Activity log for bug #1866681

Date Who What changed Old value New value Message
2020-03-09 18:25:33 Kuroš Taheri-Golværzi bug added bug
2020-03-12 06:04:23 Daniel van Vugt summary Mute toggles on/off while plugged into the headphone/speaker jack (19.04+) [HP Pavilion dv9000] Mute toggles on/off while plugged into the headphone/speaker jack (19.04+)
2020-03-12 06:05:36 Daniel van Vugt bug task added alsa-driver (Ubuntu)
2020-03-12 06:05:43 Daniel van Vugt bug task added linux (Ubuntu)
2020-03-12 06:30:09 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2020-03-12 16:47:56 Kuroš Taheri-Golværzi tags amd64 apport-bug eoan amd64 apport-bug apport-collected eoan
2020-03-12 16:47:58 Kuroš Taheri-Golværzi description I'm on an HP Pavilion dv9000 (https://www.cnet.com/products/hp-pavilion-dv9000/specs/) built many years ago. Whenever I'm using any distro that's based on Ubuntu which was published from Version 19.04 onwards, I've been having a major issue with the mute button toggling on and off whenever I have something plugged into the audio out jack. I know that it's not the fault of XFCE, because I also use the latest version of Manjaro with XFCE on this same computer, and it works fine. I also know it's not any Red Hat-based distro, because I use Stella (which is a remix of CentOS 6) also on this exact same computer, and it also works fine. Qubes, Mageia, and Fedora 31 also work perfectly fine and don't have this issue. My "lsb-release" is: DISTRIB_ID=Ubuntu DISTRIB_RELEASE=19.10 DISTRIB_CODENAME=eoan DISTRIB_DESCRIPTION="Ubuntu 19.10" and "apt-cache policy pulseaudio" outputs: pulseaudio: Installed: 1:13.0-1ubuntu1.1 Candidate: 1:13.0-1ubuntu1.1 Version table: *** 1:13.0-1ubuntu1.1 500 500 http://us.archive.ubuntu.com/ubuntu eoan-updates/main amd64 Packages 100 /var/lib/dpkg/status 1:13.0-1ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu eoan/main amd64 Packages I've uploaded a short video of the problem that I recorded with my phone here: https://www.youtube.com/watch?v=GXaHXQA-5uQ The problem appears with Kali 2019 and 2020, Peppermint 19.04, Lubuntu 19.04, Xubuntu 19.04, and Sparky 5.10 and 2020.02. I've checked pretty much everything I can think of. There's a log for my ALSA help diagnostics results on my current computer (which works properly with 18.04) at: http://alsa-project.org/db/?f=4859b85cd7fc32e7f01f8df63591b5a43dbf6829 the result output of lspci is: [code]00:00.0 RAM memory: NVIDIA Corporation C51 Host Bridge (rev a2) 00:00.1 RAM memory: NVIDIA Corporation C51 Memory Controller 0 (rev a2) 00:00.2 RAM memory: NVIDIA Corporation C51 Memory Controller 1 (rev a2) 00:00.3 RAM memory: NVIDIA Corporation C51 Memory Controller 5 (rev a2) 00:00.4 RAM memory: NVIDIA Corporation C51 Memory Controller 4 (rev a2) 00:00.5 RAM memory: NVIDIA Corporation C51 Host Bridge (rev a2) 00:00.6 RAM memory: NVIDIA Corporation C51 Memory Controller 3 (rev a2) 00:00.7 RAM memory: NVIDIA Corporation C51 Memory Controller 2 (rev a2) 00:02.0 PCI bridge: NVIDIA Corporation C51 PCI Express Bridge (rev a1) 00:03.0 PCI bridge: NVIDIA Corporation C51 PCI Express Bridge (rev a1) 00:04.0 PCI bridge: NVIDIA Corporation C51 PCI Express Bridge (rev a1) 00:09.0 RAM memory: NVIDIA Corporation MCP51 Host Bridge (rev a2) 00:0a.0 ISA bridge: NVIDIA Corporation MCP51 LPC Bridge (rev a3) 00:0a.1 SMBus: NVIDIA Corporation MCP51 SMBus (rev a3) 00:0a.3 Co-processor: NVIDIA Corporation MCP51 PMU (rev a3) 00:0b.0 USB controller: NVIDIA Corporation MCP51 USB Controller (rev a3) 00:0b.1 USB controller: NVIDIA Corporation MCP51 USB Controller (rev a3) 00:0d.0 IDE interface: NVIDIA Corporation MCP51 IDE (rev f1) 00:0e.0 IDE interface: NVIDIA Corporation MCP51 Serial ATA Controller (rev f1) 00:0f.0 IDE interface: NVIDIA Corporation MCP51 Serial ATA Controller (rev