This laptop contains a touchpadwhich is not recognized.

Bug #1858299 reported by Bernhard Schmidt on 2020-01-04
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Undecided
Unassigned

Bug Description

This laptop contains a touchpad which is not recognized. The laptop is the Trekstore Surfbook E11B.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-18-generic 5.3.0-18.19+1
ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
Uname: Linux 5.3.0-18-generic x86_64
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: deathmetal 1119 F.... pulseaudio
CurrentDesktop: LXQt
Date: Sat Jan 4 23:09:34 2020
InstallationDate: Installed on 2020-01-04 (0 days ago)
InstallationMedia: Lubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017.1)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 058f:5608 Alcor Micro Corp. USB Camera
 Bus 001 Device 003: ID 8087:0a2a Intel Corp.
 Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: TREKSTOR SURFBOOK E11B
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-18-generic root=UUID=c3bcb5e6-3626-422a-b348-dbdb31c269d9 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-18-generic N/A
 linux-backports-modules-5.3.0-18-generic N/A
 linux-firmware 1.183
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/30/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: BIOS_V1.1.5
dmi.board.asset.tag: Default string
dmi.board.name: Gemini_Lake_Celeron_V01
dmi.board.vendor: TS_EMDOOR
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrBIOS_V1.1.5:bd08/30/2018:svnTREKSTOR:pnSURFBOOKE11B:pvrDefaultstring:rvnTS_EMDOOR:rnGemini_Lake_Celeron_V01:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
dmi.product.family: Surfbook
dmi.product.name: SURFBOOK E11B
dmi.product.sku: NFCN4SW03
dmi.product.version: Default string
dmi.sys.vendor: TREKSTOR

CVE References

Bernhard Schmidt (bhdschmidt) wrote :

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Bernhard Schmidt (bhdschmidt) wrote :

Thank you for your quick response. I installed the Linux Kernel Linux 5.3.0-27-generic you linked but there is no change. The touchpad still doesn't work. Please let me know if I can provide you with some specific log files.

Bernhard Schmidt (bhdschmidt) wrote :

I have to correct me, it works with the kernel you linked. I plugged out my USB mouse and now the touchpad is recognized perfectly. Thank you very much, Kai-Heng!

This bug is awaiting verification that the kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-focal' to 'verification-done-focal'. If the problem still exists, change the tag 'verification-needed-focal' to 'verification-failed-focal'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: verification-needed-focal
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package linux - 5.4.0-21.25

---------------
linux (5.4.0-21.25) focal; urgency=medium

  * CVE-2020-8835
    - SAUCE: bpf: undo incorrect __reg_bound_offset32 handling

 -- Thadeu Lima de Souza Cascardo <email address hidden> Thu, 26 Mar 2020 17:51:28 -0300

Changed in linux (Ubuntu):
status: Confirmed → Fix Released

This bug is awaiting verification that the kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed-eoan' to 'verification-done-eoan'. If the problem still exists, change the tag 'verification-needed-eoan' to 'verification-failed-eoan'.

If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed.

See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you!

tags: added: verification-needed-eoan
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