sporadic black screen freeze on lenovo e595 Ryzen 3700U

[Thorsten Bonhagen]

Hi,

i have sporadic black screen freeze on my lenovo e595 3700U during reboot.
The only workaround till now is add "nomodeset" to GRUB_CMDLINE_LINUX_DEFAULT
Problem occure also on
linux-image-unsigned-5.6.5-050605-generic_5.6.5-050605.202004171629_amd64
and
linux-image-unsigned-5.4.28-050428-generic_5.4.28-050428.202003250833_amd64

19.10 was working with 5.0 kernel

regards

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-24-generic 5.4.0-24.28
ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30
Uname: Linux 5.4.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gizzmo 1345 F.... pulseaudio
 /dev/snd/controlC1: gizzmo 1345 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: KDE
Date: Sat Apr 18 21:28:37 2020
InstallationDate: Installed on 2020-04-18 (0 days ago)
InstallationMedia: Kubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200401)
Lsusb:
 Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 003 Device 002: ID 0bda:b023 Realtek Semiconductor Corp. Bluetooth Radio
 Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 20NFCTO1WW
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-24-generic root=/dev/mapper/vgkubuntu-root ro nomodeset ip=dhcp
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-24-generic N/A
 linux-backports-modules-5.4.0-24-generic N/A
 linux-firmware 1.187
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/30/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: R11ET36W (1.16 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20NFCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrR11ET36W(1.16):bd03/30/2020:svnLENOVO:pn20NFCTO1WW:pvrThinkPadE595:rvnLENOVO:rn20NFCTO1WW:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad E595
dmi.product.name: 20NFCTO1WW
dmi.product.sku: LENOVO_MT_20NF_BU_Think_FM_ThinkPad E595
dmi.product.version: ThinkPad E595
dmi.sys.vendor: LENOVO

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[pauldoo (paul-richards)]

I see the same problem on my Lenovo E595 (AMD Ryzen 5 3500U). I am running 20.04 with "5.4.0-29-generic" kernel.

I have not yet tried the "nomodeset" workaround that has been suggested so cannot confirm that yet.

[pauldoo (paul-richards)]

While I suspect I'm seeing the same problem, I've submitted my own bug report too incase it provides useful information or is somehow different: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1877889

[Thorsten Bonhagen (viperomega)]

Also workaround kernel on 20.4: 5.3.18-050318-generic #201912181133

[Thorsten Bonhagen (viperomega)]

Also freeze occurs with "nomodeset" -> So it is NOT valid workaround.

More freezes if i am on battery only.

[Kai-Heng Feng (kaihengfeng)]

Please test latest drm-tip kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/drm-tip/current/

[Thorsten Bonhagen (viperomega)]

first boot with 5.7.0-994.202005112208 ok (not use "nomodeset")
[ 1.808856] [drm] amdgpu kernel modesetting enabled.
[ 1.813781] [drm] initializing kernel modesetting (RAVEN 0x1002:0x15D8 0x17AA:0x5124 0xC1).

[Thorsten Bonhagen (viperomega)]

after a few hours(aprox. 3h) with 5.7.0-994.20200511220 i got a freeze.

[Kai-Heng Feng (kaihengfeng)]

Please file an upstream bug at
https://gitlab.freedesktop.org/drm/amd/issues

[Thorsten Bonhagen (viperomega)]

after more hours of testing i do not get any more freeze with 5.7.0-994.20200511220

[Launchpad Janitor (janitor)]

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