f1) 00:10.0 PCI bridge: NVIDIA Corporation MCP51 PCI Bridge (rev a2) 00:10.1 Audio device: NVIDIA Corporation MCP51 High Definition Audio (rev a2) 00:14.0 Bridge: NVIDIA Corporation MCP51 Ethernet Controller (rev a3) 00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration 00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] Address Map 00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] DRAM Controller 00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] Miscellaneous Control 03:00.0 Network controller: Broadcom Inc. and subsidiaries BCM4311 802.11b/g WLAN (rev 01) 05:00.0 VGA compatible controller: NVIDIA Corporation G73M [GeForce Go 7600] (rev a1) 07:05.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller 07:05.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 19) 07:05.2 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 0a) 07:05.3 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 05)[/code] and my output for arecord -l is: [code]**** List of CAPTURE Hardware Devices **** card 0: NVidia [HDA NVidia], device 0: CX20549 Analog [CX20549 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0[/code] I've tried reinstalling both PulseAudio and ALSA Mixer, and nothing works. I'm completely lost for ideas. What can I do to solve the problem? Can anybody please help? ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: pulseaudio 1:13.0-1ubuntu1.1 ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18 Uname: Linux 5.3.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dudebro 952 F.... pulseaudio CurrentDesktop: XFCE Date: Mon Mar 9 14:18:05 2020 InstallationDate: Installed on 2020-03-01 (8 days ago) InstallationMedia: Xubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/09/2009 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.42 dmi.board.name: 30B9 dmi.board.vendor: Quanta dmi.board.version: 65.2C dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.42:bd03/09/2009:svnHewlett-Packard:pnHPPaviliondv9000(GG548EA#UUW):pvrRev1:rvnQuanta:rn30B9:rvr65.2C:cvnQuanta:ct10:cvrN/A: dmi.product.family: 103C_5335KV dmi.product.name: HP Pavilion dv9000 (GG548EA#UUW) dmi.product.sku: GG548EA#UUW dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard I'm on an HP Pavilion dv9000 (https://www.cnet.com/products/hp-pavilion-dv9000/specs/) built many years ago. Whenever I'm using any distro that's based on Ubuntu which was published from Version 19.04 onwards, I've been having a major issue with the mute button toggling on and off whenever I have something plugged into the audio out jack. I know that it's not the fault of XFCE, because I also use the latest version of Manjaro with XFCE on this same computer, and it works fine. I also know it's not any Red Hat-based distro, because I use Stella (which is a remix of CentOS 6) also on this exact same computer, and it also works fine. Qubes, Mageia, and Fedora 31 also work perfectly fine and don't have this issue. My "lsb-release" is: DISTRIB_ID=Ubuntu DISTRIB_RELEASE=19.10 DISTRIB_CODENAME=eoan DISTRIB_DESCRIPTION="Ubuntu 19.10" and "apt-cache policy pulseaudio" outputs: pulseaudio: Installed: 1:13.0-1ubuntu1.1 Candidate: 1:13.0-1ubuntu1.1 Version table: *** 1:13.0-1ubuntu1.1 500 500 http://us.archive.ubuntu.com/ubuntu eoan-updates/main amd64 Packages 100 /var/lib/dpkg/status 1:13.0-1ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu eoan/main amd64 Packages I've uploaded a short video of the problem that I recorded with my phone here: https://www.youtube.com/watch?v=GXaHXQA-5uQ The problem appears with Kali 2019 and 2020, Peppermint 19.04, Lubuntu 19.04, Xubuntu 19.04, and Sparky 5.10 and 2020.02. I've checked pretty much everything I can think of. There's a log for my ALSA help diagnostics results on my current computer (which works properly with 