Ubuntu 18.04 LTS 64 bit Linux not work at HP EliteBook 840 G3 Notebook

Bug #1857333 reported by Chowdhury Masum
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hello, me and my brother buy HP EliteBook 840 G3 Notebook and try to install Ubuntu 16.04 LTS and Ubuntu 18.04 LTS 64 bit Desktop Linux on it. Ubuntu desktop install successfully. when we run $ sudo apt update && sudo apt-get upgrade --fix-missing and reboot PC it shows black screen showing error message and shows this black screen https://prnt.sc/qemlmq

Need urgent help because we are on a project which we wants to use ubuntu others we need to change others system OS.

Tags: bot-comment
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu:
status: New → Confirmed
Revision history for this message
Fazlul Karim (zasiyaitworld) wrote :

this problem having to my HP EliteBook 840 G3 Notebook too

Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is about finding & fixing problems, thus preventing future users from hitting the same bug. You seem to be asking for support more than seeking to report a bug.

Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1857333

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

FYI: This bug report can be converted to a question (which is aimed at support). You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1857333/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → linux (Ubuntu)
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