After updates from kernel 5.4.0-21 to 5.4.0-24 ethernet RTL810xE stopped working
network-manager not changed Installed: 1.22.10-1ubuntu1
corrado@corrado-HP-x4-ff-0402:~$ uname -a
Linux corrado-HP-x4-ff-0402 5.4.0-21-generic #25-Ubuntu SMP Sat Mar 28 13:10:28 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
corrado@corrado-HP-x4-ff-0402:~$ sudo lshw -C network
[sudo] password for corrado:
*-network
description: Ethernet interface
product: RTL810xE PCI Express Fast Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:08:00.0
logical name: enp8s0
version: 07
serial: 5c:b9:01:06:ba:ce
size: 100Mbit/s
capacity: 100Mbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 duplex=full firmware=rtl8106e-1_0.0.1 06/29/12 ip=192.168.0.180 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
resources: irq:18 ioport:3000(size=256) memory:b2600000-b2600fff memory:b2400000-b2403fff
*-network
corrado@corrado-HP-x4-ff-0402:~$ uname -a
Linux corrado-HP-x4-ff-0402 5.4.0-24-generic #28-Ubuntu SMP Thu Apr 9 22:16:42 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
corrado@corrado-HP-x4-ff-0402:~$ sudo lshw -C network
[sudo] password for corrado:
*-network UNCLAIMED
description: Ethernet controller
product: RTL810xE PCI Express Fast Ethernet controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:08:00.0
version: 07
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd cap_list
configuration: latency=0
resources: ioport:3000(size=256) memory:b2600000-b2600fff memory:b2400000-b2403fff
*-network
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: corrado 1536 F.... pulseaudio
/dev/snd/controlC1: corrado 1536 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-03 (14 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402)
MachineType: Hewlett-Packard HP 250 G3 Notebook PC
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-24-generic root=UUID=9805fdee-5c40-46fa-ac5e-e593fd6aa9ab ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-24.28-generic 5.4.30
RelatedPackageVersions:
linux-restricted-modules-5.4.0-24-generic N/A
linux-backports-modules-5.4.0-24-generic N/A
linux-firmware 1.187
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: focal
Uname: Linux 5.4.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/18/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.36
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2211
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 86.49
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.36:bd12/18/2014:svnHewlett-Packard:pnHP250G3NotebookPC:pvr0991100000000000000600087:rvnHewlett-Packard:rn2211:rvr86.49:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5336AN G=N L=CON B=HP S=PAV
dmi.product.name: HP 250 G3 Notebook PC
dmi.product.sku: J4R70EA#ABZ
dmi.product.version: 0991100000000000000600087
dmi.sys.vendor: Hewlett-Packard
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1873512
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.