18.04) at: http://alsa-project.org/db/?f=4859b85cd7fc32e7f01f8df63591b5a43dbf6829 the result output of lspci is: [code]00:00.0 RAM memory: NVIDIA Corporation C51 Host Bridge (rev a2) 00:00.1 RAM memory: NVIDIA Corporation C51 Memory Controller 0 (rev a2) 00:00.2 RAM memory: NVIDIA Corporation C51 Memory Controller 1 (rev a2) 00:00.3 RAM memory: NVIDIA Corporation C51 Memory Controller 5 (rev a2) 00:00.4 RAM memory: NVIDIA Corporation C51 Memory Controller 4 (rev a2) 00:00.5 RAM memory: NVIDIA Corporation C51 Host Bridge (rev a2) 00:00.6 RAM memory: NVIDIA Corporation C51 Memory Controller 3 (rev a2) 00:00.7 RAM memory: NVIDIA Corporation C51 Memory Controller 2 (rev a2) 00:02.0 PCI bridge: NVIDIA Corporation C51 PCI Express Bridge (rev a1) 00:03.0 PCI bridge: NVIDIA Corporation C51 PCI Express Bridge (rev a1) 00:04.0 PCI bridge: NVIDIA Corporation C51 PCI Express Bridge (rev a1) 00:09.0 RAM memory: NVIDIA Corporation MCP51 Host Bridge (rev a2) 00:0a.0 ISA bridge: NVIDIA Corporation MCP51 LPC Bridge (rev a3) 00:0a.1 SMBus: NVIDIA Corporation MCP51 SMBus (rev a3) 00:0a.3 Co-processor: NVIDIA Corporation MCP51 PMU (rev a3) 00:0b.0 USB controller: NVIDIA Corporation MCP51 USB Controller (rev a3) 00:0b.1 USB controller: NVIDIA Corporation MCP51 USB Controller (rev a3) 00:0d.0 IDE interface: NVIDIA Corporation MCP51 IDE (rev f1) 00:0e.0 IDE interface: NVIDIA Corporation MCP51 Serial ATA Controller (rev f1) 00:0f.0 IDE interface: NVIDIA Corporation MCP51 Serial ATA Controller (rev f1) 00:10.0 PCI bridge: NVIDIA Corporation MCP51 PCI Bridge (rev a2) 00:10.1 Audio device: NVIDIA Corporation MCP51 High Definition Audio (rev a2) 00:14.0 Bridge: NVIDIA Corporation MCP51 Ethernet Controller (rev a3) 00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration 00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] Address Map 00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] DRAM Controller 00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] Miscellaneous Control 03:00.0 Network controller: Broadcom Inc. and subsidiaries BCM4311 802.11b/g WLAN (rev 01) 05:00.0 VGA compatible controller: NVIDIA Corporation G73M [GeForce Go 7600] (rev a1) 07:05.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller 07:05.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 19) 07:05.2 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter (rev 0a) 07:05.3 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 05)[/code] and my output for arecord -l is: [code]**** List of CAPTURE Hardware Devices **** card 0: NVidia [HDA NVidia], device 0: CX20549 Analog [CX20549 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0[/code] I've tried reinstalling both PulseAudio and ALSA Mixer, and nothing works. I'm completely lost for ideas. What can I do to solve the problem? Can anybody please help? ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: pulseaudio 1:13.0-1ubuntu1.1 ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18 Uname: Linux 5.3.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu8.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dudebro 952 F.... pulseaudio CurrentDesktop: XFCE Date: Mon Mar 9 14:18:05 2020 InstallationDate: Installed on 2020-03-01 (8 days ago) InstallationMedia: Xubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/09/2009 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.42 dmi.board.name: 30B9 dmi.board.vendor: Quanta dmi.board.version: 65.2C dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.42:bd03/09/2009:svnHewlett-Packard:pnHPPaviliondv9000(GG548EA#UUW):pvrRev1:rvnQuanta:rn30B9:rvr65.2C:cvnQuanta:ct10:cvrN/A: dmi.product.family: 103C_5335KV dmi.product.name: HP Pavilion dv9000 (GG548EA#UUW) dmi.product.sku: GG548EA#UUW dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: dudebro 952 