Lenovo Touchpad and Trackpad stop working with kernel upgrade

Bug #1858026 reported by decoder
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After upgrading to `linux-image-4.15.0-72-generic`, both the touchpad and trackpad stopped working completely.

The devices still show up in `xinput list` as well as libinput list-devices`. However, using `libinput debug-events --device /dev/input/event...` I get

`-event14 DEVICE_ADDED Synaptics TM3288-011 seat0 default group1 cap:pg size 97x53mm tap(dl off) left scroll-nat scroll-2fg-edge click-buttonareas-clickfinger dwt-on`

but touching the pad or pushing buttons does not generate any events.

Switching back to `linux-image-4.15.0-70-generic`, everything works again as expected.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-72-generic 4.15.0-72.81
ProcVersionSignature: Ubuntu 4.15.0-70.79-generic 4.15.18
Uname: Linux 4.15.0-70-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: decoder 3170 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Wed Jan 1 14:59:27 2020
InstallationDate: Installed on 2018-05-04 (607 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: LENOVO 20KHCTO1WW
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-70-generic root=UUID=19d482f1-2271-4352-88e2-4d30fd3a9619 ro quiet splash psmouse.synaptics_intertouch=1 mem_sleep_default=deep vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-70-generic N/A
 linux-backports-modules-4.15.0-70-generic N/A
 linux-firmware 1.173.14
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/12/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: N23ET38W (1.13 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20KHCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN23ET38W(1.13):bd03/12/2018:svnLENOVO:pn20KHCTO1WW:pvrThinkPadX1Carbon6th:rvnLENOVO:rn20KHCTO1WW:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Carbon 6th
dmi.product.name: 20KHCTO1WW
dmi.product.version: ThinkPad X1 Carbon 6th
dmi.sys.vendor: LENOVO

Revision history for this message
decoder (decoder-ubuntu) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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