Activity log for bug #1868936

Date Who What changed Old value New value Message
2020-03-25 09:01:31 You-Sheng Yang bug added bug
2020-03-25 09:03:50 You-Sheng Yang tags apport-collected bionic
2020-03-25 09:03:52 You-Sheng Yang description When ICL SoC is in PC10, hotplugging HDMI adapter to Type-C DP, port can't be detected: "Port C/TC#1: PHY in TCCOLD, nothing connected" The issue doesn't happen when SoC is not in PC10. When ICL SoC is in PC10, hotplugging HDMI adapter to Type-C DP, port can't be detected: "Port C/TC#1: PHY in TCCOLD, nothing connected" The issue doesn't happen when SoC is not in PC10. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.12 Architecture: amd64 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-meera+X40 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-03-18 (7 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash Tags: bionic Uname: Linux 5.6.0-050600rc5-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True
2020-03-25 09:03:53 You-Sheng Yang attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1868936/+attachment/5341349/+files/ProcCpuinfoMinimal.txt
2020-03-25 09:09:04 You-Sheng Yang attachment added dmesg.5.6.0-050600rc5-generic https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1868936/+attachment/5341350/+files/dmesg.5.6.0-050600rc5-generic
2020-03-25 09:09:34 You-Sheng Yang bug watch added https://gitlab.freedesktop.org/drm/intel/issues/1296
2020-03-25 09:22:39 You-Sheng Yang bug added subscriber Canonical Hardware Enablement
2020-03-25 09:22:42 You-Sheng Yang tags apport-collected bionic apport-collected bionic oem-priority originate-from-1862116 somerville
2020-03-25 09:30:08 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2020-03-25 09:34:21 You-Sheng Yang linux (Ubuntu): status Incomplete Confirmed
2020-03-25 10:22:38 You-Sheng Yang description When ICL SoC is in PC10, hotplugging HDMI adapter to Type-C DP, port can't be detected: "Port C/TC#1: PHY in TCCOLD, nothing connected" The issue doesn't happen when SoC is not in PC10. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.12 Architecture: amd64 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-meera+X40 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-03-18 (7 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash Tags: bionic Uname: Linux 5.6.0-050600rc5-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True When ICL SoC is in PC10, hotplugging HDMI adapter to Type-C DP, port can't be detected: "Port C/TC#1: PHY in TCCOLD, nothing connected" The issue doesn't happen when SoC is not in PC10. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.12 Architecture: amd64 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-meera+X40 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-03-18 (7 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash Tags: bionic Uname: Linux 5.6.0-050600rc5-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.12 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1485 F.... pulseaudio u 2075 F.... pulseaudio DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-meera+X40 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-03-18 (7 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 MachineType: Dell Inc. Vostro 14 5401 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-1043-oem-osp1 root=UUID=8b4ac39f-f5d4-442b-857d-6d656ac9a925 ro drm.debug=0xe log_buf_len=32M ProcVersionSignature: Ubuntu 5.0.0-1043.48-oem-osp1 5.0.21 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.0.0-1043-oem-osp1 N/A linux-backports-modules-5.0.0-1043-oem-osp1 N/A linux-firmware 1.173.16 Tags: bionic Uname: Linux 5.0.0-1043-oem-osp1 x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 02/27/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 89.2.7 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr89.2.7:bd02/27/2020:svnDellInc.:pnVostro145401:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Vostro dmi.product.name: Vostro 14 5401 dmi.product.sku: 09EA dmi.sys.vendor: Dell Inc.
