Unable to boot 20.04 installer on Dell XPS 15 9560
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
I tried to boot the 20.04 nightly image (focal-
The live system performs a filesystem check while showing a progress bar on a screen with dell and ubuntu logo, then the linux console shows with following error:
sd 2:0:0:0: [sda] tag#0 access beyond end of device
blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0
sd 2:0:0:0: [sda] tag#0 access beyond end of device
blk_update_request: I/O error, dev sda, sector 30529408 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
Buffer I/O error on dev sda, logical block 3816176 async page read
This happens with two different 16GB usb sticks on the Dell XPS 15. They both worked fine on an old samsung netbook.
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1871917
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.