Touchpad not supported

Bug #1860166 reported by Sridhar
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

My touchpad is not supported by kernal of Ubuntu 18.04.
It is a lenovo G50-80 laptop.

The below is the response of xinput.
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ ETPS/2 Elantech Touchpad id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Power Button id=6 [slave keyboard (3)]
    ↳ Video Bus id=7 [slave keyboard (3)]
    ↳ Power Button id=8 [slave keyboard (3)]
    ↳ Lenovo EasyCamera: Lenovo EasyC id=10 [slave keyboard (3)]
    ↳ Ideapad extra buttons id=11 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=12 [slave keyboard (3)]

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.36
Uname: Linux 5.0.0-050000-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Sat Jan 18 00:10:51 2020
InstallationDate: Installed on 2020-01-17 (0 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: sridhar 1704 F.... pulseaudio
 /dev/snd/controlC0: sridhar 1704 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2020-01-18 (0 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: LENOVO 80E5
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-74-generic root=UUID=b6cf46e6-9187-4b99-9327-6126097a94aa ro quiet splash vt.handoff=1
ProcVersionSignature: Ubuntu 4.15.0-74.84-generic 4.15.18
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-74-generic N/A
 linux-backports-modules-4.15.0-74-generic N/A
 linux-firmware 1.173.1
Tags: bionic
Uname: Linux 4.15.0-74-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/22/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: B0CN96WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: Lenovo G50-80
dmi.board.vendor: LENOVO
dmi.board.version: NO DPK
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G50-80
dmi.modalias: dmi:bvnLENOVO:bvrB0CN96WW:bd09/22/2015:svnLENOVO:pn80E5:pvrLenovoG50-80:rvnLENOVO:rnLenovoG50-80:rvrNODPK:cvnLENOVO:ct10:cvrLenovoG50-80:
dmi.product.family: IDEAPAD
dmi.product.name: 80E5
dmi.product.version: Lenovo G50-80
dmi.sys.vendor: LENOVO

Revision history for this message
Sridhar (sridhar1995) wrote :
Paul White (paulw2u)
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1860166

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Sridhar (sridhar1995) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Sridhar (sridhar1995) wrote : CRDA.txt

apport information

Revision history for this message
Sridhar (sridhar1995) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Sridhar (sridhar1995) wrote : IwConfig.txt

apport information

Revision history for this message
Sridhar (sridhar1995) wrote : Lspci.txt

apport information

Revision history for this message
Sridhar (sridhar1995) wrote : Lsusb.txt

apport information

Revision history for this message
Sridhar (sridhar1995) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Sridhar (sridhar1995) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Sridhar (sridhar1995) wrote : ProcEnviron.txt

apport information

Revision history for this message
Sridhar (sridhar1995) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Sridhar (sridhar1995) wrote : ProcModules.txt

apport information

Revision history for this message
Sridhar (sridhar1995) wrote : PulseList.txt

apport information

Revision history for this message
Sridhar (sridhar1995) wrote : RfKill.txt

apport information

Revision history for this message
Sridhar (sridhar1995) wrote : UdevDb.txt

apport information

Revision history for this message
Sridhar (sridhar1995) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Sridhar (sridhar1995)
description: updated
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.5/

Revision history for this message
Sridhar (sridhar1995) wrote :

Tried the above kernel. But, still it is not working.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :

Please remove i2c_i801 in /etc/modprobe.d/blacklist.conf.

Revision history for this message
AaronMa (mapengyu) wrote :

Could you try this kernel:

$ sudo add-apt-repository ppa:mapengyu/kernel-mainline
$ sudo apt install linux-image-unsigned-5.6.0-050600rc2-generic linux-modules-5.6.0-050600rc2-generic linux-modules-extra-5.6.0-050600rc2-generic

Revision history for this message
Sridhar (sridhar1995) wrote :

I removed i2c_i801. Yet it is not working.

Revision history for this message
Sridhar (sridhar1995) wrote :

The above apt install commands are giving Unable to locate package error.

Revision history for this message
AaronMa (mapengyu) wrote :

Please check the content in /etc/apt/sources.list.d/mapengyu-ubuntu-kernel-mainline-eoan.list

deb http://ppa.launchpad.net/mapengyu/kernel-mainline/ubuntu eoan main

Your distro is Bionic, please change bionic to eoan above.

Revision history for this message
Sridhar (sridhar1995) wrote :

How to change it, can u please explain me the steps.

Revision history for this message
Sridhar (sridhar1995) wrote :

Because I dont have mapengyu-ubuntu-kernel-mainline-eoan.list in the directory.

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