNOME
> Date: Wed Apr 29 13:50:04 2020
> DistUpgraded: Fresh install
> DistroCodename: bionic
> DistroVariant: ubuntu
> ExtraDebuggingInterest: Yes, if not too technical
> GraphicsCard:
> Intel Corporation Device [8086:3e98] (rev 02) (prog-if 00 [VGA
> controller])
> Subsystem: Dell Device [1028:0871]
> InstallationDate: Installed on 2020-01-02 (118 days ago)
> InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
> MachineType: Dell Inc. Precision 3630 Tower
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic
> root=UUID=59681403-f9c5-46a9-8ddc-7708e2d422dc ro quiet splash vt.handoff=1
> SourcePackage: xorg
> Symptom: display
> Title: Xorg freeze
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 11/25/2019
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 2.4.2
> dmi.board.name: 0Y2K8N
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A01
> dmi.chassis.type: 3
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvr2.4.2:bd11/25/2019:svnDellInc.:pnPrecision3630Tower:pvr:rvnDellInc.:rn0Y2K8N:rvrA01:cvnDellInc.:ct3:cvr:
> dmi.product.family: Precision
> dmi.product.name: Precision 3630 Tower
> dmi.product.sku: 0871
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz N/A
> version.libdrm2: libdrm2 2.4.99-1ubuntu1~18.04.2
> version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3
> version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3
> version.xserver-xorg-core: xserver-xorg-core N/A
> version.xserver-xorg-input-evdev: xse...

Thanks,

This problem occurs with my workstation --> I will try this on monday and
I will share feedback.

Br,
Mika

pe 1. toukok. 2020 klo 0.00 Francis Ginther <francis.ginther@canonical.com>
kirjoitti:

> This is a likely duplicate of LP:#1872001. You can try installing the
> test kernel mentioned in
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1872001/comments/72
>
> or wait for the fix to appear in the next SRU release of 5.3
> (5.3.0-51-generic does not have the fix yet).
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1875862
>
> Title:
>   Display freeze quite often
>
> Status in linux package in Ubuntu:
>   Confirmed
>
> Bug description:
>   From syslog:
>   Apr 29 13:41:44 tower kernel: [20711.955797] i915 0000:00:02.0:
> Resetting rcs0 for hang on rcs0
>
>   This seems to happen 1-10 times per day.  Not sure is this something
>   related to PyCharm usage, but 80% of cases I have PyCharm in use when
>   display freezes.  Freeze is 7-8seconds and then again display is
>   updates.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7.1
>   ProcVersionSignature: Ubuntu 5.3.0-46.38~18.04.1-generic 5.3.18
>   Uname: Linux 5.3.0-46-generic x86_64
>   ApportVersion: 2.20.9-0ubuntu7.14
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Wed Apr 29 13:50:04 2020
>   DistUpgraded: Fresh install
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes, if not too technical
>   GraphicsCard:
>    Intel Corporation Device [8086:3e98] (rev 02) (prog-if 00 [VGA
> controller])
>      Subsystem: Dell Device [1028:0871]
>   InstallationDate: Installed on 2020-01-02 (118 days ago)
>   InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
> (20190805)
>   MachineType: Dell Inc. Precision 3630 Tower
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic
> root=UUID=59681403-f9c5-46a9-8ddc-7708e2d422dc ro quiet splash vt.handoff=1
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 11/25/2019
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 2.4.2
>   dmi.board.name: 0Y2K8N
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A01
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias:
> dmi:bvnDellInc.:bvr2.4.2:bd11/25/2019:svnDellInc.:pnPrecision3630Tower:pvr:rvnDellInc.:rn0Y2K8N:rvrA01:cvnDellInc.:ct3:cvr:
>   dmi.product.family: Precision
>   dmi.product.name: Precision 3630 Tower
>   dmi.product.sku: 0871
>   dmi.sys.vendor: Dell Inc.
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.99-1ubuntu1~18.04.2
>   version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~18.04.3
>   version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~18.04.3
>   version.xserver-xorg-core: xserver-xorg-core N/A
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875862/+subscriptions
>

Revision history for this message

Mika Joenperä (mika-joenpera) wrote on 2020-05-04: