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  1. Bug #1875079
  2. Activity log

Activity log for bug #1875079

Date Who What changed Old value New value Message
2020-04-25 19:12:35 Abhishek bug added bug
2020-04-25 20:31:15 Ubuntu Foundations Team Bug Bot tags bot-comment
2020-04-26 06:32:03 Juhani Numminen affects ubuntu linux (Ubuntu)
2020-04-26 07:00:08 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2020-04-26 07:00:09 Ubuntu Kernel Bot tags bot-comment bot-comment eoan
2020-04-26 07:10:50 You-Sheng Yang tags bot-comment eoan bot-comment eoan hwe-touchpad
2020-04-26 11:33:05 Abhishek linux (Ubuntu): status Incomplete Confirmed
2020-04-26 15:14:47 You-Sheng Yang linux (Ubuntu): status Confirmed Incomplete
2020-04-26 15:30:13 Abhishek attachment added acpidump.bin https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1875079/+attachment/5360854/+files/acpidump.bin
2020-04-26 15:32:41 Abhishek tags bot-comment eoan hwe-touchpad apport-collected bionic bot-comment eoan hwe-touchpad
2020-04-26 15:32:42 Abhishek description Following are my system details: Linux workstation 5.3.0-46-generic #38~18.04.1-Ubuntu SMP Tue Mar 31 04:17:56 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux cat /proc/bus/input/devices O/P: I: Bus=0019 Vendor=0000 Product=0005 Version=0000 N: Name="Lid Switch" P: Phys=PNP0C0D/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0 U: Uniq= H: Handlers=event0 B: PROP=0 B: EV=21 B: SW=1 I: Bus=0019 Vendor=0000 Product=0001 Version=0000 N: Name="Power Button" P: Phys=PNP0C0C/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1 U: Uniq= H: Handlers=kbd event1 B: PROP=0 B: EV=3 B: KEY=10000000000000 0 I: Bus=0019 Vendor=0000 Product=0001 Version=0000 N: Name="Power Button" P: Phys=LNXPWRBN/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2 U: Uniq= H: Handlers=kbd event2 B: PROP=0 B: EV=3 B: KEY=10000000000000 0 I: Bus=0011 Vendor=0001 Product=0001 Version=ab83 N: Name="AT Translated Set 2 keyboard" P: Phys=isa0060/serio0/input0 S: Sysfs=/devices/platform/i8042/serio0/input/input3 U: Uniq= H: Handlers=sysrq kbd event3 leds B: PROP=0 B: EV=120013 B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe B: MSC=10 B: LED=7 I: Bus=0003 Vendor=248a Product=8366 Version=0111 N: Name="Telink 2.4G Mouse" P: Phys=usb-0000:00:14.0-3/input0 S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/0003:248A:8366.0001/input/input4 U: Uniq= H: Handlers=mouse0 event4 B: PROP=0 B: EV=17 B: KEY=1f0000 0 0 0 0 B: REL=903 B: MSC=10 I: Bus=0003 Vendor=248a Product=8366 Version=0111 N: Name="Telink 2.4G Mouse Consumer Control" P: Phys=usb-0000:00:14.0-3/input0 S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/0003:248A:8366.0001/input/input5 U: Uniq= H: Handlers=kbd event5 B: PROP=0 B: EV=1f B: KEY=300ff 0 0 483ffff17aff32d bfd4444600000000 1 130ff38b17c000 677bfad9415fed 9ed68000004400 10000002 B: REL=1040 B: ABS=100000000 B: MSC=10 I: Bus=0003 Vendor=248a Product=8366 Version=0111 N: Name="Telink 2.4G Mouse System Control" P: Phys=usb-0000:00:14.0-3/input0 S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/0003:248A:8366.0001/input/input6 U: Uniq= H: Handlers=kbd event6 B: PROP=0 B: EV=13 B: KEY=c000 10000000000000 0 B: MSC=10 I: Bus=0019 Vendor=0000 Product=0000 Version=0000 N: Name="Ideapad extra buttons" P: Phys=ideapad/input0 S: Sysfs=/devices/pci0000:00/0000:00:1f.0/PNP0C09:00/VPC2004:00/input/input7 U: Uniq= H: Handlers=rfkill kbd event7 B: PROP=0 B: EV=13 B: KEY=81000800100c03 4400000000300000 0 2 B: MSC=10 I: Bus=0019 Vendor=0000 Product=0006 Version=0000 N: Name="Video Bus" P: Phys=LNXVIDEO/video/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input8 U: Uniq= H: Handlers=kbd event8 B: PROP=0 B: EV=3 B: KEY=3e000b00000000 0 0 0 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH Mic" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9 U: Uniq= H: Handlers=event9 B: PROP=0 B: EV=21 B: SW=10 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH Headphone" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10 U: Uniq= H: Handlers=event10 B: PROP=0 B: EV=21 B: SW=4 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=3" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input11 U: Uniq= H: Handlers=event11 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=7" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input12 U: Uniq= H: Handlers=event12 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=8" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input13 U: Uniq= H: Handlers=event13 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=9" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input14 U: Uniq= H: Handlers=event14 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=10" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input15 U: Uniq= H: Handlers=event15 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0003 Vendor=13d3 Product=56a6 Version=1711 N: Name="Integrated Camera: Integrated C" P: Phys=usb-0000:00:14.0-6/button S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.0/input/input16 U: Uniq= H: Handlers=kbd event16 B: PROP=0 B: EV=3 B: KEY=100000 0 0 0 ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- The