regression: RTL810xE realtek.ko not loaded

Bug #1873526 reported by Carl Karsten
This bug report is a duplicate of:  Bug #1871182: [RTL810xE] No ethernet connection. Edit Remove
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

juser@bb7b:~$ lsb_release -rd
Description: Ubuntu 20.04 LTS
Release: 20.04

juser@bb7b:~$ apt-cache policy linux-generic
linux-generic:
  Installed: 5.4.0.24.30
  Candidate: 5.4.0.24.30
  Version table:
 *** 5.4.0.24.30 500
        500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages
        100 /var/lib/dpkg/status

wired network broke.
worked in 5.4.0-21-generic
update/upgrade/reboot

lshw
           *-network UNCLAIMED
                description: Ethernet controller
                product: RTL810xE PCI Express Fast Ethernet controller
                vendor: Realtek Semiconductor Co., Ltd.
                physical id: 0
                bus info: pci@0000:01:00.0
                version: 07
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress msix vpd cap_list
                configuration: latency=0
                resources: ioport:4000(size=256) memory:b1200000-b1200fff memory:b1000000-b1003fff

[ 0.926793] r8169 0000:01:00.0: can't disable ASPM; OS doesn't have ASPM control
[ 0.930505] scsi host0: ahci
[ 0.933726] libphy: r8169: probed
[ 0.933729] r8169 0000:01:00.0: realtek.ko not loaded, maybe it needs to be added to initramfs?

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-24-generic 5.4.0-24.28
ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30
Uname: Linux 5.4.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: juser 892 F.... pulseaudio
CasperMD5CheckResult: skip
Date: Fri Apr 17 15:42:00 2020
InstallationDate: Installed on 2020-04-04 (13 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 04f2:b52d Chicony Electronics Co., Ltd HP Webcam
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
 /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M
 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M
     |__ Port 5: Dev 2, If 0, Class=Video, Driver=uvcvideo, 480M
     |__ Port 5: Dev 2, If 1, Class=Video, Driver=uvcvideo, 480M
MachineType: HP HP Notebook
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-24-generic root=UUID=3a88dbf4-b15b-4973-b898-5b78fe0613d7 ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-24-generic N/A
 linux-backports-modules-5.4.0-24-generic N/A
 linux-firmware 1.187
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/14/2016
dmi.bios.vendor: Insyde
dmi.bios.version: F.04
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 81EB
dmi.board.vendor: HP
dmi.board.version: 61.25
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.04:bd04/14/2016:svnHP:pnHPNotebook:pvrType1ProductConfigId:rvnHP:rn81EB:rvr61.25:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP
dmi.product.name: HP Notebook
dmi.product.sku: X0S24UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
Carl Karsten (carlfk) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Carl Karsten (carlfk) wrote :

juser@bb7b:~$ lsinitramfs /boot/initrd.img-5.4.0-24-generic | grep realtek
usr/lib/modules/5.4.0-24-generic/kernel/drivers/net/dsa/realtek-smi.ko
usr/lib/modules/5.4.0-24-generic/kernel/drivers/net/ethernet/realtek
usr/lib/modules/5.4.0-24-generic/kernel/drivers/net/ethernet/realtek/8139cp.ko
usr/lib/modules/5.4.0-24-generic/kernel/drivers/net/ethernet/realtek/8139too.ko
usr/lib/modules/5.4.0-24-generic/kernel/drivers/net/ethernet/realtek/atp.ko
usr/lib/modules/5.4.0-24-generic/kernel/drivers/net/ethernet/realtek/r8169.ko
usr/lib/modules/5.4.0-24-generic/kernel/drivers/net/phy/realtek.ko
usr/lib/modules/5.4.0-24-generic/kernel/drivers/usb/storage/ums-realtek.ko

Revision history for this message
Carl Karsten (carlfk) wrote :

5.4.0-21 - works

juser@bb7b:~$ uname -a
Linux bb7b 5.4.0-21-generic #25-Ubuntu SMP Sat Mar 28 13:10:28 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

juser@bb7b:~$ dmesg | grep r8169
[ 0.925034] r8169 0000:01:00.0: can't disable ASPM; OS doesn't have ASPM control
[ 0.927657] libphy: r8169: probed
[ 0.927838] r8169 0000:01:00.0 eth0: RTL8106e, a0:8c:fd:7e:9a:37, XID 449, IRQ 126
[ 0.944977] r8169 0000:01:00.0 enp1s0: renamed from eth0
[ 33.725813] Generic PHY r8169-100:00: attached PHY driver [Generic PHY] (mii_bus:phy_addr=r8169-100:00, irq=IGNORE)
[ 33.984207] r8169 0000:01:00.0 enp1s0: Link is Down
[ 35.504485] r8169 0000:01:00.0 enp1s0: Link is Up - 100Mbps/Full - flow control rx/tx

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