Activity log for bug #1859971

Date Who What changed Old value New value Message
2020-01-16 11:55:15 CiberWeb bug added bug
2020-01-16 12:00:08 Ubuntu Kernel Bot linux (Ubuntu): status New Incomplete
2020-01-16 17:20:46 CiberWeb tags apport-collected eoan
2020-01-16 17:20:47 CiberWeb description Recently I bought a: Asus ZenBook 14 UX431fl Standard comes with windows and the speakers work. I have installed ubuntu 19.10 and everything is correct but the speakers do not work. The headphones works perfect. I have tried all kinds of solutions with alsa conf but fruitless Recently I bought a: Asus ZenBook 14 UX431fl Standard comes with windows and the speakers work. I have installed ubuntu 19.10 and everything is correct but the speakers do not work. The headphones works perfect. I have tried all kinds of solutions with alsa conf but fruitless --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: alfonso 2297 F.... pulseaudio /dev/snd/pcmC0D0p: alfonso 2297 F...m pulseaudio CurrentDesktop: MATE DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2020-01-15 (1 days ago) InstallationMedia: Ubuntu-MATE 19.10 "Eoan Ermine" - Release amd64 (20191017) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 13d3:56dd IMC Networks USB2.0 HD UVC WebCam Bus 001 Device 003: ID 8087:0aaa Intel Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. ZenBook UX431FLC_UX431FL NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-26-generic root=/dev/mapper/vgubuntu--mate-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13 RelatedPackageVersions: linux-restricted-modules-5.3.0-26-generic N/A linux-backports-modules-5.3.0-26-generic N/A linux-firmware 1.183.3 Tags: eoan Uname: Linux 5.3.0-26-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/09/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: UX431FLC.203 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UX431FLC dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX431FLC.203:bd10/09/2019:svnASUSTeKCOMPUTERINC.:pnZenBookUX431FLC_UX431FL:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX431FLC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: ZenBook dmi.product.name: ZenBook UX431FLC_UX431FL dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC.
2020-01-16 17:20:48 CiberWeb attachment added AlsaInfo.txt https://bugs.launchpad.net/bugs/1859971/+attachment/5320903/+files/AlsaInfo.txt
2020-01-16 17:20:49 CiberWeb attachment added CRDA.txt https://bugs.launchpad.net/bugs/1859971/+attachment/5320904/+files/CRDA.txt
2020-01-16 17:20:50 CiberWeb attachment added CurrentDmesg.txt https://bugs.launchpad.net/bugs/1859971/+attachment/5320905/+files/CurrentDmesg.txt
2020-01-16 17:20:51 CiberWeb attachment added IwConfig.txt https://bugs.launchpad.net/bugs/1859971/+attachment/5320906/+files/IwConfig.txt
2020-01-16 17:20:54 CiberWeb attachment added Lspci.txt https://bugs.launchpad.net/bugs/1859971/+attachment/5320907/+files/Lspci.txt
2020-01-16 17:20:55 CiberWeb attachment added ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1859971/+attachment/5320908/+files/ProcCpuinfo.txt
2020-01-16 17:20:56 CiberWeb attachment added ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1859971/+attachment/5320909/+files/ProcCpuinfoMinimal.txt
2020-01-16 17:20:57 CiberWeb attachment added ProcEnviron.txt https://bugs.launchpad.net/bugs/1859971/+attachment/5320910/+files/ProcEnviron.txt
2020-01-16 17:20:58 CiberWeb attachment added ProcInterrupts.txt https://bugs.launchpad.net/bugs/1859971/+attachment/5320911/+files/ProcInterrupts.txt
2020-01-16 17:21:00 CiberWeb attachment added ProcModules.txt https://bugs.launchpad.net/bugs/1859971/+attachment/5320912/+files/ProcModules.txt
2020-01-16 17:21:01 CiberWeb attachment added PulseList.txt https://bugs.launchpad.net/bugs/1859971/+attachment/5320913/+files/PulseList.txt
2020-01-16 17:21:03 CiberWeb attachment added RfKill.txt https://bugs.launchpad.net/bugs/1859971/+attachment/5320914/+files/RfKill.txt
2020-01-16 17:21:05 CiberWeb attachment added UdevDb.txt https://bugs.launchpad.net/bugs/1859971/+attachment/5320915/+files/UdevDb.txt
2020-01-16 17:21:06 CiberWeb attachment added WifiSyslog.txt https://bugs.launchpad.net/bugs/1859971/+attachment/5320916/+files/WifiSyslog.txt
2020-01-17 04:24:50 Po-Hsu Lin bug added subscriber Po-Hsu Lin
2020-01-17 04:24:55 Po-Hsu Lin marked as duplicate 1856334