F.... pulseaudio CurrentDesktop: XFCE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2020-03-01 (11 days ago) InstallationMedia: Xubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 001 Device 002: ID 0c45:62c0 Microdia Sonix USB 2.0 Camera Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: Hewlett-Packard HP Pavilion dv9000 (GG548EA#UUW) Package: pulseaudio 1:13.0-1ubuntu1.1 PackageArchitecture: amd64 ProcFB: 0 nouveaudrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-40-generic root=UUID=4916ba38-e9f5-413c-9659-4533b1bf5805 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18 RelatedPackageVersions: linux-restricted-modules-5.3.0-40-generic N/A linux-backports-modules-5.3.0-40-generic N/A linux-firmware 1.183.4 Tags: eoan Uname: Linux 5.3.0-40-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/09/2009 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.42 dmi.board.name: 30B9 dmi.board.vendor: Quanta dmi.board.version: 65.2C dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.42:bd03/09/2009:svnHewlett-Packard:pnHPPaviliondv9000(GG548EA#UUW):pvrRev1:rvnQuanta:rn30B9:rvr65.2C:cvnQuanta:ct10:cvrN/A: dmi.product.family: 103C_5335KV dmi.product.name: HP Pavilion dv9000 (GG548EA#UUW) dmi.product.sku: GG548EA#UUW dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard modified.conffile..etc.pulse.default.pa: [modified] mtime.conffile..etc.pulse.default.pa: 2020-03-12T12:37:42.336643
2020-03-12 16:47:59 Kuroš Taheri-Golværzi attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1866681/+attachment/5336212/+files/AlsaInfo.txt
2020-03-12 16:48:01 Kuroš Taheri-Golværzi attachment added CRDA.txt https://bugs.launchpad.net/bugs/1866681/+attachment/5336213/+files/CRDA.txt
2020-03-12 16:48:03 Kuroš Taheri-Golværzi attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1866681/+attachment/5336214/+files/CurrentDmesg.txt
2020-03-12 16:48:05 Kuroš Taheri-Golværzi attachment added Dependencies.txt https://bugs.launchpad.net/bugs/1866681/+attachment/5336215/+files/Dependencies.txt
2020-03-12 16:48:07 Kuroš Taheri-Golværzi attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1866681/+attachment/5336216/+files/IwConfig.txt
2020-03-12 16:48:08 Kuroš Taheri-Golværzi attachment added Lspci.txt https://bugs.launchpad.net/bugs/1866681/+attachment/5336217/+files/Lspci.txt
2020-03-12 16:48:10 Kuroš Taheri-Golværzi attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1866681/+attachment/5336218/+files/ProcCpuinfoMinimal.txt
2020-03-12 16:48:12 Kuroš Taheri-Golværzi attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1866681/+attachment/5336219/+files/ProcEnviron.txt
2020-03-12 16:48:13 Kuroš Taheri-Golværzi attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1866681/+attachment/5336220/+files/ProcInterrupts.txt
2020-03-12 16:48:14 Kuroš Taheri-Golværzi attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1866681/+attachment/5336221/+files/ProcModules.txt
2020-03-12 16:48:16 Kuroš Taheri-Golværzi attachment added PulseList.txt https://bugs.launchpad.net/bugs/1866681/+attachment/5336222/+files/PulseList.txt
2020-03-12 16:48:17 Kuroš Taheri-Golværzi attachment added RfKill.txt https://bugs.launchpad.net/bugs/1866681/+attachment/5336223/+files/RfKill.txt
2020-03-12 16:48:19 Kuroš Taheri-Golværzi attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1866681/+attachment/5336224/+files/UdevDb.txt
2020-03-12 16:48:21 Kuroš Taheri-Golværzi attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1866681/+attachment/5336225/+files/WifiSyslog.txt
2020-03-13 02:09:07 Daniel van Vugt linux (Ubuntu): status Incomplete Confirmed
2020-08-07 10:05:19 Daniel van Vugt tags amd64 apport-bug apport-collected eoan amd64 apport-bug apport-collected focal
2020-08-12 12:26:28 Kai-Heng Feng linux (Ubuntu): status Confirmed Incomplete