2020-03-25 10:22:39 You-Sheng Yang attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1868936/+attachment/5341382/+files/AlsaInfo.txt
2020-03-25 10:22:42 You-Sheng Yang attachment added CRDA.txt https://bugs.launchpad.net/bugs/1868936/+attachment/5341383/+files/CRDA.txt
2020-03-25 10:22:45 You-Sheng Yang attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1868936/+attachment/5341384/+files/CurrentDmesg.txt
2020-03-25 10:22:47 You-Sheng Yang attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1868936/+attachment/5341385/+files/IwConfig.txt
2020-03-25 10:22:50 You-Sheng Yang attachment added Lspci.txt https://bugs.launchpad.net/bugs/1868936/+attachment/5341386/+files/Lspci.txt
2020-03-25 10:22:51 You-Sheng Yang attachment added Lsusb.txt https://bugs.launchpad.net/bugs/1868936/+attachment/5341387/+files/Lsusb.txt
2020-03-25 10:22:54 You-Sheng Yang attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1868936/+attachment/5341388/+files/ProcCpuinfo.txt
2020-03-25 10:22:55 You-Sheng Yang attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1868936/+attachment/5341389/+files/ProcCpuinfoMinimal.txt
2020-03-25 10:22:57 You-Sheng Yang attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1868936/+attachment/5341390/+files/ProcInterrupts.txt
2020-03-25 10:22:59 You-Sheng Yang attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1868936/+attachment/5341391/+files/ProcModules.txt
2020-03-25 10:23:01 You-Sheng Yang attachment added RfKill.txt https://bugs.launchpad.net/bugs/1868936/+attachment/5341392/+files/RfKill.txt
2020-03-25 10:23:04 You-Sheng Yang attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1868936/+attachment/5341393/+files/UdevDb.txt
2020-03-25 10:23:08 You-Sheng Yang attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1868936/+attachment/5341394/+files/WifiSyslog.txt
2020-03-25 10:23:47 You-Sheng Yang bug task added linux-oem-osp1 (Ubuntu)
2020-03-25 10:24:20 You-Sheng Yang nominated for series Ubuntu Eoan
2020-03-25 10:24:20 You-Sheng Yang bug task added linux (Ubuntu Eoan)
2020-03-25 10:24:20 You-Sheng Yang bug task added linux-oem-osp1 (Ubuntu Eoan)
2020-03-25 10:24:20 You-Sheng Yang nominated for series Ubuntu Focal
2020-03-25 10:24:20 You-Sheng Yang bug task added linux (Ubuntu Focal)
2020-03-25 10:24:20 You-Sheng Yang bug task added linux-oem-osp1 (Ubuntu Focal)
2020-03-25 10:24:20 You-Sheng Yang nominated for series Ubuntu Bionic
2020-03-25 10:24:20 You-Sheng Yang bug task added linux (Ubuntu Bionic)
2020-03-25 10:24:20 You-Sheng Yang bug task added linux-oem-osp1 (Ubuntu Bionic)
2020-04-15 06:45:53 Timo Aaltonen bug task added linux-oem-5.6 (Ubuntu)
2020-04-15 06:46:09 Timo Aaltonen linux-oem-osp1 (Ubuntu Bionic): status New Invalid
2020-04-15 06:46:24 Timo Aaltonen linux-oem-osp1 (Ubuntu Eoan): status New Invalid
2020-04-15 07:07:30 Timo Aaltonen linux-oem-osp1 (Ubuntu Bionic): status Invalid New
2020-04-15 07:07:41 Timo Aaltonen linux-oem-osp1 (Ubuntu Eoan): status Invalid New
2020-04-15 07:07:53 Timo Aaltonen linux-oem-5.6 (Ubuntu Bionic): status New Invalid
2020-04-15 07:08:10 Timo Aaltonen linux-oem-5.6 (Ubuntu Eoan): status New Invalid
2020-04-15 07:08:24 Timo Aaltonen linux (Ubuntu Bionic): status New Invalid
2020-04-15 07:08:41 Timo Aaltonen linux (Ubuntu Eoan): status New Invalid
2020-04-22 07:06:59 You-Sheng Yang linux-oem-5.6 (Ubuntu Focal): status New In Progress
2020-04-22 07:06:59 You-Sheng Yang linux-oem-5.6 (Ubuntu Focal): assignee You-Sheng Yang (vicamo)
2020-04-22 07:07:30 You-Sheng Yang linux (Ubuntu Focal): status Confirmed In Progress
2020-04-22 07:07:44 You-Sheng Yang linux (Ubuntu Focal): assignee You-Sheng Yang (vicamo)
2020-04-23 06:21:20 You-Sheng Yang linux-oem-osp1 (Ubuntu Bionic): status New Won't Fix
2020-04-23 06:21:47 You-Sheng Yang linux-oem-osp1 (Ubuntu Eoan): status New Won't Fix
2020-04-23 07:14:13 Timo Aaltonen linux-oem-5.6 (Ubuntu Focal): status In Progress Fix Committed
2020-04-23 07:14:27 Timo Aaltonen linux-oem-osp1 (Ubuntu Focal): status New Invalid
2020-04-23 09:40:37 You-Sheng Yang description When ICL SoC is in PC10, hotplugging HDMI adapter to Type-C DP, port can't be detected: "Port C/TC#1: PHY in TCCOLD, nothing connected" The issue doesn't happen when SoC is not in PC10. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.12 Architecture: amd64 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-meera+X40 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-03-18 (7 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash Tags: bionic Uname: Linux 5.6.0-050600rc5-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.12 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: gdm 1485 F.... pulseaudio u 2075 F.... pulseaudio DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-meera+X40 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-03-18 (7 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 MachineType: Dell Inc. Vostro 14 5401 Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-1043-oem-osp1 root=UUID=8b4ac39f-f5d4-442b-857d-6d656ac9a925 ro drm.debug=0xe log_buf_len=32M ProcVersionSignature: Ubuntu 5.0.0-1043.48-oem-osp1 5.0.21 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-5.0.0-1043-oem-osp1 N/A linux-backports-modules-5.0.0-1043-oem-osp1 N/A linux-firmware 1.173.16 Tags: bionic Uname: Linux 5.0.0-1043-oem-osp1 x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 02/27/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 89.2.7 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr89.2.7:bd02/27/2020:svnDellInc.:pnVostro145401:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Vostro dmi.product.name: Vostro 14 5401 dmi.product.sku: 09EA dmi.sys.vendor: Dell Inc. [SRU Justification] [Impact] External monitor connected via a Type-C dongle when device is in PC10 may not be light up. [Fix] Patches series https://patchwork.freedesktop.org/series/75941/ from intel-gfx mailing list, which has been merged in drm-tip tree with tip commit 0f8925090ac7. [Test Case] 1. Ensure device may enter PC10. $ sudo powertop --auto-tune $ sudo watch cat /sys/kernel/debug/pmc_core/package_cstate_show Press Meta+L to lock screen for a while and unlock again, "Package C10" field should have non-zero counts. 2. Press Meta+L to lock screen again. 3. After screen turns black and wait a few more seconds, connect external monitor to a type C port via a type C dongle and wake the device. 4. Check if external monitor is also light up as an extended/mirrored screen. [Regression Potential] Medium. ========== Original Bug Description ========== When ICL SoC is in PC10, hotplugging HDMI adapter to Type-C DP, port can't be detected: "Port C/TC#1: PHY in TCCOLD, nothing connected" The issue doesn't happen when SoC is not in PC10. --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.12 Architecture: amd64 DistributionChannelDescriptor:  # This is the distribution channel descriptor for the OEM CDs  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-meera+X40 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-03-18 (7 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 Package: linux (not installed) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  LANG=en_US.UTF-8  SHELL=/bin/bash Tags: bionic Uname: Linux 5.6.0-050600rc5-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.12 Architecture: amd64 AudioDevicesInUse:  USER PID ACCESS COMMAND  /dev/snd/controlC0: gdm 1485 F.... pulseaudio                       u 2075 F.... pulseaudio DistributionChannelDescriptor:  # This is the distribution channel descriptor for the OEM CDs  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor  canonical-oem-somerville-bionic-amd64-20190418-59+beaver-osp1-meera+X40 DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2020-03-18 (7 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20190418-12:10 MachineType: Dell Inc. Vostro 14 5401 Package: linux (not installed) ProcEnviron:  TERM=xterm-256color  PATH=(custom, no user)  LANG=en_US.UTF-8  SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-1043-oem-osp1 root=UUID=8b4ac39f-f5d4-442b-857d-6d656ac9a925 ro drm.debug=0xe log_buf_len=32M ProcVersionSignature: Ubuntu 5.0.0-1043.48-oem-osp1 5.0.21 PulseList:  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied  No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions:  linux-restricted-modules-5.0.0-1043-oem-osp1 N/A  linux-backports-modules-5.0.0-1043-oem-osp1 N/A  linux-firmware 1.173.16 Tags: bionic Uname: Linux 5.0.0-1043-oem-osp1 x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: _MarkForUpload: True dmi.bios.date: 02/27/2020 dmi.bios.vendor: Dell Inc. dmi.bios.version: 89.2.7 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr89.2.7:bd02/27/2020:svnDellInc.:pnVostro145401:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Vostro dmi.product.name: Vostro 14 5401 dmi.product.sku: 09EA dmi.sys.vendor: Dell Inc.
2020-05-03 03:36:07 Launchpad Janitor linux-oem-5.6 (Ubuntu): status Fix Committed Fix Released
2020-05-06 07:12:49 Ubuntu Kernel Bot tags apport-collected bionic oem-priority originate-from-1862116 somerville apport-collected bionic oem-priority originate-from-1862116 somerville verification-needed-focal
2020-05-08 08:35:43 You-Sheng Yang tags apport-collected bionic oem-priority originate-from-1862116 somerville verification-needed-focal apport-collected bionic oem-priority originate-from-1862116 somerville verification-done-focal
2020-05-19 00:17:21 Launchpad Janitor linux (Ubuntu Focal): status In Progress Fix Released
2020-05-19 10:17:05 Launchpad Janitor linux-oem-5.6 (Ubuntu Focal): status Fix Committed Fix Released
2020-06-04 03:21:08 You-Sheng Yang linux (Ubuntu): status In Progress Fix Released
2020-06-04 03:21:26 You-Sheng Yang hwe-next: status New Fix Released