touchpad is not even detected in the above output. Since my machine is dual boot, the touchpad is perfectly working in Windows 10. The Touchpad manufacturer is ELAN. In Ubuntu its not working at all. Following are my system details: Linux workstation 5.3.0-46-generic #38~18.04.1-Ubuntu SMP Tue Mar 31 04:17:56 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux cat /proc/bus/input/devices O/P: I: Bus=0019 Vendor=0000 Product=0005 Version=0000 N: Name="Lid Switch" P: Phys=PNP0C0D/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0 U: Uniq= H: Handlers=event0 B: PROP=0 B: EV=21 B: SW=1 I: Bus=0019 Vendor=0000 Product=0001 Version=0000 N: Name="Power Button" P: Phys=PNP0C0C/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input1 U: Uniq= H: Handlers=kbd event1 B: PROP=0 B: EV=3 B: KEY=10000000000000 0 I: Bus=0019 Vendor=0000 Product=0001 Version=0000 N: Name="Power Button" P: Phys=LNXPWRBN/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2 U: Uniq= H: Handlers=kbd event2 B: PROP=0 B: EV=3 B: KEY=10000000000000 0 I: Bus=0011 Vendor=0001 Product=0001 Version=ab83 N: Name="AT Translated Set 2 keyboard" P: Phys=isa0060/serio0/input0 S: Sysfs=/devices/platform/i8042/serio0/input/input3 U: Uniq= H: Handlers=sysrq kbd event3 leds B: PROP=0 B: EV=120013 B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe B: MSC=10 B: LED=7 I: Bus=0003 Vendor=248a Product=8366 Version=0111 N: Name="Telink 2.4G Mouse" P: Phys=usb-0000:00:14.0-3/input0 S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/0003:248A:8366.0001/input/input4 U: Uniq= H: Handlers=mouse0 event4 B: PROP=0 B: EV=17 B: KEY=1f0000 0 0 0 0 B: REL=903 B: MSC=10 I: Bus=0003 Vendor=248a Product=8366 Version=0111 N: Name="Telink 2.4G Mouse Consumer Control" P: Phys=usb-0000:00:14.0-3/input0 S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/0003:248A:8366.0001/input/input5 U: Uniq= H: Handlers=kbd event5 B: PROP=0 B: EV=1f B: KEY=300ff 0 0 483ffff17aff32d bfd4444600000000 1 130ff38b17c000 677bfad9415fed 9ed68000004400 10000002 B: REL=1040 B: ABS=100000000 B: MSC=10 I: Bus=0003 Vendor=248a Product=8366 Version=0111 N: Name="Telink 2.4G Mouse System Control" P: Phys=usb-0000:00:14.0-3/input0 S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-3/1-3:1.0/0003:248A:8366.0001/input/input6 U: Uniq= H: Handlers=kbd event6 B: PROP=0 B: EV=13 B: KEY=c000 10000000000000 0 B: MSC=10 I: Bus=0019 Vendor=0000 Product=0000 Version=0000 N: Name="Ideapad extra buttons" P: Phys=ideapad/input0 S: Sysfs=/devices/pci0000:00/0000:00:1f.0/PNP0C09:00/VPC2004:00/input/input7 U: Uniq= H: Handlers=rfkill kbd event7 B: PROP=0 B: EV=13 B: KEY=81000800100c03 4400000000300000 0 2 B: MSC=10 I: Bus=0019 Vendor=0000 Product=0006 Version=0000 N: Name="Video Bus" P: Phys=LNXVIDEO/video/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input8 U: Uniq= H: Handlers=kbd event8 B: PROP=0 B: EV=3 B: KEY=3e000b00000000 0 0 0 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH Mic" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9 U: Uniq= H: Handlers=event9 B: PROP=0 B: EV=21 B: SW=10 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH Headphone" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10 U: Uniq= H: Handlers=event10 B: PROP=0 B: EV=21 B: SW=4 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=3" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input11 U: Uniq= H: Handlers=event11 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=7" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input12 U: Uniq= H: Handlers=event12 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=8" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input13 U: Uniq= H: Handlers=event13 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=9" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input14 U: Uniq= H: Handlers=event14 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=10" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input15 U: Uniq= H: Handlers=event15 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0003 Vendor=13d3 Product=56a6 Version=1711 N: Name="Integrated Camera: Integrated C" P: Phys=usb-0000:00:14.0-6/button S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.0/input/input16 U: Uniq= H: Handlers=kbd event16 B: PROP=0 B: EV=3 B: KEY=100000 0 0 0 ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- The touchpad is not even detected in the above output. Since my machine is dual boot, the touchpad is perfectly working in Windows 10. The Touchpad manufacturer is ELAN. In Ubuntu its not working at all. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-04-25 (1 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) Package: linux (not installed) Tags: bionic Uname: Linux 5.4.0-050400-lowlatency x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True
2020-04-26 15:32:43 Abhishek attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1875079/+attachment/5360856/+files/ProcCpuinfoMinimal.txt
2020-04-26 15:32:44 Abhishek attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1875079/+attachment/5360857/+files/ProcEnviron.txt
2020-04-26 15:34:26 Abhishek linux (Ubuntu): status Incomplete Confirmed