Intel(R) Wi-Fi 6 AX200 [8086:2723] subsystem [8086:0080] occasional drop-outs on 20.04

Bug #1875096 reported by ibrokeit
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

My wifi occasionally drops entirely. Likely isn't a AP issue because I cannot connect to a different AP that my other devices are using normally. Work around is to enable and disable wifi.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-26-generic 5.4.0-26.30
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: GNOME
Date: Sat Apr 25 17:13:19 2020
InstallationDate: Installed on 2019-09-16 (222 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Alpha amd64 (20190909)
MachineType: LENOVO 20QTCTO1WW
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-26-generic root=/dev/mapper/vg-root ro quiet splash resume=/dev/mapper/vg-swap vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-26-generic N/A
 linux-backports-modules-5.4.0-26-generic N/A
 linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/24/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: N2OET43W (1.30 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20QTCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN2OET43W(1.30):bd03/24/2020:svnLENOVO:pn20QTCTO1WW:pvrThinkPadP1Gen2:rvnLENOVO:rn20QTCTO1WW:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad P1 Gen 2
dmi.product.name: 20QTCTO1WW
dmi.product.sku: LENOVO_MT_20QT_BU_Think_FM_ThinkPad P1 Gen 2
dmi.product.version: ThinkPad P1 Gen 2
dmi.sys.vendor: LENOVO

Revision history for this message
ibrokeit (ibrokeit) wrote :
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
AaronMa (mapengyu) wrote : Re: Wifi has occasional drop-outs on 20.04

Could you try the latest intel wifi firmwire[1] ? Copy to /lib/firmware/ and reboot.

And try lastest kernel[2].

[1] https://git.kernel.org/pub/scm/linux/kernel/git/iwlwifi/linux-firmware.git/tree/iwlwifi-cc-a0-50.ucode
[2] https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.7-rc2/

You-Sheng Yang (vicamo)
tags: added: hwe-networking-wifi
summary: - Wifi has occasional drop-outs on 20.04
+ Intel(R) Wi-Fi 6 AX200 [8086:2723] subsystem [8086:0080] occasional
+ drop-outs on 20.04
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