my touchpad is not working since last software update

Bug #1856694 reported by Naman Narula
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

my touchpad is not working since last update. it just freezes on startup.the touchpad works fine on windows

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-image-4.15.0-72-generic 4.15.0-72.81
ProcVersionSignature: Ubuntu 4.15.0-72.81-generic 4.15.18
Uname: Linux 4.15.0-72-generic x86_64
NonfreeKernelModules: nvidia wl
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: naman 1389 F.... pulseaudio
 /dev/snd/controlC0: naman 1389 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Tue Dec 17 17:47:40 2019
HibernationDevice: RESUME=UUID=53cdac06-44c5-49ba-aa07-20b890659c5c
InstallationDate: Installed on 2019-01-31 (320 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: Dell Inc. Vostro 3446
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-72-generic root=UUID=ce44f511-99b3-48a0-b2c5-391868309035 ro quiet splash vt.handoff=1
RelatedPackageVersions:
 linux-restricted-modules-4.15.0-72-generic N/A
 linux-backports-modules-4.15.0-72-generic N/A
 linux-firmware 1.173.13
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/23/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A14
dmi.board.name: 0JKRPT
dmi.board.vendor: Dell Inc.
dmi.board.version: A14
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA14:bd05/23/2018:svnDellInc.:pnVostro3446:pvrNotSpecified:rvnDellInc.:rn0JKRPT:rvrA14:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Vostro 3446
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

Revision history for this message
Naman Narula (namannarula) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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