| 2020-02-29 16:48:09 |
Martin Gerdzhev |
bug |
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added bug |
| 2020-02-29 16:48:09 |
Martin Gerdzhev |
attachment added |
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kern.log with the soft lockup messages https://bugs.launchpad.net/bugs/1865293/+attachment/5332228/+files/kern.log |
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| 2020-02-29 20:21:39 |
Ubuntu Foundations Team Bug Bot |
tags |
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bot-comment |
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| 2020-03-02 13:04:41 |
Brian Murray |
affects |
ubuntu |
linux (Ubuntu) |
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| 2020-03-02 13:30:07 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
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| 2020-03-02 13:30:08 |
Ubuntu Kernel Bot |
tags |
bot-comment |
bot-comment eoan |
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| 2020-03-04 04:30:23 |
Martin Gerdzhev |
tags |
bot-comment eoan |
apport-collected bot-comment eoan |
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| 2020-03-04 04:30:25 |
Martin Gerdzhev |
description |
I am using ubuntu 19.10 with a ryzen 5 3600x cpu and am getting soft lockups with the machine unresponsive almost on a daily basis. The only fix is a hard reset.
I have the latest amd64-microcode installed - 3.20191021.1+really3.20181128.1ubuntu2, but still continues to happen.
Description: Ubuntu 19.10
Release: 19.10
using kernel:
5.3.0-40-generic #32-Ubuntu SMP Fri Jan 31 20:24:34 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux |
I am using ubuntu 19.10 with a ryzen 5 3600x cpu and am getting soft lockups with the machine unresponsive almost on a daily basis. The only fix is a hard reset.
I have the latest amd64-microcode installed - 3.20191021.1+really3.20181128.1ubuntu2, but still continues to happen.
Description: Ubuntu 19.10
Release: 19.10
using kernel:
5.3.0-40-generic #32-Ubuntu SMP Fri Jan 31 20:24:34 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: martin 2483 F.... pulseaudio
/dev/snd/controlC0: martin 2483 F.... pulseaudio
/dev/snd/controlC2: martin 2483 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-12-08 (87 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
IwConfig:
enp4s0 no wireless extensions.
lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. X570 AORUS ELITE
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-40-generic root=UUID=05d2cb45-6b9c-47b3-8102-e6c6a13de26b ro acpi_enforce_resources=lax quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18
RelatedPackageVersions:
linux-restricted-modules-5.3.0-40-generic N/A
linux-backports-modules-5.3.0-40-generic N/A
linux-firmware 1.183.4
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
Tags: eoan
Uname: Linux 5.3.0-40-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo vboxusers
_MarkForUpload: True
dmi.bios.date: 12/06/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F11
dmi.board.asset.tag: Default string
dmi.board.name: X570 AORUS ELITE
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF11:bd12/06/2019:svnGigabyteTechnologyCo.,Ltd.:pnX570AORUSELITE:pvr-CF:rvnGigabyteTechnologyCo.,Ltd.:rnX570AORUSELITE:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: X570 AORUS ELITE
dmi.product.sku: Default string
dmi.product.version: -CF
dmi.sys.vendor: Gigabyte Technology Co., Ltd. |
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| 2020-03-04 04:30:25 |
Martin Gerdzhev |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1865293/+attachment/5333240/+files/AlsaInfo.txt |
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| 2020-03-04 04:30:26 |
Martin Gerdzhev |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1865293/+attachment/5333241/+files/CRDA.txt |
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| 2020-03-04 04:30:28 |
Martin Gerdzhev |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1865293/+attachment/5333242/+files/CurrentDmesg.txt |
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| 2020-03-04 04:30:29 |
Martin Gerdzhev |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1865293/+attachment/5333243/+files/Lspci.txt |
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| 2020-03-04 04:30:30 |
Martin Gerdzhev |
attachment added |
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Lsusb.txt https://bugs.launchpad.net/bugs/1865293/+attachment/5333244/+files/Lsusb.txt |
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| 2020-03-04 04:30:32 |
Martin Gerdzhev |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1865293/+attachment/5333245/+files/ProcCpuinfo.txt |
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| 2020-03-04 04:30:33 |
Martin Gerdzhev |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1865293/+attachment/5333246/+files/ProcCpuinfoMinimal.txt |
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| 2020-03-04 04:30:35 |
Martin Gerdzhev |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1865293/+attachment/5333247/+files/ProcEnviron.txt |
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| 2020-03-04 04:30:36 |
Martin Gerdzhev |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1865293/+attachment/5333248/+files/ProcInterrupts.txt |
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| 2020-03-04 04:30:37 |
Martin Gerdzhev |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1865293/+attachment/5333249/+files/ProcModules.txt |
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| 2020-03-04 04:30:38 |
Martin Gerdzhev |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1865293/+attachment/5333250/+files/PulseList.txt |
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| 2020-03-04 04:30:39 |
Martin Gerdzhev |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1865293/+attachment/5333251/+files/UdevDb.txt |
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| 2020-03-04 04:30:41 |
Martin Gerdzhev |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1865293/+attachment/5333252/+files/WifiSyslog.txt |
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| 2020-03-04 04:30:54 |
Martin Gerdzhev |
linux (Ubuntu): status |
Incomplete |
Confirmed |
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| 2020-03-10 01:48:14 |
Martin Gerdzhev |
attachment added |
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journal_log.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1865293/+attachment/5335010/+files/journal_log.txt |
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| 2020-03-13 21:20:30 |
Martin Gerdzhev |
attachment added |
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journal_log1.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1865293/+attachment/5336629/+files/journal_log1.txt |
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| 2020-03-23 18:51:28 |
Martin Gerdzhev |
attachment added |
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journal_log2.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1865293/+attachment/5340668/+files/journal_log2.txt |
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| 2020-03-26 17:08:07 |
Martin Gerdzhev |
attachment added |
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journal_log3.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1865293/+attachment/5341851/+files/journal_log3.txt |
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| 2020-05-28 02:41:12 |
Martin Gerdzhev |
attachment added |
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journal_log05272020.txt https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1865293/+attachment/5377634/+files/journal_log05272020.txt |
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| 2020-07-15 18:13:09 |
Tom Reynolds |
bug |
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added subscriber Ubuntu-discuss Bug team |
| 2020-07-19 23:32:53 |
Victor Queiroz |
bug watch added |
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https://bugzilla.kernel.org/show_bug.cgi?id=208615 |
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