Touchpad stopped working

[Miguel Palma Cobo]

Suddenly my touchpad stopped working, previously it did but now it doesn't appear on /proc/bus/input/devices.
Before this my laptop used to enter in airplane mode when coming back from suspension and I couldn't get it out from airplane mode unless I rebooted it because the hardware button didn't work. Funny thing is now the airplane button does work and my touchpad doesn't.

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: linux-image-5.3.0-24-generic 5.3.0-24.26
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: miguelonlin 1285 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 2 11:41:31 2020
InstallationDate: Installed on 2019-12-28 (5 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 0408:5365 Quanta Computer, Inc. HP TrueVision HD Camera
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Laptop 15s-fq1xxx
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic root=UUID=7f3239f4-69f1-48c8-bf53-81a609164416 ro acpi_osi=! "acpi_osi=Windows 2009" quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.3.0-24-generic N/A
 linux-backports-modules-5.3.0-24-generic N/A
 linux-firmware 1.183.3
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/10/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.06
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 86C9
dmi.board.vendor: HP
dmi.board.version: 56.20
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAMI:bvrF.06:bd09/10/2019:svnHP:pnHPLaptop15s-fq1xxx:pvr:rvnHP:rn86C9:rvr56.20:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 15s-fq1xxx
dmi.product.sku: 8PU49EA#ABE
dmi.sys.vendor: HP

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Kai-Heng Feng (kaihengfeng)]

Can you please select and boot to previous kernel in GRUB menu?

[Miguel Palma Cobo (miguelonlin)]

I booted with the previous version of the kernel (see image) but it still doesn't work

[Kai-Heng Feng (kaihengfeng)]

Then it doesn't sound like a kernel issue.