Yesterday my working USB mouse stopped working

Bug #1874463 reported by Joe Notter
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Trackpad still works except scrolling also stopped working. External USB mouse, verified as working on other device also ceased working and does not restore even if computer is restarted or mouse is plugged into another port.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-46.38-generic 5.3.18
Uname: Linux 5.3.0-46-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.8
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 23 07:59:47 2020
DistUpgraded: Fresh install
DistroCodename: eoan
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
   Subsystem: Sony Corporation Mobile 4 Series Chipset Integrated Graphics Controller [104d:906b]
   Subsystem: Sony Corporation Mobile 4 Series Chipset Integrated Graphics Controller [104d:906b]
InstallationDate: Installed on 2019-11-23 (152 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: Sony Corporation VGN-NW226F
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-46-generic root=UUID=76d72bad-7c51-4566-ae75-2f88ede14db8 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/20/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R1120Y4
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR1120Y4:bd08/20/2009:svnSonyCorporation:pnVGN-NW226F:pvrC602SE1B:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.family: VAIO
dmi.product.name: VGN-NW226F
dmi.product.sku: N/A
dmi.product.version: C602SE1B
dmi.sys.vendor: Sony Corporation
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~19.10.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.2.8-0ubuntu0~19.10.3
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Joe Notter (jnotter) wrote :
affects: ubuntu → xorg (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

The kernel appears to not be reporting any USB devices plugged in. So it's probably a hardware fault on the motherboard, or a kernel bug.

affects: xorg (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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