Asus ZenBook UX481FL touchscreen not working in 5.3.0-42

Bug #1868392 reported by Johan
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

My Asus Zenbook touch screen works in 5.3.0-40, but stops working when I boot into the 5.3.0-42 kernel.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
Uname: Linux 5.3.0-40-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.02.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:02:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 435.21 Sun Aug 25 08:17:57 CDT 2019
 GCC version: gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2)
ApportVersion: 2.20.11-0ubuntu8.6
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: KDE
Date: Sat Mar 21 17:52:19 2020
DistUpgraded: Fresh install
DistroCodename: eoan
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 435.21, 5.3.0-40-generic, x86_64: installed
 nvidia, 435.21, 5.3.0-42-generic, x86_64: installed
 virtualbox, 6.0.14, 5.3.0-40-generic, x86_64: installed
 virtualbox, 6.0.14, 5.3.0-42-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Device [8086:9b41] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:13ff]
   Subsystem: ASUSTeK Computer Inc. GP108BM [GeForce MX250] [1043:13ff]
InstallationDate: Installed on 2020-02-11 (38 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 13d3:56cb IMC Networks USB2.0 HD IR UVC WebCam
 Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
 Bus 001 Device 004: ID 8087:0026 Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. ZenBook UX481FL_UX481FL
ProcEnviron:
 LANGUAGE=en_ZA:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=af_ZA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-40-generic root=UUID=c157ba74-8933-4447-9f11-e965279079be ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/06/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX481FL.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX481FL
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX481FL.206:bd08/06/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX481FL_UX481FL:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX481FL:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: ZenBook
dmi.product.name: ZenBook UX481FL_UX481FL
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.8-0ubuntu0~19.10.3
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Johan (johanh-botha) wrote :
Revision history for this message
Johan (johanh-botha) wrote :

Forgot to say, the bug report was done with kernel 5.3.0-40 with a working touch screen.

summary: - Touchscreen not working in 5.3.0-42
+ Asus ZenBook UX481FL touchscreen not working in 5.3.0-42
affects: xorg (Ubuntu) → linux (Ubuntu)
tags: added: regression regression-update
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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